2025-07-08+00:00 15:41:18+00:00 17 false false http://www.vrgroup.fi ORG-0001 VR-Yhtymä Oyj / VR-Group Plc PL 488 (Radiokatu 3) Helsinki 00096 FI1B1 FIN 1003521-5 Procurement unit +358 294343 info.procurement@vr.fi http://www.oikeus.fi/markkinaoikeus ORG-0002 Markkinaoikeus Radanrakentajantie 5 Helsinki 00520 FI1B1 FIN 3006157-6 +358 295643300 markkinaoikeus@oikeus.fi http://hankintailmoitukset.fi ORG-0003 Hansel Oy (Hilma) Mannerheiminaukio 1a Helsinki 00100 FI1B1 FIN FI09880841 eSender 029 55 636 30 tekninen@hankintailmoitukset.fi 00450068-2025130/20252025-07-10+02:00 2.3 eforms-sdk-1.10 fe1933f2-5101-4d77-9dcb-a2366bce1a3b 6fb5a856-d5ec-4e49-9654-575a8b4c5938 2025-07-08+00:00 15:40:42+00:00 01 32014L0025 cn-standard ENG pub-undert rail ORG-0001 ted-esen ORG-0003 bankr-nat The economic operator is in any analogous situation like bankruptcy arising from a similar procedure under national laws and regulations. bankruptcy The economic operator is bankrupt. corruption The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for corruption, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable. cred-arran The economic operator is in arrangement with creditors. crime-org The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for participation in a criminal organisation, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable. distorsion The economic operator has entered into agreements with other economic operators aimed at distorting competition. envir-law The economic operator has breached its obligations in the field of environmental law. finan-laund The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for money laundering or terrorist financing, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable. fraud The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for fraud, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable. human-traffic The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for child labour and other forms of trafficking in human beings, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable. insolvency The economic operator is the subject of insolvency or winding-up. labour-law The economic operator has breached its obligations in the field of labour law. liq-admin The assets of the economic operator are being administered by a liquidator or by the court. nati-ground Any person who is a member of the economic operator’s administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for work safety offence, working hours offence, work discrimination, extortionate work discrimination, violation of the right to organise or unauthorised use of foreign labour. partic-confl The economic operator is aware of any conflict of interest, as indicated in national law, the relevant notice or the procurement documents due to its participation in the procurement procedure. prep-confl The economic operator or an undertaking related to it has advised the contracting authority or contracting entity or otherwise been involved in the preparation of the procurement procedure. prof-misconduct The economic operator is guilty of grave professional misconduct. sanction The economic operator has experienced that a prior public contract, a prior contract with a contracting entity or a prior concession contract was terminated early, or that damages or other comparable sanctions were imposed in connection with that prior contract. socsec-law The economic operator has breached its obligations in the field of social law. socsec-pay The economic operator has breached its obligations relating to the payment social security contributions, both in the country in which it is established and in Member State of the contracting authority or contracting entity if other than the country of establishment. susp-act The business activities of the economic operator are suspended. tax-pay The economic operator has breached its obligations relating to the payment of taxes, both in the country in which it is established and in Member State of the contracting authority or contracting entity if other than the country of establishment. terr-offence The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for terrorist offences or offences linked to terrorist activities, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable. neg-w-call false 569408 Marketing automation solution for VR Group - Invitation to participate VR-Yhtymä Oyj / VR-Group Plc (hereinafter also "VR" or "contracting entity") is starting a public tendering process to procure a marketing automation and customer communications system. The system handles automated marketing processes and customer communications such as newsletters and application messaging and loyalty program events. The goal of this procurement is to acquire a modern marketing automation/customer engagement system for VR’s passenger traffic operations in Nordics. The procurement includes the system license, possible other licenses required for system add-ons (such as email gateways etc.), support, monitoring and maintenance services to ensure the system remains operational throughout the contract period. The supplier will also be responsible for managing the hardware, software, and security required for the system. This procurement focuses on providing the system as a service (SaaS). This does not include implementation and ongoing services for operational tasks. The preliminary description of the procurement is attached to this invitation to participate (Annex 1). The description and related documentation will be specified during negotiations and the final subject-matter will be described in the final invitation to tender. This procurement is made for VR-Group Plc and VR Snabbtåg Sverige AB. The agreement can be extended to other VR-Group's subsidiaries during the contract period. The aim is that the procurement process would end in Q1/2026. The schedule of the procurement may however change during the procurement procedure. VR is looking for partner which has a capacity to meet VR’s future needs in effectively managing customer engagement, personalized marketing, and communication strategies. services Requirements will be specified during the negotiation phase and the final requirements regarding the whole procurement will be described in the final invitation to tender. More detailed information regarding the content and schedules of the negotiations will be provided to the selected tenderers. Functional and non-functional requirements as well as system architecture and information flow requirements will be provided later during the procurement procedure. The Finnish Act on Procurements and Concession Contracts of Entities Operating in the Water and Energy Supply, Transport and Postal Services Sector 1398/2016 (later "Act on Public Contracts in the Utilities sector") applies to the procurement. The procurement will be carried out by means of negotiated procedure. All requirements for the procurement, as well as the contract terms, will be defined during the procurement procedure. All final requirements will be presented in the final invitation to tender. This procurement is a joint procurement of VR-Group Plc and VR Snabbtåg Sverige AB as referred to in Article 57 point 4 of the Utilities Directive (25/2014/EU), section 32 subsection 3 of the Finnish Act on Procurement Contracts in the Utilities Sector (1398 /2016) and chapter 7, sections 9, 12, 13 and 14 of the Swedish Act on Procurement in the Utilities Sectors (2016:1146). VR-Group Plc will conduct the procurement procedure on behalf of both VR-Group Plc and VR Snabbtåg Sverige AB. VR-Group Plc will be responsible for the entire procurement procedure including all stages of the procurement procedure and possible appeal and rectification procedures. All of these processes will be entirely conducted according to Finnish law according to applicable legislation. The Finnish Act on Procurement Contracts in the Utilities Sector (1398/2016) is applied to the procurement. A candidate must fulfil all suitability requirements set in the contract notice and its appendices in order to be qualified as a tenderer to the procurement procedure. Due to the need to manage the procurement process, the number of selected tenderers has been limited to four (4). Suitability requirements are presented in the ESPD form (European Single Procurement Document) attached to the contract notice. If more than four (4) requests to participate are received from candidates fulfilling the suitability requirements, the number of candidates will have to be reduced. In this case, VR will compare the additional references provided by the candidates as described in section "Grounds for decision" and annex 2 "Reference Form" in the invitation to participate. If there are four (4) or fewer candidates fulfilling the suitability requirements, references will not be scored and compared. If there are more than four (4) suitable candidates and if the scoring of the additional references leads to a tie situation, all candidates with the same points as with candidate ranked number 4 will be selected to the procurement procedure (i.e. in this case the number of selected tenderers may be more than four (4)). 72000000 72212480 anyw LOT-0000 ef-stand Please see suitability requirements in full in the ESPD document used sui-act Please see suitability requirements in full in the ESPD document used tp-abil Please see suitability requirements in full in the ESPD document used not-allowed not-allowed false ENG Link to procurement documents non-restricted-document https://tarjouspalvelu.fi/vryhtymaoy?id=569408&tpk=966c2bef-ec95-4285-ac85-38fba8832b84 To the extent relevant, finance and payment terms will be specified during the procurement procedure in the final invitation to tender none false required true The candidate participating in the negotiated procedure undertakes to sign a Non Disclosure Agreement submitted separately by VR to the selected tenderers after the selection of tenderers. Signing the Non Disclosure Agreement is required in order for the candidate to be able to proceed to the negotiation phase. no not-allowed performance To the extent relevant, conditions and terms of performance will be specified during the procurement procedure in the final invitation to tender price Price 50-70 % quality Quality 30-50 % ORG-0001 https://tarjouspalvelu.fi/vryhtymaoy?id=569408&tpk=966c2bef-ec95-4285-ac85-38fba8832b84 ORG-0002 ENG true true required true 2025-08-14+00:00 09:00:00+00:00 2025-07-23+00:00 09:00:00+00:00 true 4 1 false none none 569408 Marketing automation solution for VR Group - Invitation to participate VR-Yhtymä Oyj / VR-Group Plc (hereinafter also "VR" or "contracting entity") is starting a public tendering process to procure a marketing automation and customer communications system. The system handles automated marketing processes and customer communications such as newsletters and application messaging and loyalty program events. The goal of this procurement is to acquire a modern marketing automation/customer engagement system for VR’s passenger traffic operations in Nordics. The procurement includes the system license, possible other licenses required for system add-ons (such as email gateways etc.), support, monitoring and maintenance services to ensure the system remains operational throughout the contract period. The supplier will also be responsible for managing the hardware, software, and security required for the system. This procurement focuses on providing the system as a service (SaaS). This does not include implementation and ongoing services for operational tasks. The preliminary description of the procurement is attached to this invitation to participate (Annex 1). The description and related documentation will be specified during negotiations and the final subject-matter will be described in the final invitation to tender. This procurement is made for VR-Group Plc and VR Snabbtåg Sverige AB. The agreement can be extended to other VR-Group's subsidiaries during the contract period. The aim is that the procurement process would end in Q1/2026. The schedule of the procurement may however change during the procurement procedure. VR is looking for partner which has a capacity to meet VR’s future needs in effectively managing customer engagement, personalized marketing, and communication strategies. services Requirements will be specified during the negotiation phase and the final requirements regarding the whole procurement will be described in the final invitation to tender. More detailed information regarding the content and schedules of the negotiations will be provided to the selected tenderers. Functional and non-functional requirements as well as system architecture and information flow requirements will be provided later during the procurement procedure. The Finnish Act on Procurements and Concession Contracts of Entities Operating in the Water and Energy Supply, Transport and Postal Services Sector 1398/2016 (later "Act on Public Contracts in the Utilities sector") applies to the procurement. The procurement will be carried out by means of negotiated procedure. All requirements for the procurement, as well as the contract terms, will be defined during the procurement procedure. All final requirements will be presented in the final invitation to tender. This procurement is a joint procurement of VR-Group Plc and VR Snabbtåg Sverige AB as referred to in Article 57 point 4 of the Utilities Directive (25/2014/EU), section 32 subsection 3 of the Finnish Act on Procurement Contracts in the Utilities Sector (1398 /2016) and chapter 7, sections 9, 12, 13 and 14 of the Swedish Act on Procurement in the Utilities Sectors (2016:1146). VR-Group Plc will conduct the procurement procedure on behalf of both VR-Group Plc and VR Snabbtåg Sverige AB. VR-Group Plc will be responsible for the entire procurement procedure including all stages of the procurement procedure and possible appeal and rectification procedures. All of these processes will be entirely conducted according to Finnish law according to applicable legislation. The Finnish Act on Procurement Contracts in the Utilities Sector (1398/2016) is applied to the procurement. A candidate must fulfil all suitability requirements set in the contract notice and its appendices in order to be qualified as a tenderer to the procurement procedure. Due to the need to manage the procurement process, the number of selected tenderers has been limited to four (4). Suitability requirements are presented in the ESPD form (European Single Procurement Document) attached to the contract notice. If more than four (4) requests to participate are received from candidates fulfilling the suitability requirements, the number of candidates will have to be reduced. In this case, VR will compare the additional references provided by the candidates as described in section "Grounds for decision" and annex 2 "Reference Form" in the invitation to participate. If there are four (4) or fewer candidates fulfilling the suitability requirements, references will not be scored and compared. If there are more than four (4) suitable candidates and if the scoring of the additional references leads to a tie situation, all candidates with the same points as with candidate ranked number 4 will be selected to the procurement procedure (i.e. in this case the number of selected tenderers may be more than four (4)). true hum-right work-cond 72000000 72212480 anyw 36 1 The contract is valid for a fixed term of three years. After the three-year fixed term, the contract will continue to be valid until further notice.