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Services - 52564-2023
27/01/2023    S20

Ireland-Wexford: IP telephone services

2023/S 020-052564

Contract notice

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Wexford County Council
National registration number: N/A
Postal address: County Hall
Town: Wexford
NUTS code: IE052 South-East
Postal code: Carricklawn
Country: Ireland
E-mail: procurement@wexfordcoco.ie
Internet address(es):
Main address: https://www.etenders.gov.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1199
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.etenders.gov.ie
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.etenders.gov.ie
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Phone System and Contact Centre Upgrade

Reference number: 5/IT/2023
II.1.2)Main CPV code
64215000 IP telephone services
II.1.3)Type of contract
Services
II.1.4)Short description:

Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including contact centre functionality, maintenance and support

II.1.5)Estimated total value
Value excluding VAT: 600 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.3)Place of performance
NUTS code: IE052 South-East
II.2.4)Description of the procurement:

Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including contact centre functionality, maintenance and support

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 600 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 27/02/2023
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English, Irish
IV.2.7)Conditions for opening of tenders
Date: 27/02/2023
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: High Court
Postal address: Chief Registrar, The Four Courts, Inns Quay, Dublin 7, Ireland
Town: Dublin
Country: Ireland
E-mail: highcourtscentraloffice@courts.ie
Telephone: +353 18886000
VI.5)Date of dispatch of this notice:
23/01/2023