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Services - 100137-2015

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21/03/2015    S57

United Kingdom-Abingdon-on-Thames: Business services: law, marketing, consulting, recruitment, printing and security

2015/S 057-100137

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Official name: South Oxfordshire District Council
Postal address: Abbey House, Abbey Close
Town: Abingdon-on-Thames
Postal code: OX14 3JE
Country: United Kingdom
For the attention of: Andrew Down
E-mail: procurement@southandvale.gov.uk
Telephone: +44 1865252095

Internet address(es):

General address of the contracting authority: http://www.southoxon.gov.uk

Electronic access to information: https://www.businessportal.southeastiep.gov.uk

Electronic submission of tenders and requests to participate: https://www.businessportal.southeastiep.gov.uk

Further information can be obtained from:
Official name: Andrew Down
Postal address: Abbey House, Abbey Close
Town: Abingdon-on-Thames
Postal code: OX14 3JE
Country: United Kingdom
Internet address: http://www.businessportal.southeastiep.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:
Official name: South East Business Portal
Country: United Kingdom
Contact person: https://www.businessportal.southeastiep.gov.uk
Internet address: https://www.businessportal.southeastiep.gov.uk

Tenders or requests to participate must be sent to:
Official name: South East Business Portal
Country: United Kingdom
Contact person: https://www.businessportal.southeastiep.gov.uk
Internet address: https://www.businessportal.southeastiep.gov.uk

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Official name: Havant Borough Council
Postal address: The Public Service Plaza, Civic Centre Road
Town: Havant
Postal code: PO9 2AX
Country: United Kingdom

Official name: Mendip District Council
Postal address: Cannards Grave Road
Town: Shepton Mallet
Postal code: BA4 5BT
Country: United Kingdom

Official name: Hart District Council
Postal address: Harlington Way
Town: Fleet
Postal code: GU51 4AE
Country: United Kingdom

Official name: Vale of White Horse District Council
Postal address: Abbey House, Abbey Close
Town: Abingdon-on-Thames
Postal code: OX14 3JE
Country: United Kingdom

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Five Councils Corporate Services Project.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: Oxfordshire (UKJ14), Somerset (UKK23) and Hampshire (UKJ3, UKJ33).

NUTS code UKJ14 Oxfordshire,UKK23 Somerset

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
This OJEU contract notice is giving notice of the joint procurement of two public contracts (the ‘Contracts’). The Contracting Authority is seeking to procure on behalf of itself and Vale of White Horse District Council, Hart District Council, Havant Borough Council, and Mendip District Council (together referred to as ‘the Authorities’) innovative private sector supplier(s) to invest in, transform and provide a range of corporate and transactional services.
 The Authorities intend to award 2 separate Contracts (1 for each Lot) under this procedure for two separate sets of services. Potential suppliers are welcome to bid for either or both Lots. If the same bidder wins both Contracts/Lots the Authorities reserve the right to award one combined Contract. The competition for both Lots will be run in parallel. Evaluation will be completed independently for each Lot. Further details regarding the approach to evaluation of the 2 Lots will be issued to potential suppliers in due course.
 The Authorities envisage that at the end of the procurement process the Authorities will jointly enter into the Contracts with the successful supplier(s).
 The principal outcomes of the Contracts will be to:
 1. Support the achievement of each Authority's corporate targets through:
 Development of insight and evidence based decision making;
 Integration of strategic planning and financial management;
 Helping customers input into service planning and redesign and self-service;
 Supporting multi-agency, partnership and two-tier collaborative working;
 Supporting community-led initiatives;
 Supporting growth in the areas served by the Authorities.
 2. Improve the satisfaction of customers and service users through:
 Ensuring the public sector only needs to be told once;
 Simplifying engagement around key life events;
 Enabling customers to engage with each Authority through the devices they want to use;
 Ensuring customers and users can access information that is relevant to them;
 Resolving customer and user issues quickly;
 face to face service provided in a secure, accessible and fit for purpose environment;
 maintaining and enhancing the public perception of the Authorities as effective providers of public services.
 3. Improving the productivity of the Authorities' staff through:
 Helping them to attract the right people and onboard them quickly;
 Ensuring they are equipped with the right skills throughout their employment;
 enabling them to work flexibly;
 supporting effective performance management;
 providing them with access to the right applications and management information;
 minimising administration and paper within the Authorities whilst retaining compliance;
 supporting effective and efficient workflow processes;
 providing access to fit for purpose working and meeting facilities.
 4. Achieve high levels of resilience and compliance through:
 minimising dependency on specific locations to deliver service;
 standardising processes and applications;
 achieving open data standards;
 protecting the Authorities, their customers and their staff from unauthorised activity;
 engaging effectively with external assurance;
 forecasting and planning for changes in levels of service demand;
 achieving a highly utilised but flexible civic estate demonstrating transparency to the public.
 5. Deliver improved value for money through:
 Ensuring the Authorities achieve greater financial benefits through collaboration;
 Harmonising and improving service performance;
 Consistent and unit-based pricing of common elements of scope;
 Developing a flexible partnership model that increases flexibility and innovation in the delivery and provision of the services and allows the Authorities to transfer services within the scope of this procurement at a date of their choosing;
 Reducing the cost to the Authorities of providing the services including reducing the unit cost of transactions;
 Encouraging the use of and access to the services through more cost effective and efficient channels and assisting with demand management;
 Enabling the Authorities to achieve efficiencies in, and better outcomes from, their client and contract management function;
 Utilising modern approaches to the provision of ICT infrastructure and new technology generally;
 Enabling capability to support future transformation.
 In delivering these outcomes the Authorities will expect their chosen supplier(s) to:
 — Deliver to specified performance, at least as good as current levels, from the start of the Contracts.
 — Achieve rapid improvement and efficiencies in the services in scope without adversely impacting upon the Authorities' retained functions.
 — Achieve further benefits by using the services in scope to transform the retained functions within the Authorities.
 — Deliver the benefits of a shared service model for the users of council services.
 — Provide value for money and accountable services from a customer perspective.
 — Reduce revenue costs in supporting the delivery of front-line services wherever possible.
 — Deliver continuous improvement and innovation in respect of these services.
 It is anticipated that the core requirements that may be included in the Contracts will comprise the following:
 Lot 1 Citizen, Corporate and Support Services
 — Revenues and Benefits;
 — Exchequer Services;
 — Payroll;
 — Accountancy/Finance;
 — Information Technology;
 — Human Resources;
 — Licensing;
 — Land Charges;
 — Procurement;
 — Customer Services.
 Lot 2 Asset Management Services
 — FM;
 — Property Management;
 — Car Parks Management.
 The Authorities may include other requirements specific to a particular Authority in the Descriptive Document and the tender documents.
 It should be noted that in the event of re-structuring within local government this procurement and/or the Contracts awarded may pass to successor authorities to the Authorities as relevant and appropriate.
 In the event that any of the Authorities decides to withdraw from this procurement process, the remaining Authorities reserve the right to continue with this procurement process.
 It is anticipated that the first services delivered under the Contracts will be for South Oxfordshire District Council and Vale of White Horse District Council and will commence on or around 1.8.2016, to coincide with the expiry of existing contracts. The service commencement dates for the first services for the other Authorities will be determined by the expiry dates of their existing contracts and the dialogue process. It is anticipated that the duration of the contracts shall be for an initial period of 110 months but with the ability to extend by one or more periods up to a further 60 months. The maximum Contract Period available is 170 months.
 The Authorities reserve the right for:
 — the Contracts and/or the services for (and within) each Lot to commence on the same or different dates for different Authorities;
 — certain service areas within the scope of each Contract/Lot to be added during the contract term and commence after the first service commencement date; and/or
 — some of the service areas not to be taken up by all the Authorities.
II.1.6)Common procurement vocabulary (CPV)

79000000 Business services: law, marketing, consulting, recruitment, printing and security, 79900000 Miscellaneous business and business-related services, 66171000 Financial consultancy services, 66172000 Financial transaction processing and clearing-house services, 79940000 Collection agency services, 75242110 Bailiff services, 75310000 Benefit services, 75130000 Supporting services for the government, 79212400 Fraud audit services, 79211120 Sales and purchases recording services, 79211110 Payroll management services, 79631000 Personnel and payroll services, 79200000 Accounting, auditing and fiscal services, 79210000 Accounting and auditing services, 79211000 Accounting services, 79211200 Compilation of financial statements services, 66600000 Treasury services, 72222300 Information technology services, 72267100 Maintenance of information technology software, 72261000 Software support services, 72253000 Helpdesk and support services, 79632000 Personnel-training services, 79633000 Staff development services, 79414000 Human resources management consultancy services, 79600000 Recruitment services, 79418000 Procurement consultancy services, 79520000 Reprographic services, 79521000 Photocopying services, 79553000 Desktop publishing services, 79810000 Printing services, 79820000 Services related to printing, 79822500 Graphic design services, 79500000 Office-support services, 79342300 Customer services, 79512000 Call centre, 79710000 Security services, 79993000 Building and facilities management services, 79993100 Facilities management services, 98341130 Janitorial services, 98341140 Caretaker services, 70330000 Property management services of real estate on a fee or contract basis, 98351000 Car park management services, 98351100 Car park services, 98351110 Parking enforcement services

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
The estimated values set out in this section take account of:
 (1) at the lower end, the Authorities only spend over an average of 9 years and assumes the targeted level of savings is achieved;
 (2) at the upper end, the Authorities spend over a 14 year 2 months contract term and all Councils take the full range of services.
 The Authorities combined current annual spend is approximately 25 000 000 GBP.
 These values are estimates.
 Estimated value excluding VAT:
 Range: between 170 000 000 and 415 000 000 GBP.
 Estimated value excluding VAT:
Range: between 170 000 000 and 415 000 000 GBP
II.2.2)Information about options
Options: yes
Description of these options: It is anticipated that the duration of the Contract shall be for an initial period of 9 years 2 months but with the ability to extend by 1 or more periods up to a further 5 years. The maximum Contract Period available is 14 years 2 months.
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion
Duration in months: 170 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Citizen, Corporate and Support Services
1)Short description
See Section II.1.5 above
 It is anticipated that the core requirements that may be included in the Contract will comprise the following:
 Lot 1 Citizen, Corporate and Support Services
 — Revenues and Benefits;
 — Exchequer Services;
 — Payroll;
 — Accountancy/Finance;
 — Information Technology;
 — Human Resources;
 — Licensing;
 — Land Charges;
 — Procurement;
 — Customer Services.
2)Common procurement vocabulary (CPV)

79000000 Business services: law, marketing, consulting, recruitment, printing and security, 79900000 Miscellaneous business and business-related services, 66171000 Financial consultancy services, 66172000 Financial transaction processing and clearing-house services, 79940000 Collection agency services, 75242110 Bailiff services, 75310000 Benefit services, 75130000 Supporting services for the government, 79212400 Fraud audit services, 79211120 Sales and purchases recording services, 79631000 Personnel and payroll services, 79211110 Payroll management services, 79200000 Accounting, auditing and fiscal services, 79210000 Accounting and auditing services, 79211000 Accounting services, 79212000 Auditing services, 79211200 Compilation of financial statements services, 66600000 Treasury services, 72222300 Information technology services, 72267100 Maintenance of information technology software, 72261000 Software support services, 72253000 Helpdesk and support services, 79632000 Personnel-training services, 79633000 Staff development services, 79414000 Human resources management consultancy services, 79600000 Recruitment services, 79418000 Procurement consultancy services, 79520000 Reprographic services, 79521000 Photocopying services, 79553000 Desktop publishing services, 79810000 Printing services, 79820000 Services related to printing, 79822500 Graphic design services, 79500000 Office-support services, 79342300 Customer services, 79512000 Call centre

3)Quantity or scope
Estimated value excluding VAT:
Range: between 132 000 000 and 301 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
For the NUTS codes for Lot 1 please see section II.1.2:
 Oxfordshire (UKJ14), Somerset (UKK23) and Hampshire (UKJ3, UKJ33).
Lot No: 2 Lot title: Technical, asset and location based services
1)Short description
See Section II.1.5 above
 It is anticipated that the core requirements that may be included in the Contract will comprise the following:
 Lot 2 Asset Management Services
 — FM;
 — Property Management;
 — Car Parks Management.
2)Common procurement vocabulary (CPV)

79710000 Security services, 79993000 Building and facilities management services, 79993100 Facilities management services, 79500000 Office-support services, 98341130 Janitorial services, 98341140 Caretaker services, 70330000 Property management services of real estate on a fee or contract basis, 98351000 Car park management services, 98351100 Car park services, 98351110 Parking enforcement services

3)Quantity or scope
Estimated value excluding VAT:
Range: between 38 000 000 and 115 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
For the NUTS codes for Lot 2 please see section II.1.2:
 Oxfordshire (UKJ14), Somerset (UKK23) and Hampshire (UKJ3, UKJ33).

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Parent company guarantees, deposits, bonds or other forms of appropriate security may be required for the Contract. Further details will be included in the tender documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
To be developed in competitive dialogue.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
The Authorities intend to enter into a contract (for each Lot) with either a single contractor or prime contractor (which may be an existing company or special purpose vehicle). The prime contractor would be expected to be a single legal entity.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: As set out in Pre-Qualification Questionnaire.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: As set out in Pre-Qualification Questionnaire.
Minimum level(s) of standards possibly required: As set out in Pre-Qualification Questionnaire.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
 As set out in Pre-Qualification Questionnaire.
 Minimum level(s) of standards possibly required:
 As set out in Pre-Qualification Questionnaire.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
competitive dialogue
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Envisaged minimum number 3: and maximum number 5
Objective criteria for choosing the limited number of candidates: As set out in Pre-Qualification Questionnaire.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2014/S 201-355002 of 18.10.2014

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
16.4.2015 - 13:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
7.5.2015
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
1. This is a joint procurement conducted by the Authorities who have formed a joint project team and a joint steering group to conduct the procurement. The intention is to award a single joint contract for each Lot.
 2. It is for those invited to participate in dialogue to satisfy themselves of the position, but it is the initial view of the Authorities that the Transfer of Undertakings (Protection of Employment) Regulations 2006 will apply to the Contract.

3. This tendering exercise is being undertaken through the South East Business Portal: (URL: https://www.businessportal.southeastiep.gov.uk). Suppliers will need to register an interest on the system in order to participate, and registration is free.

4. Requests for clarification should be sent through the South East Business Portal. The Authorities shall reply to requests for clarification that are received by it before 17:00 on 9.4.2015.

5. A briefing event will be held on 1.4.2015 at 10:30 am to 12:30 (in a group session) at Havant Borough Council, Public Service Plaza, Civic Centre Road, Havant PO9 2AX. Individual sessions will be available following the group session from 12:30 onwards. Due to space limitations, organisations are asked to send no more than two representatives. In order that appropriate security arrangements can be made interested organisations who wish to attend the group session shall advise Jennifer Burt, no later than 27.3.2015, via email at jennifer.burt@southandvale.gov.uk, of the names of their representatives attending and confirm whether an individual session will also be required. (Please note: individual slots will be allocated on a first come first serve basis and specific times will be issued during the morning session).

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Official name: High Court
Postal address: Royal Courts of Justice, The Strand
Town: London
Postal code: WC2A 2LL
Country: United Kingdom

Body responsible for mediation procedures

Official name: High Court
Postal address: Royal Courts of Justice, The Strand
Town: London
Postal code: WC2A 2LL
Country: United Kingdom

VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: The Authorities will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by the Authorities as soon as possible after the decision has been made as to the reasons why the Applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, The Public Contracts Regulations 2015 (SI 2015 No. 102) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Authorities to amend any document and may award damages. If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Authorities to pay a fine, and/or order that the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:
16.3.2015