Services - 111189-2014

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02/04/2014    S65

United Kingdom-Sheffield: Health services

2014/S 065-111189

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Official name: Department for Work and Pensions
Postal address: CD Sourcing, Block B, Level 3, Porterbrook House, Pear Street
Town: Sheffield
Postal code: S11 8JF
Country: United Kingdom
Contact person: DWP will manage this procurement through our eProcurement Solution. All interested parties should register at https://dwp.bravosolutions.co.uk

Internet address(es):

General address of the contracting authority: All interested parties should register on www.bravosolution.co.uk. If you require any technical assistance please contact: +44 8003684850

Further information can be obtained from:
The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:
The above mentioned contact point(s)

Tenders or requests to participate must be sent to:
The above mentioned contact point(s)

I.2)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity
Social protection
I.4)Contract award on behalf of other contracting authorities

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Health and Disability Assessment Services.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Locations within the United Kingdom.

NUTS code UK UNITED KINGDOM

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
The Department for Work and Pensions (DWP) is seeking a supplier to carry out Health and Disability Assessment Services. Suppliers will be invited to bid for a single national contract. It is anticipated that the contract will be awarded between September 2014 and the end of 2014. Following commencement of the contract there shall be an implementation period which will last up to 6 months. This will be followed by an operational service delivery period which is anticipated to run for an initial three years (36 months) from the point at which any delivery commences by the new supplier. The total initial contract duration is therefore a maximum of 42 months with the further option for the Authority to exercise an extension of two periods of up to one year each.
DWP administers a range of Social Security benefits for people who, due to their disability or health condition, are unable to work. Health and disability assessments are carried out to support these benefits – for example to support decisions on entitlement to benefit and the level of benefit award. DWP is tendering for this contract to deliver assessments on behalf of the awarding Authority, its Executive Agencies and those Non-Departmental Public Bodies (NDPBs) sponsored by DWP, and on behalf of other bodies, including but not limited to the Ministry of Defence, Her Majesty's Courts and Tribunals Services, Her Majesty's Revenue and Customs and the Department of Health. The contract is for national provision excluding Northern Ireland Departments, The Channel Islands and the Isle of Man.
Delivery of the assessments may involve, but will not be restricted to:
— the consideration of an individual's circumstances, their health and disability and the impact of these;
— assessing individuals against criteria prescribed by DWP; or the gathering and consideration of evidence to support the above;
— the completion of an assessment report on the individual's circumstances, including advice to DWP – for example, to support DWP staff in determining claimant entitlement to benefits;
— the referral of assessment reports to DWP;
— follow up liaison with DWP in relation to assessment reports;
— access to relevant health professional expertise as required; and
— auditing of the quality of assessments, reporting to DWP on this and assisting DWP and its contractors in follow-up activity to examine quality.
The primary focus of the contract will relate to assessments delivered in relation to Employment and Support Allowance and Universal Credit as well as Industrial Injuries Benefit; Disability Living Allowance and Attendance Allowance. Assessments will need to be delivered at various locations throughout Great Britain with an expectation that claimants will not need to travel more than 90 minutes by public transport for an assessment. Some provision will need to be made for Face to Face Consultations in the Claimants home and alternative place of residence such as a hospital, or their place of work.
The new supplier will at a minimum be able to use some of the DWP estate currently in use to carry out assessments, and may also have access to some of the additional estate utilised by the current supplier. The new supplier may also be required to secure additional estate during the life of the contract. More detail on the estate and the potential range of requirements on the new supplier in relation to the estate (e.g. estate management, ownership and reviews) will be provided in the Prospectus and ITN.
The requirement is that assessments will be completed by Healthcare Professionals regulated by the General Medical Council, Nursing and Midwifery Council or the Health and Care Professions Council and meeting other criteria related to experience, training and competence prescribed by DWP. These criteria may be subject to change over the life of the Contract.
It is DWP's view that TUPE is likely to apply.
The new supplier will need to provide services compliant with all relevant legislation including the Welsh Language Act and the Equality Act (2010).
DWP will provide the existing IT used and hosted by Atos healthcare during the first year of this service. This will include Assessment Services and Management Services. During the HDAS contract DWP plans to introduce a replacement WCA assessment tool. Any supplier IT services that are used to support HDAS delivery will be required to adhere to DWP IT standards including security standards and to be security accredited by DWP.
These are part B services and the DWP will not be bound by the Public Contracts Regulations 2006 (as amended); except as such Regulations are applicable to Part B services. This Notice and any subsequent Notices are placed voluntarily. DWP will be following the framework according to the negotiated procedure, but may modify the process prescribed under the Regulations in view of this being a Part B services contract.
DWP would welcome bids from small or medium enterprises (SME) joining together with other economic operators to bid to provide the services.
DWP will manage the procurement through our e-procurement solution. The Pre Qualification Questionnaire and Prospectus will be published via the e-procurement solution. It will be available to download to those who have expressed interest and registered in accordance with instructions at III.2.1 of this Notice.
DWP plan to hold an information event in London on 9.4.2014 to further explain the requirement and answer questions from interested organisations. If you are interested in attending this event, you can register your interest at the same time as you register your interest in the competition. Please use the messaging facility within Bravo to e-mail details of your organisation and the names of up to three attendees for the event.
II.1.6)Common procurement vocabulary (CPV)

85100000 Health services, 85140000 Miscellaneous health services, 85141200 Services provided by nurses, 85141000 Services provided by medical personnel, 85121200 Medical specialist services, 79512000 Call centre, 85148000 Medical analysis services, 85121100 General-practitioner services, 85141220 Advisory services provided by nurses

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
There are approximately 765 FTE HCP staff (total of employed and self-employed) delivering health and disability assessment services as at March 2014. In 2011/2012 some 2 million referrals were made of which approximately 700,000 involved a face to face medical assessment.
To assist potential bidders DWP is, for information purposes only, providing the data above relating to current and historic healthcare professionals and assessments. Further information is provided in the Prospectus. This data is for information only and non-binding and actual volumes and nature of referrals, and, therefore, the number of healthcare professionals required, are likely to vary during the life of the Contract and will depend on a number of factors which will vary during the Contract and are subject to significant uncertainties. It will be the new supplier's responsibility to ensure that the service provided meets actual volumes in accordance with the Contract. DWP provides no guarantee, warranty or assurance as to the actual volumes that will apply during the Contract.
II.2.2)Information about options
Options: yes
Description of these options: The total initial contract duration is a maximum of 42 months with the further option for the Authority to exercise an extension of two periods of up to one year each.
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion
Duration in months: 42 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Parent company guarantees or equivalent, performance bonds or deposits may be required in appropriate circumstances.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
The Department is currently developing the payment model. It is considering options around a cost plus margin model, on an open book basis, and a volumetric unit price model.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
The contracting authority will only contract with a single legal entity and any consortium will be required to set up such an entity, for example a Special Purpose Vehicle, as a condition of and prior to contract award.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The terms and conditions of the contract will be set out in the invitation to negotiate. Under this contract economic operators and their supply chain will be required to actively participate in the achievement of social and/ or environmental policy objectives relating to such matters as recruitment, training and sustainability. Accordingly contract performance conditions may relate in particular to social and environmental considerations.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified if any of the circumstances listed in Article 45 of the Public Procurement Directive 2004/18/EC (Regulation 23 of the UK Public Contracts Regulations 2006) apply to their organisation and suppliers will be asked to complete an appropriate declaration. This declaration is embedded within the Pre –Qualification Questionnaire (PQQ).

Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the e Sourcing portal (this is only required once) - Browse to the eSourcing Portal: https://dwp.bravosolution.co.uk and click the link to register - Accept the terms and conditions for use of Bravo and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the Health and Disability Assessment Services PQQ Expression of Interest - Click the 'Express Interest' button at the top of the page. - This will move the PQQ expression of Interest into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) -You can now access the attachments by clicking 'Buyer Attachments' in the 'PQQ Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ Details', you can choose to 'Create Response' - You can now use the ‘Messages' function to communicate with the buyer and seek any clarification - If you require any further assistance please consult the online help, or contact the eTendering help desk on +44 8003684850.

III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: A PQQ is available to download from Bravosolutions for those suppliers who respond to this Notice which will request details of their economic and financial capability.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
A PQQ is available to download from Bravosolutions for those suppliers who respond to this Notice which will request details of their technical capability.
Minimum level(s) of standards possibly required:
Any bidder/consortium must meet the minimum standard in relation to reliability based on past performance. Details are provided in the PQQ documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: yes
Reference to the relevant law, regulation or administrative provision: Welfare Reform Legislation states that assessments in connection with claims to benefit or allowance are conducted by a person approved by the Secretary of State. This approval is given by the DWP Chief Medical Adviser. The requirement is that assessments will be completed by Healthcare Professionals regulated by the General Medical Council, Nursing and Midwifery Council or the Health and Care Professions Council and meeting other criteria related to experience, training and competence prescribed by DWP. These criteria may be subject to change over the life of the Contract.
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Negotiated
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Envisaged minimum number 4: and maximum number 4
Objective criteria for choosing the limited number of candidates: The pre-qualification criteria as set out in the PQQ documentation.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
DWP_UI_101014
IV.3.2)Previous publication(s) concerning the same contract

Notice on a buyer profile

Notice number in the OJEU: 2013/S 173-299218 of 6.9.2013

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
24.4.2014 - 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.3) DWP expressly reserves the rights:
(i) to cancel this procurement at any stage without giving any notice:
(ii) to not award any contract as a result of the procurement process commenced by publication of this Notice;
(iii) to make whatever changes it may see fit to the content and structure of this procurement;
(iv) to award one or more public contracts in relation to part only of the requirements covered by this Notice.
In no circumstances will DWP be liable for any costs, expenditure, work or effort incurred by a recipient of this document in connection with or resulting from this document including (without limitation) attending any meetings, talks, presentations, open days etc.
This is a procurement for a Part B service and this contract is being advertised in the OJEU voluntarily. DWP will not be bound by the Public Contracts Regulations 2006 (as amended) except as such Regulations are applicable to Part B services. The negotiated procedure has been selected under IV.1.1 (Type of Procedure) as it is closest to the procedure to be used by DWP, but DWP will not be bound by Regulations 13 and 17 and the procedure to be followed by the DWP will be set out in the PQQ documentation.
The Department is considering accepting variant bids, if the Department does decide to accept variant bids it shall specify the process for submitting such variant bids in the ITN.

DWP will be using an eProcurement Solution throughout the procurement of Health and Disability Assessment Services. Potential suppliers will need to register their interest via the following website: https://dwp.bravosolution.co.uk and by completion of the expressions of interest form available on that site. The PQQ must be submitted by 12 noon on 24th April 2014. The indicative timetable for this procurement is as follows: PQQ documentation available to all interested parties from the end of March 2014. Completed PQQs must be uploaded to the BravoSolution site by 12 noon on 24th April 2014. Only organisations selected following the PQQ appraisals will be invited to submit a full tender (ItN).

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Official name: Department for Work and Pensions
Postal address: CD Sourcing, Block B, Level 3, Porterbrook House, 7 Pear Street
Town: Sheffield
Postal code: S11 8JF
Country: United Kingdom

VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: DWP will incorporate a minimum 5 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. Interested service providers who are unsuccessful shall be informed as soon as possible after the decision has been made as to the reasons why they were unsuccessful. The Public Contracts Regulations 2006 (SI 2006 No 5) (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take legal action. Any such action must be brought within the applicable limitation periods (in general 30 days beginning with the date when the economic operator first knew or ought to have known that the grounds for starting the proceedings had arisen). Where a contract has not been entered into the court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the termination or shortening of the contract and/or the levying of fines. The purpose of the standstill period referred to above is to allow parties to apply to the Courts to set aside the award decision before the contract is entered into.
You may also care to note the information provided via The DWP commercial complaints process.
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:
27.3.2014