Services - 111271-2017

25/03/2017    S60    European Court of Auditors - Services - Contract notice - Open procedure 

Luxembourg-Luxembourg: Media monitoring services

2017/S 060-111271

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
European Court of Auditors
12, rue Alcide de Gasperi
Contact person: ECA Procurement Service
Telephone: +352 4398-47611
Fax: +352 4398-46667
NUTS code: LU

Internet address(es):

Main address:

I.2)Information about joint procurement
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the following address:
European Court of Auditors
12, rue Alcide de Gasperi
Contact person: Procurement Service
Telephone: +352 43981
Fax: +352 4398-46946
NUTS code: LU

Internet address(es):

Main address:

I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
Economic and financial affairs

Section II: Object

II.1)Scope of the procurement

Media monitoring services.

Reference number: AO 611.
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:

The purpose of the present call for tenders is to procure media monitoring and media reporting services on Court's related media coverage. The contractor will have to monitor print (national/regional), the online (internet) media, and the social media with the goal to provide a timely, up-to-date compendium of daily information, in the form of a press review, about the way in which topics of relevance to the Court (including the Court's President and Members) and the EU are reported in the media, and a quarterly qualitative and quantitative press analysis.

II.1.5)Estimated total value
Value excluding VAT: 280 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: LU
II.2.4)Description of the procurement:

The contractor shall monitor the online and social media, blogs at EU level in the EU's 28 Member States as well as relevant English language online media in the rest of the world on a daily basis throughout the year, in order to provide complete daily press reviews and useful quarterly press analysis reports. The Court can also request the printed broadcast on demand and alerts on relevant articles behind paywalls. The Court can also request monitoring of broadcast media at extra cost.

II.2.5)Award criteria
Criteria below
Quality criterion - Name: Completeness, quality and readability of a sample of daily press review / Weighting: 30
Quality criterion - Name: Completeness of description and quality of visualisation of the online platform/portal (including demo access) / Weighting: 30
Quality criterion - Name: Compatibility with the Court's requirements and importability of daily press review content from the tenderer's platform/portal / Weighting: 15
Quality criterion - Name: Completeness and quality of the sample of the media analysis report / Weighting: 15
Quality criterion - Name: Quality of machine translation offered / Weighting: 10
Price - Weighting: 40
II.2.6)Estimated value
Value excluding VAT: 280 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 12
This contract is subject to renewal: yes
Description of renewals:

The contract may be renewed up to 3 times, each time for a period of 12 months. Performance of the contract shall not begin until the contract is signed. Any renewal of the contract shall take place in accordance with the terms laid down in the contract.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: General budget of the EU.
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

Tenderers must be legally capable of performing the service contract they apply for. Tenderers' legal capacity will be evaluated on the basis of the documents that they must submit.

Tenderers must be registered on the professional or trade register under the conditions laid down by legislation in the country in which the tenderers reside.

III.1.2)Economic and financial standing
List and brief description of selection criteria:

Tenderers must have sufficient economic and financial capacity to enable them to perform the contract in compliance with the contractual provisions, taking into account its value and scale.

Minimum level(s) of standards possibly required:

The Court requires tenderers to have an average specific annual turnover relating to the services covered by this call for tenders for each of the past 2 financial years for which accounts have been closed equal or above 140 000 EUR.

III.1.3)Technical and professional ability
List and brief description of selection criteria:

Tenderers must have sufficient technical and professional capacities to enable them to perform the contract in compliance with the contractual provisions, taking into account its value and scale.

The technical and professional capacity will be judged on the basis of the tenderer's expertise relevant to the required services.

Minimum level(s) of standards possibly required:

In respect of the contract which is the subject of this invitation to tender, the Court requires tenderers to have the following minimum technical and professional capacity:

— the tenderer must have executed in the last 3 years at least 3 projects consisting in providing media monitoring and reporting similar to those required by this contract (covering online, printed and social media in most of the EU official languages) to international organisations or companies operating at European level,

— the project leader responsible for carrying out the project must have at least 3 years of professional experience in the services covered by this procedure as well as a good command of English,

— the tenderer must monitor media in all the languages covered by the contract.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 15/05/2017
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 15/11/2017
IV.2.7)Conditions for opening of tenders
Date: 22/05/2017
Local time: 10:00

European Court of Auditors, 12, rue Alcide de Gasperi, L-1615 Luxembourg, LUXEMBOURG.

Information about authorised persons and opening procedure:

Tenderers or their representative who wish to be present at the opening of the bids must inform the European Court of Auditors in writing (fax (+352) 4398-46667, e-mail: by 21.5.2017 (12:00) at the latest, and must produce their authorisation from the tendering company. Only 1 representative per tenderer will be admitted.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
General Court of the European Union
rue du Fort Niedergrünewald
Telephone: +352 4303-1
Fax: +352 4303-2100

Internet address:

VI.4.2)Body responsible for mediation procedures
European Ombudsman
Telephone: +33 388172313

Internet address:

VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
European Court of Auditors, Procurement Service
12, rue Alcide de Gasperi
Telephone: +352 4398-47611
Fax: +352 4398-46955

Internet address:

VI.5)Date of dispatch of this notice: