Services - 132193-2021

17/03/2021    S53

Luxembourg-Luxembourg: Advanced Case Management System (e-CMS) for the EIB Group

2021/S 053-132193

Contract award notice

Results of the procurement procedure


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Investment Bank
Postal address: 98-100, boulevard Konrad Adenauer
Town: Luxembourg
NUTS code: LU000 Luxembourg
Postal code: 2950
Country: Luxembourg
Internet address(es):
Main address:
Address of the buyer profile:
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

Advanced Case Management System (e-CMS) for the EIB Group

Reference number: CFT-1569
II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
II.1.4)Short description:

The objective of this call for tenders is to award a framework agreement to a single service provider for the provision of an Advanced Case Management System (e-CMS) for the EIB Group: software, implementation (including associated licenses), maintenance, support, training and related services.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 900 000.00 EUR
II.2.2)Additional CPV code(s)
72200000 Software programming and consultancy services
72260000 Software-related services
72261000 Software support services
72263000 Software implementation services
72267000 Software maintenance and repair services
48000000 Software package and information systems
II.2.3)Place of performance
NUTS code: LU000 Luxembourg
Main site or place of performance:

EIB Group premises in Luxembourg and service provider’s premises, as necessary.

II.2.4)Description of the procurement:

This procurement is aimed at providing the EIB Group with the full scope of software, implementation (including associated licenses) maintenance, support, training and related services of an advance case management system. Any software solution or future development of a product based on a cloud environment are out of scope for this agreement and will not be considered. A SaaS (Software as a Service) solution will not be considered either. For more details please refer to the procurement documents.

II.2.5)Award criteria
Quality criterion - Name: Quality of the tender on the functional requirements / Weighting: 20
Quality criterion - Name: Quality of the tender on the non-functional requirements / Weighting: 10
Quality criterion - Name: Quality of the tender against the service requirements / Weighting: 10
Quality criterion - Name: Usability of the tenderer’s solution / Weighting: 20
Price - Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2019/S 205-498176
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract


Advanced Case Management System (e-CMS) for the EIB Group

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
V.2.2)Information about tenders
Number of tenders received: 9
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Black Rainbow Ltd
Town: Innishannon
NUTS code: IE053 South-West
Country: Ireland
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 900 000.00 EUR
Total value of the contract/lot: 900 000.00 EUR
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address:
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Within 2 months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge.

VI.5)Date of dispatch of this notice: