Services - 140443-2015

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24/04/2015    S80

Luxembourg-Luxembourg: EIB - Professional and personal development skills

2015/S 080-140443

Contract notice

Section I: Contracting authority

I.1)Name, addresses and contact point(s):

European Investment Bank, 98–100, boulevard Konrad Adenauer, 2950 Luxembourg, LUXEMBOURG. Contact: Mrs Véronique Paulon, Procurement and Purchasing Division, ref.: VP-1233. Tel. +352 4379-1. Fax +352 437704. E-mail:

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Further information can be obtained at:

As in abovementioned contact point(s).

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained at:

As in abovementioned contact point(s).

Tenders or requests to participate must be sent to:

As in abovementioned contact point(s).

I.2)Type of the contracting authority and main activity or activities:
European institution/agency or international organisation.
The contracting authority is purchasing on behalf of other contracting authorities: no.

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:
Professional and personal development skills.
II.1.2)Type of contract and location of works, place of delivery or of performance:
Service category: No 27.
NUTS code: LU000.
II.1.3)The notice involves:
The establishment of a framework agreement.
II.1.4)Information on framework agreement:
Framework agreement with several operators.
Number: up to 3 service providers.
Duration of the framework agreement: duration in year(s): 4 years.
II.1.5)Short description of the contract or purchase(s):
The EIB is launching a call for tenders with the aim of acquiring various trainings for some or all categories of EIB staff (graduates, secretarial, clerical, support staff, executive staff, managers), through the following:
1. design and/or development and adaptation to EIB needs of training courses, workshops, tools and materials;
2. provision of training courses, workshops, tools and materials;
3. quality control, follow-up and reporting.
The Bank is seeking providers with experience in working in an international environment and in the development of customised training sessions and workshops in private companies or public organisations.
The services to be provided to all categories of staff shall be divided into 6 lots:
lot 1 — communication;
lot 2 — project management;
lot 3 — job skills;
lot 4 — managing performance;
lot 5 — EIB core competencies;
lot 6 — essential skills for assistants.
NB: in order to take part in this call for tender, interested candidates should request the complete tender specifications from the EIB beforehand. The criteria set out in the specifications should be taken into account when drawing up tenders.
Requests should be sent to the address in point I.1.
II.1.6)Common procurement vocabulary (CPV):
79632000, 79633000, 80570000, 80511000.
II.1.8)Division into lots:
Tenders should be submitted for: 1 or more lots.
II.1.9)Variants will be accepted:
II.2)Quantity or scope of the contract

Information about lots

Lot No 1

Title: Communication

1)Short description:
This lot shall cover 3 areas:
— verbal communication,
— written communication,
— communication and new technologies.
2)Common procurement vocabulary (CPV):
79632000, 79633000, 80570000, 80511000.

Lot No 2

Title: Project management

1)Short description:
Project management fundamentals. Aims to raise the general level of knowledge in project management.
2)Common procurement vocabulary (CPV):
79632000, 80511000.

Lot No 3

Title: Efficiency skills

1)Short description:
Aims to ensure that the skills acquired match the skills valued in the workplace. The training must also help staff adjust to change and handle new working conditions and environment, interpersonal relationships, etc.
The expected training services consist of the following:
— influence, impact and negotiation skills,
— interview techniques for managers,
— manage workflows, priorities, and efficiency,
— impact through assertiveness,
— impact through assertiveness (management).
2)Common procurement vocabulary (CPV):
79632000, 79633000, 80511000.

Lot No 4

Title: Managing performance

1)Short description:
It covers the elements of the performance management cycle including planning for performance which requires an understanding of the general objectives of the EIB, setting staff objectives, conducting performance appraisal, and rewarding and recognising performance that contributes to the achievement of the goals (the 'What' and the 'How').
The expected training services consist of the following:
— performance appraisal (support staff + professional staff) — expected duration: 1 day,
— preparing performance evaluation workshop for managers.
2)Common procurement vocabulary (CPV):
79632000, 79633000, 80570000, 80511000.

Lot No 5

Title: EIB core competencies

1)Short description:
The EIB has adopted a set of 4 core competencies needed to support the Bank's values and code of conduct.
The expected training services consist of the following:
— EIB core competencies training sessions for graduates, secretarial, clerical and support staff and executive staff.
2)Common procurement vocabulary (CPV):
79632000, 80511000.

Lot No 6

Title: Essential skills for assistants

1)Short description:
This topic is aimed at providing support staff with the tools to perform with effectiveness and confidence, so as to ensure a high-quality support to the Bank's business and objectives.
2)Common procurement vocabulary (CPV):
79632000, 79633000, 80511000.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.3)Legal form to be taken by the grouping of economic operators to whom the contract is to be awarded:
Not applicable.
III.1.4)Other particular conditions to which the performance of the contract is subject:
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:
Information and formalities necessary for evaluating if requirements are met:
The tenderers shall provide a declaration on their honour (see Annex 5a), duly signed and dated by an authorised representative, stating that they are not in one of the situations of exclusion listed in this Annex 5a. In the case of a joint tender, the declaration on the honour shall be provided by all the members of the group. The successful tenderer shall provide the documents mentioned as supporting evidence in Annex 5a before signature of the framework and within a deadline given by the EIB.
In case of award of the framework agreement, the following evidence shall be provided upon request and within the time limit set by the EIB.
For situations described in (a), (b) and (e) of Annex 5a, production of a recent extract from the judicial record is required or, failing that, a recent equivalent document issued by a judicial or administrative authority in the country of origin or provenance showing that those requirements are satisfied. Where the tenderer is a legal person and the national legislation of the country in which the tenderer is established does not allow the provision of such documents for legal persons, the documents should be provided for natural persons, such as the company directors or any person with powers of representation, decision-making or control in relation to the tenderer.
For the situation described in point (d) of Annex 5a, recent certificates or letters issued by the competent authorities of the State concerned are required. These documents must provide evidence covering all taxes and social security contributions for which the tenderer is liable, including for example, VAT, income tax (natural persons only), company tax (legal persons only) and social security contributions.
For any of the situations (a), (b), (d) or (e) of Annex 5a, where any document described in two paragraphs above is not issued in the country concerned, it may be replaced by a sworn or, failing that, a solemn statement made by the interested party before a judicial or administrative authority, a notary or a qualified professional body in his country of origin or provenance.
III.2.2)Economic and financial capacity:
Minimum level(s) of standards possibly required:
Tenderers submitting an offer for services to be provided under lots 1 to 6 should satisfy the following requirements in order to be selected:
(a) Economic and financial capacity:
— statement that training services represented at least 50 % of the tenderer's annual turnover in financial years 2012 and 2013.
III.2.3)Technical capacity:
Minimum level(s) of standards possibly required:
Tenderers submitting an offer for services to be provided under lots 1 to 6 should satisfy the following requirements in order to be selected:
(b) Professional and technical capacity:
— experience in running training programmes in a multicultural environment and in particular to financial institutions. Minimum requirement: tenderers must provide at least 3 references of similar projects to those covered by the lot for which they are submitting an offer,
— the tenderer shall provide the profile of the contact person, whose role is defined under Section 5, with adequate professional credentials and individual professional experience by filling in the corresponding template in Appendix I. Minimum requirement: the proposed profile shall have at least 3 years' professional experience in the field of training services.
III.2.4)Reserved contracts:
III.3)Conditions specific to service contracts
III.3.1)Execution of the service is reserved to a particular profession:
III.3.2)Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service:

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure:
IV.2)Award criteria
IV.2.1)Award criteria:
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document.
IV.2.2)An electronic auction will be used:
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
Ref.: VP-1233.
IV.3.2)Previous publication(s) concerning the same contract:
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:
Payable documents: no.
IV.3.4)Time limit for receipt of tenders or requests to participate:
5.6.2015 (23:59).
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up:
IV.3.7)Minimum time-frame during which the tenderer must maintain the tender:
Duration in days: 180 (from the date stated for receipt of tender).
IV.3.8)Conditions for opening tenders:
Place: European Investment Bank headquarters, Luxembourg.
Persons authorised to be present at the opening of tenders: no.

Section VI: Complementary information

VI.1)This is a recurrent procurement:
VI.2)Contract related to a project and/or programme financed by EU funds:
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures:

General Court of the European Union, rue du Fort Niedergrünewald, 2925 Luxembourg, LUXEMBOURG. Tel. +352 4303-1. Fax +352 4303-2100. E-mail: Internet:

VI.4.2)Lodging of appeals:
Precise information on deadline(s) for lodging appeals:
Within 2 months of the plaintiff being notified or, failing this, of the day on which it came to his knowledge.
VI.5)Date of dispatch of this notice: