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Belgium-Brussels: AO 19 011 — provision of Buildings HelpDesk services (2 lots)
Section I: Contracting authority
Section II: Object
AO 19 011 — provision of Buildings HelpDesk services (2 lots)
Provision of Buildings HelpDesk services (2 lots).
Dispatching services and follow-up of intervention requests
Dispatching services and follow-up of intervention requests.
Maintenance, development and update of the software solution
Maintenance, development and update of the software solution.
Section III: Legal, economic, financial and technical information
Participation in this invitation to tender is open on equal terms to all natural persons, legal entities and public bodies of the Member States of the European Union and to all natural persons, legal entities and public bodies of non-member countries which have entered into a special agreement with the European Union in the public procurement field giving them access to the contract in this invitation to tender, under the conditions laid down by this agreement.
Section IV: Procedure
Rue Belliard 80, Bruxelles, BELGIUM.
Tenderers wishing to participate in the opening of tenders are requested, under penalty of being automatically refused access to the opening of tenders, to make themselves known, at the latest 2 working days before the date of opening of tenders, by email to INLO.AO.DIR.A@europarl.europa.eu, limiting their representation to 1 person.
Section VI: Complementary information
The European Parliament will hold an information session (optional) on 17.4.2019 at 10:00.
The meeting point is at the entrance of the Wilfried Martens building in Brussels.
A maximum of 2 representatives per company may participate. In any event, economic operators wishing to take part should confirm this by email (INLO.AO.DIR.A@europarl.europa.eu) 2 working days before the visit, giving details of the company name and the name, position, identity card number and date of birth of the participants.
This registration will be confirmed via email.
The European Parliament will draw up a report at the end of the information session which will be transmitted via the website. Any travel costs relating to the site visit are to be borne by the economic operator and will not be reimbursed by the European Parliament.
Participation in the information session is optional.
During the site visit, the economic operators will have the opportunity to ask questions which they deem relevant and useful for drawing up a tender. The language for the visit will be French.
Deadline for submission of applications: 26.4.2019.
Deadline for publication of replies: 2.5.2019.