Services - 150011-2020

30/03/2020    S63    Court of Justice of the European Union - Services - Contract award notice - Open procedure 

Luxembourg-Luxembourg: Design, implementation and operation of IT solutions for the Court of Justice

2020/S 063-150011

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Regulation (EU, Euratom) No 2018/1046

Section I: Contracting authority

I.1)Name and addresses
Official name: Court of Justice of the European Union
Postal address: Rue du Fort Niedergrünewald
Town: Luxembourg
NUTS code: LU LUXEMBOURG
Postal code: L-2925
Country: Luxembourg
Contact person: Cour de justice de l'Union européenne, direction générale de l'information
E-mail: CJ-PROC-18-025@curia.europa.eu

Internet address(es):

Main address: http://www.curia.europa.eu

I.2)Information about joint procurement
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Design, implementation and operation of IT solutions for the Court of Justice

Reference number: COJ-PROC-18/025
II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
Services
II.1.4)Short description:

The purpose of this contract is the provision of the following services:

— analysis and design of IT solutions (new, or development of those existing);

— detailed technical specification of IT solutions (new, or development of those existing) based on a design file;

— implementation of IT solutions (new, or development of those existing) (based on a design file and detailed technical specifications);

— correction of IT solutions operating errors and level 3 support;

— licencing IT solutions (new, or development of those existing);

— management of the development framework;

— level 1 and 2 user support (IT, mobile and telephone Helpdesk);

— operation of the Court's infrastructures (including networks and multimedia);

— telephone switchboard.

II.1.6)Information about lots
This contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 30 000 000.00 EUR
II.2)Description
II.2.1)Title:

User support operations

Lot No: 3
II.2.2)Additional CPV code(s)
72710000 Local area network services
72720000 Wide area network services
72611000 Technical computer support services
71311300 Infrastructure works consultancy services
II.2.3)Place of performance
NUTS code: LU LUXEMBOURG
II.2.4)Description of the procurement:

— helpdesk,

— operation of infrastructures,

— telephone switchboard,

— support and infrastructure on demand,

— multimedia assistance.

II.2.5)Award criteria
Quality criterion - Name: Quality assurance plan / Weighting: 48 %
Quality criterion - Name: Service level indicators / Weighting: 10 %
Quality criterion - Name: Quality Assurance Plan for Support and Restitution Phases / Weighting: 2 %
Price - Weighting: 40 %
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2019/S 046-104556
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: COJ-PROC-18/025
Lot No: 3
Title:

User support operations

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
03/03/2020
V.2.2)Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: CTG IT Solutions SA
Postal address: ZA de Bourmicht — 7 rue des Mérovingiens
Town: Luxembourg
NUTS code: LU LUXEMBOURG
Postal code: L-8070
Country: Luxembourg
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: ATOS Luxembourg PSF SA
Postal address: 17, rue Edmond Reuter
Town: Contern
NUTS code: LU LUXEMBOURG
Postal code: L-5326
Country: Luxembourg
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Sword Technologies SA
Postal address: 2, rue d'Arlon
Town: Windhof
NUTS code: LU LUXEMBOURG
Postal code: L-8399
Country: Luxembourg
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 28 000 000.00 EUR
Total value of the contract/lot: 30 000 000.00 EUR
V.2.5)Information about subcontracting
The contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Proportion: 8 %

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court
Postal address: Rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: L-2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 43031
Fax: +352 43032100

Internet address: http://curia.europa.eu

VI.4.2)Body responsible for mediation procedures
Official name: European Ombudsman
Town: Strasbourg
Postal code: 67000
Country: France

Internet address: http://ombudsman.europa.eu

VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Any observations concerning the procurement procedure may be submitted to the contracting authority using the contact means under I.1).

If the tenderer believes that there was maladministration, it may lodge a complaint to the European Ombudsman within two years of the date when it became aware of the facts on which the complaint is based (see http://www.ombudsman.europa.eu).

Within two months of notice of the award decision, an action may be launched for annulment of said award decision. Any request that may be made and any reply from us, or any complaint for maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an appeal for annulment or to open a new period for launching an appeal for annulment. The body responsible for hearing annulment procedures is indicated in section VI.4.1).

VI.4.4)Service from which information about the review procedure may be obtained
Official name: General Court
Postal address: Rue du fort Niedergrünewald
Town: Luxembourg
Postal code: L-2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 43031
Fax: +352 43032100

Internet address: http://curia.europa.eu

VI.5)Date of dispatch of this notice:
23/03/2020