Services - 164460-2016

13/05/2016    S92    - - Services - Contract award notice - Negotiated procedure without a call for competition 

United Kingdom-Sheffield: Computer-related services

2016/S 092-164460

Contract award notice

Results of the procurement procedure


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Department for Work and Pensions
Commercial Directorate, Ground Floor, 1 Hartshead Square
S1 2FD
United Kingdom
Contact person: Annette Harrison
Telephone: +44 1142590395
NUTS code: UK

Internet address(es):

Main address:

I.2)Information about joint procurement
I.4)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

Government Gateway Managed Service — Dell.

II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:

Provision of support for the Government Gateway managed service and hardware maintenance.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 819 686.00 GBP
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: UK
Main site or place of performance:

Various locations within the UK.

II.2.4)Description of the procurement:

Contract awarded to supplier to provide support for the Government Gateway managed service and maintenance provision for existing hardware from 1.4.2016 to 31.3.2018. The service shall be provided to support the decommissioning Government Gateway service and shall be scaled back as required as the GG services migrate to new solutions over the term of the contract.

II.2.5)Award criteria
Quality criterion - Name: The authority deemed the supplier appropriate for requirements / Weighting: N/A
Price - Weighting: N/A
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1.1)Type of procedure
Award of a contract without prior publication of a call for competition in the Official Journal of the European Union in the cases listed below
  • The works, supplies or services can be provided only by a particular economic operator for the following reason:
    • absence of competition for technical reasons

Awarding the contract to Dell was necessary to support the decommissioning of the legacy Government Gateway service. There was no alternative supplier as Dell was the only supplier in the position to provide software support and hardware maintenance provision for the legacy service because the configuration of the service is specific to dedicated hardware devices. Dependency on these devices is critical for the operational running of the legacy service, removing or replacing these devices could cause unacceptable interoperability issues for the service and, therefore, become unavailable to multiple government departments and a large numbers of users. A number of customers also use dedicated devices to support development of their integrating services, any configuration issues relating to these devices could also impact those services. The Authority could find no reasonable alternative or substitute supplier that could provide the required services given that the service is currently being decommissioned.

IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract


Government Gateway Managed Service — Dell

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
V.2.2)Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Dell Corporation Limited
Dell House, The Boulevard, Cain Road
RG12 1LF
United Kingdom
NUTS code: UK

Internet address:

The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 819 686.00 GBP
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Department for Work and Pensions, Commercial Directorate
Hartshead Square, Ground Floor
S1 2FD
United Kingdom
Telephone: +44 1142590395

Internet address:

VI.4.2)Body responsible for mediation procedures
Department for Work and Pensions, Commercial Directorate
Hartshead Square, Ground Floor
S1 2FD
United Kingdom
Telephone: +44 1142590395

Internet address:

VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought within 30 days of the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceeding had arisen) unless the Court considers there is good reason for extending the period (up to a maximum of 3 months from the date of knowledge). If the framework agreement/contract has been entered into the Court may award damages and in the case of specified breaches of the rules may also order the termination or shortening of the framework/contract and the levying of fines.

VI.4.4)Service from which information about the review procedure may be obtained
Department for Work and Pensions, Commercial Directorate
Hartshead Square, Ground Floor
S1 2FD
United Kingdom
Telephone: +44 1142590395

Internet address:

VI.5)Date of dispatch of this notice: