Services - 181222-2017
13/05/2017    S92

Belgium-Brussels: Acquisition of a case management framework and related IT consultancy services for the European Commission

2017/S 092-181222

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Commission, Directorate-General for Competition
Postal address: MADO
Town: Brussels
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Postal code: 1049
Country: Belgium
E-mail: EC-CM-TENDER@ec.europa.eu
Internet address(es):
Main address: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=1747
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Acquisition of a case management framework and related IT consultancy services for the European Commission.

Reference number: COMP62016/019.
II.1.2)Main CPV code
48900000 Miscellaneous software package and computer systems
II.1.3)Type of contract
Services
II.1.4)Short description:

The European Commission's next-generation solution for case management should be built based on a case management framework to be acquired via public procurement. Case management frameworks are software meant to be configured, extended, integrated and interoperable with other assets by buyers, enabling the speedy delivery of customised and flexible solutions. Case management frameworks implement ‘out of the box’ case management entities and provide architectural patterns and capabilities relevant for the implementation of a case management solution. The procurement will provide as well for the acquisition of specialised IT consultancy services to support the European Commission in the installation, configuration, integration, maintenance and upgrade of the case management framework when necessary.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 12 500 000.00 EUR
II.2)Description
II.2.2)Additional CPV code(s)
72200000 Software programming and consultancy services
II.2.3)Place of performance
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Main site or place of performance:

The premises of the European Commission in Brussels, or the premises of the European Commission's hosting infrastructure in Luxembourg, or the contractor's premises.

II.2.4)Description of the procurement:

See Internet address provided in Section I.

II.2.5)Award criteria
Quality criterion - Name: Delivery, support and maintenance (case, time management, work and process management, resources management, contact management) / Weighting: 6
Quality criterion - Name: Case management (case file, registration, document processing, document templates) / Weighting: 20
Quality criterion - Name: Document management (case file, registration, document processing, document templates) / Weighting: 20
Quality criterion - Name: Document management (document search, eDiscovery) / Weighting: 6
Quality criterion - Name: Document management (collaboration) / Weighting: 6
Quality criterion - Name: Reporting and dashboard / Weighting: 4
Quality criterion - Name: Security / Weighting: 8
Quality criterion - Name: Configuration, extensibility and interoperability / Weighting: 20
Quality criterion - Name: System and architecture / Weighting: 10
Price - Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: EU administrative appropriations.
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2016/S 143-258106
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: 1
Title:

Acquisition of a case management framework and related IT consultancy services for the European Commission

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
03/04/2017
V.2.2)Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 6
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: NRB — Network Research Belgium SA
National registration number: 0430 502 430
Town: Herstal
NUTS code: BE332 Arr. Liège
Postal code: 4040
Country: Belgium
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: IRIS Solutions & Experts SA
National registration number: 0882 094 937
Town: Mont-Saint-Guibert
NUTS code: BE31 Prov. Brabant Wallon
Postal code: 1435
Country: Belgium
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 12 500 000.00 EUR
Total value of the contract/lot: 12 500 000.00 EUR
V.2.5)Information about subcontracting
The contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Proportion: 15 %

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: GeneralCourt.Registry@curia.europa.eu
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address: http://curia.europa.eu
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

See Internet address provided in Section I.

VI.5)Date of dispatch of this notice:
03/05/2017