Services - 183470-2016

31/05/2016    S103

Ireland-Dublin: Provision of Web usability services

2016/S 103-183470

Contract notice

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Eurofound — European Foundation for the Improvement of Living and Working Conditions
Postal address: Wyattville Road
Town: Dublin
NUTS code: IE021 Dublin
Postal code: D18 KP65
Country: Ireland
Contact person: Lidia Jankowska
E-mail: OSUTenders@eurofound.europa.eu
Telephone: +353 12043100
Fax: +353 12826456
Internet address(es):
Main address: http://www.eurofound.europa.eu/about/procurement
Address of the buyer profile: http://www.eurofound.europa.eu/about-eurofound/who-we-are
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=1565
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
Other activity: Social policy.

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Provision of Web usability services.

Reference number: 160306/4053.
II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
Services
II.1.4)Short description:

The aim of the contract resulting from this call for tenders is to contract a provider to ensure that all Web products and services developed or adapted by or for Eurofound are designed and developed considering users' needs and according to a high standard of usability.

II.1.5)Estimated total value
Value excluding VAT: 200 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.3)Place of performance
NUTS code: IE IRELAND
Main site or place of performance:

Main site or location of works, place of delivery or of performance: tasks are to be performed at the premises designated by the contractor and agreed by Eurofound.

II.2.4)Description of the procurement:

The services included in this contract are:

— usability studies on current and future Eurofound websites, applications and products,

— evaluations, recommendations and practical proposals for the improvement or redesign of websites, applications and products,

— organisation and provision of face-to-face and online usability workshops with Agency staff and/or main stakeholders.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 200 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Parties interested in participating in the tender can download the documents through the link on Eurofound's dedicated Internet page. http://www.eurofound.europa.eu/about/procurement

Calls are open to natural and legal persons from European Union Member States and from countries which have signed a special agreement with the EU in the field of public procurement. Consult Web page for information.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)Conditions related to the contract
III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 01/07/2016
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English, Bulgarian, Danish, German, Greek, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Latvian, Lithuanian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Czech
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 5 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 13/07/2016
Local time: 11:00
Place:

Tenders will be opened at the offices of Eurofound, room number LH5.

Information about authorised persons and opening procedure:

1 person representing the tenderer may be present at the opening; participation will be restricted to an observer role. Please advise Ms Lidia Jankowska in advance if you intend to be present at the opening of tenders.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: cfi.registry@curia.europa.eu
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address: http://curia.europa.eu
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Within 2 months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge. A complaint to the European Ombudsman does not have as an effect either to suspend this period or to open a new period for lodging appeals.

VI.5)Date of dispatch of this notice:
19/05/2016