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Services - 185935-2017

18/05/2017    S95

Belgium-Brussels: ICT training for end-users (Trainuser III)

2017/S 095-185935

Contract notice

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Commission, Directorate-General for Human Resources and Security, Unit DDG.HR.R.1 ‘Finances, Procurement and Internal Control’
Postal address: rue de la Science 11, Office 06/28
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1000
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://ec.europa.eu/info/departments/human-resources-and-security_en
Address of the buyer profile: https://ec.europa.eu/info/departments/human-resources-and-security_en
I.1)Name and addresses
Official name: Bio-based Industries Joint Undertaking
Postal address: avenue de la Toison d'Or 56–60
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1000
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://bbi-europe.eu/
I.1)Name and addresses
Official name: European Centre for the Development of Vocational Training
Postal address: Europe 123
Town: Thessaloniki (Pylea)
NUTS code: GR122 Thessaloniki
Postal code: 570 01
Country: Greece
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.cedefop.europa.eu/
I.1)Name and addresses
Official name: General Secretariat of the Council of the European Union
Postal address: rue de la Loi 175
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1048
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.consilium.europa.eu/fr/general-secretariat/
I.1)Name and addresses
Official name: European Committee of the Regions
Postal address: bâtiment Jacques Delors, rue Belliard 99–101
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1040
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://cor.europa.eu/Pages/welcome.html
I.1)Name and addresses
Official name: Court of Justice of the European Union
Postal address: Palais de la Cour de Justice, boulevard Konrad Adenauer, Kirchberg
Town: Luxembourg
NUTS code: LU00 Luxembourg (Grand-Duché)
Postal code: 2925
Country: Luxembourg
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://curia.europa.eu
I.1)Name and addresses
Official name: Education, Audiovisual and Culture Executive Agency
Postal address: rue Colonel Bourg 135–139
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1140
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://eacea.ec.europa.eu
I.1)Name and addresses
Official name: European Aviation Safety Agency
Postal address: Ottoplatz 1
Town: Cologne
NUTS code: DEA23 Köln
Postal code: 50679
Country: Germany
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://www.easa.europa.eu/
I.1)Name and addresses
Official name: Executive Agency for Small and Medium-sized Enterprises
Postal address: Covent Garden Building, place Charles Rogier 16
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1210
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://ec.europa.eu/easme/
I.1)Name and addresses
Official name: European Asylum Support Office
Postal address: MTC Block A, Winemakers Wharf, Grand Harbour
Town: Valetta
NUTS code: MT MALTA
Postal code: MRS 1917
Country: Malta
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://www.easo.europa.eu/
I.1)Name and addresses
Official name: European Court of Auditors
Postal address: 12, rue Alcide de Gasperi
Town: Luxembourg
NUTS code: LU0 LUXEMBOURG (GRAND-DUCHÉ)
Postal code: 1615
Country: Luxembourg
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.eca.europa.eu/en/Pages/ecadefault.aspx
I.1)Name and addresses
Official name: European Central Bank
Town: Frankfurt-on-Main
NUTS code: DE712 Frankfurt am Main
Postal code: 60314
Country: Germany
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://www.ecb.europa.eu/home/html/index.en.html
I.1)Name and addresses
Official name: European Centre for Disease Prevention and Control
Postal address: Granits väg 8
Town: Solna
NUTS code: SE SVERIGE
Postal code: 171 65
Country: Sweden
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://ecdc.europa.eu
I.1)Name and addresses
Official name: European Chemicals Agency
Postal address: PO Box 400
Town: Helsinki
NUTS code: FI SUOMI / FINLAND
Postal code: 00121
Country: Finland
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://echa.europa.eu/
I.1)Name and addresses
Official name: European Defence Agency
Postal address: rue des Drapiers 17–23
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1050
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.eda.europa.eu
I.1)Name and addresses
Official name: European Data Protection Supervisor
Postal address: rue Wiertz 60
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1047
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://edps.europa.eu/
I.1)Name and addresses
Official name: European Environment Agency
Postal address: Kongens Nytorv 6
Town: Copenhagen
NUTS code: DK0 DANMARK
Postal code: 1050
Country: Denmark
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.eea.europa.eu
I.1)Name and addresses
Official name: European External Action Service
Postal address: EEAS Building, rond-point Schuman 9A
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1000
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://eeas.europa.eu
I.1)Name and addresses
Official name: European Economic and Social Committee
Postal address: rue Belliard 99
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1040
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.eesc.europa.eu
I.1)Name and addresses
Official name: European Fisheries Control Agency
Postal address: Odriozola Building, Avenida García Barbón, 4
Town: Vigo (Pontevedra)
NUTS code: ES ESPAÑA
Postal code: 36201
Country: Spain
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.efca.europa.eu/
I.1)Name and addresses
Official name: European Food Safety Authority
Postal address: via Carlo Magno 1A
Town: Parma PR
NUTS code: IT ITALIA
Postal code: 43126
Country: Italy
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.efsa.europa.eu
I.1)Name and addresses
Official name: European Insurance and Occupational Pensions Authority
Postal address: Westhafen Tower, Westhafenplatz 1
Town: Frankfurt am Main
NUTS code: DE411 Frankfurt (Oder)
Postal code: 60327
Country: Germany
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://eiopa.europa.eu/
I.1)Name and addresses
Official name: European Medicines Agency
Postal address: 30 Churchill Place, Canary Wharf
Town: London
NUTS code: UKI LONDON
Postal code: E14 5EU
Country: United Kingdom
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.ema.europa.eu/ema/
I.1)Name and addresses
Official name: European Maritime Safety Agency
Postal address: Praça Europa 4, Cais do Sodré
Town: Lisbon
NUTS code: PT17 Lisboa
Postal code: 1249-206
Country: Portugal
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.emsa.europa.eu/
I.1)Name and addresses
Official name: European Parliament
Postal address: 60 rue Wiertz
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1047
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.europarl.europa.eu/
I.1)Name and addresses
Official name: European Union Agency for Railways
Postal address: 120 rue Marc Lefrancq
Town: Valenciennes
NUTS code: FR FRANCE
Postal code: 59307
Country: France
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.era.europa.eu
I.1)Name and addresses
Official name: European Research Council Executive Agency
Postal address: Covent Garden, place Charles Rogier 16
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1210
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://erc.europa.eu
I.1)Name and addresses
Official name: European Securities and Markets Authority
Postal address: CS 60747, 103 rue de Grenelle
Town: Paris
NUTS code: FR101 Paris
Postal code: 75345
Country: France
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://www.esma.europa.eu/
I.1)Name and addresses
Official name: European Training Foundation
Postal address: Villa Gualino, viale Settimio Severo 65
Town: Turin TO
NUTS code: IT ITALIA
Postal code: 10133
Country: Italy
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.etf.europa.eu
I.1)Name and addresses
Official name: European Union Intellectual Property Office
Postal address: Avenida de Europa, 4
Town: Alicante (Alicante)
NUTS code: ES ESPAÑA
Postal code: 03008
Country: Spain
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://euipo.europa.eu/ohimportal/fr/
I.1)Name and addresses
Official name: European Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice
Postal address: Rävala pst 4
Town: Tallinn
NUTS code: EE EESTI
Postal code: 10143
Country: Estonia
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.eulisa.europa.eu
I.1)Name and addresses
Official name: European Agency for Safety and Health at Work
Postal address: Santiago de Compostela, 12
Town: Bilbao (Biscay)
NUTS code: ES ESPAÑA
Postal code: 48003
Country: Spain
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://osha.europa.eu
I.1)Name and addresses
Official name: Eurojust
Postal address: PO Box 16183
Town: The Hague
NUTS code: NL NEDERLAND
Postal code: 2500 BD
Country: Netherlands
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://eurojust.europa.eu/Pages/home.aspx
I.1)Name and addresses
Official name: Office of the Secretary-General of the European Schools
Postal address: rue de la Science 23 — 2nd floor
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1040
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://www.eursc.eu/en
I.1)Name and addresses
Official name: Fuel Cells and Hydrogen 2 Joint Undertaking
Postal address: avenue de la Toison d'Or 56–60
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1060
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.fch.europa.eu/
I.1)Name and addresses
Official name: European Union Agency for Fundamental Rights
Postal address: Schwarzenbergplatz 11
Town: Vienna
NUTS code: AT13 Wien
Country: Austria
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://fra.europa.eu
I.1)Name and addresses
Official name: European GNSS Agency
Postal address: Janovského 438/2
Town: Prague 7 — Holesovice
NUTS code: CZ01 Praha
Postal code: 170 00
Country: Czechia
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://www.gsa.europa.eu/
I.1)Name and addresses
Official name: IMI 2 Joint Undertaking
Postal address: avenue de la Toison d'Or 56–60
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1060
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://www.imi.europa.eu/
I.1)Name and addresses
Official name: Innovation and Networks Executive Agency
Postal address: chaussée de Wavre 910
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1040
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://ec.europa.eu/inea/
I.1)Name and addresses
Official name: Research Executive Agency
Postal address: Covent Garden, place Charles Rogier 16
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1210
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: https://ec.europa.eu/info/departments/research-executive-agency_en
I.1)Name and addresses
Official name: European Ombudsman
Postal address: 1 avenue du Président Robert Schuman, CS 30403
Town: Strasbourg
NUTS code: FR FRANCE
Postal code: 67001
Country: France
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.ombudsman.europa.eu
I.1)Name and addresses
Official name: SESAR Joint Undertaking — Single European Sky ATM Research Joint Undertaking
Postal address: avenue de Cortenbergh 100
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1000
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://www.sesarju.eu/
I.1)Name and addresses
Official name: Single Resolution Board
Postal address: Treurenberg 22
Town: Bruxelles
NUTS code: BE1 RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Postal code: 1000
Country: Belgium
E-mail: hr-contrats-marches@ec.europa.eu
Internet address(es):
Main address: http://srb.europa.eu/
I.2)Information about joint procurement
The contract involves joint procurement
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=2262
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

ICT training for end-users (Trainuser III).

Reference number: HR/R3/PO/2016/044.
II.1.2)Main CPV code
80530000 Vocational training services
II.1.3)Type of contract
Services
II.1.4)Short description:

This call for tenders covers the provision of on-site (‘intra muros’) and off-site (‘extra muros’) services regarding ICT training for end-users.

II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description
II.2.1)Title:

Services for design and delivery of face-to-face training, blended learning and new learning technologies.

Lot No: 1
II.2.2)Additional CPV code(s)
80533100 Computer training services
II.2.3)Place of performance
NUTS code: LU00 Luxembourg (Grand-Duché)
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Main site or place of performance:

Delivery of services will take place in the EU Institutions' premises in Brussels and Luxembourg as well in other European Union Member States or in the contractor's premises.

II.2.4)Description of the procurement:

See Internet address provided in Section I.3.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The framework agreement will be signed for a 24-month period and renewed by tacit agreement 2 times up to a maximum of 48 months.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: EU administrative appropriations.
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Services for development and customisation of e-learning modules and courses

Lot No: 2
II.2.2)Additional CPV code(s)
80420000 E-learning services
II.2.3)Place of performance
NUTS code: LU00 Luxembourg (Grand-Duché)
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Main site or place of performance:

Delivery of services will take place in the EU Institutions' premises in Brussels and Luxembourg as well in other European Union Member States or in the contractor's premises.

II.2.4)Description of the procurement:

See Internet address provided in Section I.3.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The framework agreement will be signed for a 24-month period and renewed by tacit agreement 2 times up to a maximum of 48 months.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: EU administrative appropriations.
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

See Internet address provided in Section I.3.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:

See Internet address provided in Section I.3.

III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 19/06/2017
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 9 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 26/06/2017
Local time: 9:30
Place:

See Internet address provided in Section I.3 (invitation to tender, point 8).

Information about authorised persons and opening procedure:

See Internet address provided in Section I.3 (invitation to tender, point 8).

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: yes
VI.2)Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address: http://curia.europa.eu
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

See Internet address provided in Section I.3 (invitation to tender, point 17).

VI.5)Date of dispatch of this notice:
05/05/2017