the tenderer must provide:
— a list of services in the field of quality control for services provided over the past 5 years relating to the maintenance, repair and operation of buildings, with details of the values and dates as well as the particulars of the public or private customers involved,
— the educational and professional qualifications (CVs) of the tenderer's staff as well as their professional experience,
— quality management certification (e.g. ISO 9001 or equivalent) or, if the tenderer has no access to such certificates or no possibility of obtaining them within the time limits set, other evidence of equivalent quality assurance measures provided by himself. By this, the contracting authority means a quality management system that has been written and approved (either by the director or by the board of directors), is public (if possible), and lists all measures implemented in the fields of quality management, quality assurance, quality planning and continuous quality improvement (e.g. by using the Deming Cycle) in order to ensure both customer satisfaction and the quality of the products and services provided.
to be selected, these projects must provide proof of (i) the company's ability to develop inspection methodologies, as well as (ii) the performance of inspections of contractual services on the basis of existing methodologies.
The supporting documents must provide proof of at least 5 projects that were carried out over the past 5 years within the scope of this contract. Said projects must cover the following 2 fields: 'HVAC' and 'finishings' (including joinery, partitioning, painting, floor-covering, masonry) as well as 2 of the other fields covered in the specifications: water and sanitation, electricity, remote management, fire detection, lifting machinery, wiring, metal joinery, cleaning premises, cleaning windows, maintenance of green areas.
Each of the 5 projects must have a value of at least 25 000 EUR.
To be selected, the tenderer must provide proof that he has staff members with the following profiles (1 person may meet 1 or more of the minimum requirements listed below):
— project manager for quality control (coordinator): have a degree in engineering or architecture; the person selected must have at least 2 years' experience in project coordination. He must provide proof of at least 5 years' experience in quality control in various fields of building maintenance and operation,
— quality controller vis-à-vis HVAC/electricity/water and sanitation: either 1 electromechanical engineer with at least 5 years' professional experience, including 2 years in quality control, or 1 person with a technical degree (electromechanics, control, etc.) with 10 years' professional experience in installing/operating technical installations in buildings. In addition, the person must have at least 1 year of experience in the field of the energy performance of buildings,
— quality controller vis-à-vis building and finishing works: either 1 engineer/architect with 5 years' experience in performing works in buildings (structural works and finishings), or 1 person with a technical degree with 10 years' experience in fitting-out or structural works.