The two lots are conducted as technically separated tender procedures via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet address:
http://www.ecb.europa.eu/ecb/jobsproc/sourcing/html/index.en.html
If you have not used the ECB’s electronic tendering system before, you need to register via the above link (click on ‘Register’). Subsequently to the registration, you will receive an automated notification with your user credentials to log in (click on ‘Login’) and to access the tender documentation. Please note that:
— A registration to the above system is only required once and you can reuse your user credentials in all future procedures of the ECB which are conducted via the above system. Therefore, please keep your user credentials for the future;
— In case you should have participated in previous ECB tender procedure(s) in the past which were conducted via the ECB’s prior online system, you nevertheless need to register once to the ECB’s electronic tendering system under the above address;
— Your mere registration does not constitute an application/tender. You must submit your application/tender via the ECB’s electronic tendering system as further instructed in the application/tender documentation.
The system reference number for the above procurement is:
For lot 1: RFX-PT-2020-000082 PRO-005935-L1-R1-SupTech Dig. Transform
For lot 2: RFX-PT-2020-000083 PRO-005900-L2-R1-SupTech Brokerage Serv
To download the tender documents, log on to the ECB’s electronic tendering system with your login and password. Expand the field ‘Public Tenders – Upcoming Events’. Click on ‘Click to request an invitation to this event’ for the above procedure and close the new window which opens. Once the request is completed (this can take a few minutes), the status of the participation request will change to ‘Invited’ and the RFx documentation will be accessible via the RFx tab.
Under the above link you also find user guides for detailed information on how to use the system and contact details for technical support.
Should you require technical help when using the system, please contact the ECB’s technical support .team at sourcing.support@ecb.europa.eu by quoting the reference number and the problem experienced.
Any other queries relating to this procurement procedure and the content of the procurement documentation shall be submitted as message via the ECB’s e-tendering system (under the tab ‘Discussion’).
The ECB endeavours to answer all queries as quickly as possible but cannot guarantee a minimum time response. The ECB shall not be bound to reply to queries received less than seven calendar days before the time-limit for the submission of tenders.
The tender procedure shall be open on equal terms to all natural or legal persons resident or located in the European Union and to all natural and legal persons resident or located in a country which has ratified the World Trade Organisation Agreement on Government Procurement or has concluded with the European Union a bilateral agreement on procurement under the conditions laid down in the said agreements.
The tender procedure is conducted in accordance with ECB Decision 2016/2 laying down the Rules on Procurement (as amended), available on the ECB website at http://www.ecb.europa.eu/ecb/jobsproc/tenders/html/index.en.html.
The link https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:02016D0002-20200501 points to a consolidated text version that is meant purely as a documentation tool and has no legal effect. The Union's institutions do not assume any liability for its contents. The authentic versions of the relevant acts, including their preambles, are those published in the Official Journal of the European Union and available in EUR-Lex. Those official texts are directly accessible through the links embedded in the respective document.