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Germany-Frankfurt am Main: SupTech Digital Transformation Delivery and the Exploration, Prototyping, Deployment and Training of Emerging Technologies
Contract award notice
Results of the procurement procedure
Section I: Contracting authority
Section II: Object
SupTech Digital Transformation Delivery and the Exploration, Prototyping, Deployment and Training of Emerging Technologies
The ECB is seeking suppliers to provide the following services:
— lot 1 – SupTech digital transformation delivery including business process reengineering and the deployment of emerging technologies – PRO-005935;
— lot 2 – brokerage of emerging technologies exploration, prototyping and training services for banking supervision and central banking – PRO-005900.
PRO-005935 – SupTech Digital Transformation Delivery Including Business Process Reengineering and the Deployment of Emerging Technologies
Limitation to service provision from locations within the European Economic Area possible in a later call-off.
For lot 1:
The scope of this procurement procedure is to procure external consultancy support to improve and further digitise existing supervisory practices and tasks at the ECB.
The consultancy services will cover business process reengineering services, digital transformation services for intra-institutional and inter-institutional supervisory practices, intelligent business process automation for banking supervision, advisory and delivery services to accelerate the deployment and integration of AI/ML capabilities into existing SSM application and the delivery of additional smart IT solutions for the SSM using emerging technologies (e.g. text analytics, chatbots).
The procured framework agreements will have a focus on the services required for banking supervision and require respective supplier’s knowledge.
PRO-005900 – Brokerage of Emerging Technologies Exploration, Prototyping and Training Services for Banking Supervision and Central Banking
Limitation to service provision from locations within the European Economic Area possible in a later request for services.
The scope of this procurement procedure is to have access to highly-specialised academic think tanks, SMEs and start-ups in the field in the field of digitalisation, artificial intelligence and other emerging technologies (e.g. robotic process automation, text analytics, low-code-development) relevant for European Central Bank (ECB) central banking and ECB banking supervision. The services to be procured in this lot consist of two elements:
1. start-ups scouting and rapid prototyping services, including scouting, matching, selection and sub-contracting of innovation ecosystem partners (SMEs, start-ups and academia) to work on emerging technologies exploration and prototyping (including exploration, proofs of concept, prototypes and/or minimum viable products);
2. tailored acceleration/education programmes, including providing regular information about latest market trends, delivering tailored educational services (mix of theoretical knowledge and real-life use-cases), and preparation and support for acceleration programmes and other initiatives on areas of interest.
One single broker shall be contracted with the aim to facilitate the cooperation and engagement with academia, SMEs and start-ups for specific business problems of the ECB. The broker shall act as the single contractor of the ECB and offer access to academia, SMEs and start-ups though sub-contracting them.
The ECB expects from the broker reasonable handling fees, value added services, connection and engagement with relevant European (and ideally also other international) SMEs, start-ups and academic think tanks useful for the ECB, and complementary advisory services such as web-based access to deliverables such as trend scouting, innovation radar, webinars and other training material.
The procured framework agreement will be used by all business areas at the ECB that need support and information in the field of emerging technologies, without a limitation to the field of banking supervision.
Section IV: Procedure
Section V: Award of contract
PRO-005935 - SupTech Digital Transformation Delivery Including Business Process Reengineering and the Deployment of Emerging Technologies
Depending on the dedicated call-offs:
— d-fine AG, Suisse,
— d-fine Austria GmbH,
— d-fine Ltd. UK,
— UnternehmerTUM Solutions GmbH, Germany: (non-profit organization). for provision of artificial intelligence technologies, part of the Al methodology services and advice on organizational challenges of adopting Al and related people development embedded in a broad European Ecosystem
— IBM Client Innovation Center Germany GmbH,
— IBM Deutschland Financial Markets Services GmbH,
— International Business Machines Corporation (United States),
— Compagnie IBM France,
— IBM Romania S.R.L,
— IBM India Private Limited
Depending on the dedicated call-offs
— NTT DATA Spain, NTT DATA Portugal, NTT Argentina (everis Argentina SA),
— SAS Institute GmbH (Germany), NV SAS Institute SA (Belgium), SAS Institute BV (The Netherlands), all for AI, Financial Risk, Credit Risk
— Quantexa (Belgium), for AI
— Regnology (Germany), for Stress Test Data and ITS/XBRL
— ActiveViam (UK), for Stress Test exercises quality assurance
— HCL Technologies Germany GmbH, for provision of technological expertise and capacities in the domain of software development, data science, AI/MS technologies, UX/UI and IT infrastructure, as well as deploying HCL specialised staff with relevant experience within joint teams
— Senacor BCS GmbH (Germany),
— Business Reporting Advisory Group SP. Z O.O. - SP.K. (BR-AG) (Poland), for provision of in-depth XBRL processing and regulatory reporting standards,
— Alexander Thamm GmbH (Germany), for provision of additional expertise and capacities in Data Science / Artificial Intelligence
PRO-005900 - Brokerage of Emerging Technologies Exploration, Prototyping and Training Services for Banking Supervision and Central Banking
Depending on the dedicated Request for Services:
— EIT Digital IVZW (Belgium):
— Global Knowledge Network Training Ltd (UK):
— INSEAD Public Limited Company by Guarantee (Singapore):
— EDEX Educational Excellence Corporation Limited (Cyprus)
— Found.ation Maker’s Place Private Company (Greece)
— Civitta International OÜ (Estonia)
Section VI: Complementary information
The two lots are conducted as technically separated tender procedures via the ECB’s electronic tendering system (e-tendering) which can be accessed via the following internet address:
If you have not used the ECB’s electronic tendering system before, you need to register via the above link (click on ‘Register’). Subsequently to the registration, you will receive an automated notification with your user credentials to log in (click on ‘Login’) and to access the tender documentation. Please note that:
— A registration to the above system is only required once and you can reuse your user credentials in all future procedures of the ECB which are conducted via the above system. Therefore, please keep your user credentials for the future;
— In case you should have participated in previous ECB tender procedure(s) in the past which were conducted via the ECB’s prior online system, you nevertheless need to register once to the ECB’s electronic tendering system under the above address;
— Your mere registration does not constitute an application/tender. You must submit your application/tender via the ECB’s electronic tendering system as further instructed in the application/tender documentation.
The system reference number for the above procurement is:
For lot 1: RFX-PT-2020-000082 PRO-005935-L1-R1-SupTech Dig. Transform
For lot 2: RFX-PT-2020-000083 PRO-005900-L2-R1-SupTech Brokerage Serv
To download the tender documents, log on to the ECB’s electronic tendering system with your login and password. Expand the field ‘Public Tenders – Upcoming Events’. Click on ‘Click to request an invitation to this event’ for the above procedure and close the new window which opens. Once the request is completed (this can take a few minutes), the status of the participation request will change to ‘Invited’ and the RFx documentation will be accessible via the RFx tab.
Under the above link you also find user guides for detailed information on how to use the system and contact details for technical support.
Should you require technical help when using the system, please contact the ECB’s technical support .team at email@example.com by quoting the reference number and the problem experienced.
Any other queries relating to this procurement procedure and the content of the procurement documentation shall be submitted as message via the ECB’s e-tendering system (under the tab ‘Discussion’).
The ECB endeavours to answer all queries as quickly as possible but cannot guarantee a minimum time response. The ECB shall not be bound to reply to queries received less than seven calendar days before the time-limit for the submission of tenders.
The tender procedure shall be open on equal terms to all natural or legal persons resident or located in the European Union and to all natural and legal persons resident or located in a country which has ratified the World Trade Organisation Agreement on Government Procurement or has concluded with the European Union a bilateral agreement on procurement under the conditions laid down in the said agreements.
The tender procedure is conducted in accordance with ECB Decision 2016/2 laying down the Rules on Procurement (as amended), available on the ECB website at http://www.ecb.europa.eu/ecb/jobsproc/tenders/html/index.en.html.
The link https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:02016D0002-20200501 points to a consolidated text version that is meant purely as a documentation tool and has no legal effect. The Union's institutions do not assume any liability for its contents. The authentic versions of the relevant acts, including their preambles, are those published in the Official Journal of the European Union and available in EUR-Lex. Those official texts are directly accessible through the links embedded in the respective document.
Within 10 days of receipt of the notification in accordance with Article 34(1) or the first sentence of Article 34(3) of ECB Decision 2016/2 laying down the Rules on Public Procurement. Further requirements are outlined in Article 39 of this Decision. A complaint to the European Ombudsman does not affect the deadline for lodging appeals.