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Luxembourg-Luxembourg: EIF - Provision of Services for Dashboard and Analysis Tools Used by the EIF (Luxembourg)
Section I: Contracting authority
Section II: Object
Provision of Services for Dashboard and Analysis Tools Used by the EIF
In 2017, the EIF decided to implement a dashboard platform based on Tableau to cover its dashboard and interactive reporting needs. The implementation, hosting, support, maintenance and enhancement of the platform was outsourced to a third party and supervised by OIM/ISM, following the previous call for tender. Following the implementation of Tableau and the focus on the interactive map, implemented in collaboration with the service provider selected for the implementation of the dashboard platform (please, see www.eif4smes.com) showing SME financing allocation over Europe, Alteryx has become a key tool in the dashboard activity within the EIF. Alteryx, as a data analytical tool, complements the use of Tableau and its use goes hand in hand with the use of Tableau dashboards. Through this call for tenders, the EIF expects to find a service provider that will be able to deliver the required services according to the requirements described in the terms of reference for both lots.
Implementation, Hosting, Operation, Enhancement, Support and Maintenance of Server-based Alteryx Solution or Equivalent
The services shall be performed either at EIF headquarters, currently located in Luxembourg 37B, avenue J.F. Kennedy or at the place defined by the service provider and agreed with the EIF.
Alteryx server based platform or equivalent: the EIF wants to implement an Alteryx server based platform or equivalent. The platform will be hosted on the cloud, will ensure inter-operability from EIF premises and will have access to the MS SQL Data store, to the Tableau platform and to future data source relevant for analysis purposes.
Service contract will be signed for an initial period of 2 years with the possibility to be extended thereafter for two consecutive 1-year periods, upon the EIF’s discretion (2 + 1 + 1).
Hosting, Operation, Enhancement, Support and Maintenance of Tableau Solution
The Tableau platform is already in place and no changes are foreseen for the time being, unless required in case a migration to a new hosting environment would be needed. Therefore, the service provider will have to ensure the hosting of the solution on the cloud. Currently, the Tableau platform is hosted on AWS. Tableau platform has access to the MS SQL Data store and will also benefit from the implementation of the Alteryx platform (Lot 1) as data source for the creation and enhancement of dashboards.
Section III: Legal, economic, financial and technical information
As stated in the procurement documents.
Following the procurement procedure, the EIF will sign two (2) service contracts in each lot separately with one (1) qualified service provider capable of providing the services on the basis of the EIF service contract template. Each service contract can have a different start date. The service provider awarded the service contracts will have to comply with the EIF rules and regulations and especially with the EIF General terms and conditions. Additional or different terms and conditions shall not apply.
Section IV: Procedure
The opening session is not public.
Section VI: Complementary information
After 4 years.
Tenderers may submit a tender only for both lots. Tenders will be evaluated separately for each lot as described in the terms of reference.