Section II: Object
II.1)Scope of the procurement
II.1.1)Title:
Information Management and Technology (Including Managed Service)
Reference number: DN412674
II.1.2)Main CPV code72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contractServices
II.1.4)Short description:
Requirements shall be separated into nine lots. Full details of the lots are listed below and bidders are able to bid for whole lots, sub-lots or baskets.
II.1.6)Information about lotsThis contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT)Value excluding VAT: 3 000 000 000.00 GBP
II.2)Description
II.2.1)Title:
Lot 1: Consultancy (This Lot Contains Three Sub-lots)
Lot No: 1
II.2.2)Additional CPV code(s)72100000 Hardware consultancy services
72220000 Systems and technical consultancy services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Requirements shall be separated into thre sub-lots. Expressions of interest are invited for individual sub-lots, all sub-lots or a combination of lots. The sub-lot structure allocated at this stage is detailed below:
Lot 1: Consultancy:
Sub-lot 1.1: IM&T Strategy consultancy,
Sub-lot 1.2: IM&T Services consultancy,
Sub-lot 1.3: IM&T Transformation consultancy.
II.2.5)Award criteriaQuality criterion - Name: Specification compliance / Weighting: 35
Quality criterion - Name: Technical / Weighting: 35
Price - Weighting: 30
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Lot 2: Network Infrastructure (This Lot Contains Six Sub-lots)
Lot No: 2
II.2.2)Additional CPV code(s)32000000 Radio, television, communication, telecommunication and related equipment
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Requirements shall be separated into six sub-lots. Expressions of interest are invited for individual sub-lots all sub-lots, or a combination of lots. The sub-lot structure allocated at this stage is detailed below:
Sub-lot 2.1: Data access,
Sub-lot 2.2: Local connectivity,
Sub-lot 2.3: Telephony,
Sub-lot 2.4: Mobile voice and data services,
Sub-lot 2.5: Conferencing,
Sub-lot 2.6: Network infrastructure management.
II.2.5)Award criteriaQuality criterion - Name: Specification compliance / Weighting: 35
Quality criterion - Name: Technical / Weighting: 35
Price - Weighting: 30
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Lot 3: Hardware (This Lot Contains Two Sub-lots)
Lot No: 3
II.2.2)Additional CPV code(s)30000000 Office and computing machinery, equipment and supplies except furniture and software packages
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Requirements shall be separated into two sub-lots. Expressions of interest are invited for individual sub-lots, all sub-lots, or a combination of lots. The sub-lot structure allocated at this stage is detailed below:
Sub-lot 3.1: IT Hardware,
Sub-lot 3.2: Hardware asset management.
II.2.5)Award criteriaQuality criterion - Name: Specification compliance / Weighting: 35
Quality criterion - Name: Technical / Weighting: 35
Price - Weighting: 30
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Lot 4: Software (This Lot Contains Nine Sub-lots and 15 Baskets)
Lot No: 4
II.2.2)Additional CPV code(s)72210000 Programming services of packaged software products
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Requirements shall be separated into nine sub-lots and 15 baskets. Expressions of interest are invited for individual sub-lots/baskets, all sub-lots/baskets, or a combination of sub-lots/baskets. The sub-lot/basket structure allocated at this stage is detailed below:
Sub-lot 4.1: General IT software,
Sub-lot 4.2: Finance software,
Sub-lot 4.3: Procurement software.
Basket 1: sourcing,
Basket 2: contract management,
Basket 3: supplier management,
Basket 4: content management,
Basket 5: spend analysis,
Basket 6: procure-to-pay,
Basket 7: multiple module offering.
Sub-lot 4.4: Project management software,
Sub-lot 4.5: Informatics and reporting,
Sub-lot 4.6: CRM/Portal, website and intranet.
Basket 1: health CRM/Portal,
Basket 2: community/Public Sector CRM/Portal,
Basket 3: customer service/contact Centre CRM/Portal,
Basket 4: website,
Basket 5: intranet.
Sub-lot 4.7: Innovation.
Basket 1: Robotic process automation (RPA),
Basket 2: Chatbot,
Basket 3: Artificial intelligence (AI),
Basket 4: Blockchain.
Sub-lot 4.8: Advance pay solutions,
Sub-lot 4.9: Software asset management.
II.2.5)Award criteriaQuality criterion - Name: Specification compliance / Weighting: 35
Quality criterion - Name: Technical / Weighting: 35
Price - Weighting: 30
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Lot 5: Cybersecurity (This Lot Contains Three Sub-lots)
Lot No: 5
II.2.2)Additional CPV code(s)72212730 Security software development services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Requirements shall be separated into three sub-lots. Expressions of interest are invited for individual sub-lots, all sub-lots or a combination of sub-lots. The sub-lot structure allocated at this stage is detailed below:
Sub-lot 5.1: Information assurance solutions,
Sub-lot 5.2: National cyber security centre accredited services,
Sub-lot 5.3: Security management services.
II.2.5)Award criteriaQuality criterion - Name: Specification compliance / Weighting: 35
Quality criterion - Name: Technical / Weighting: 35
Price - Weighting: 30
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Lot 6: Hosting (This Lot Contains Two Sub-lots)
Lot No: 6
II.2.2)Additional CPV code(s)72410000 Provider services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Requirements shall be separated into two sub-lots. Expressions of interest are invited for individual sub-lots, all sub-lots, or a combination of sub-lots. The sub-lot structure allocated at this stage is detailed below:
Sub-lot 6.1: Hosting as a service,
Sub-lot 6.2: Cloud as a utility.
II.2.5)Award criteriaQuality criterion - Name: Specification Compliance / Weighting: 35
Quality criterion - Name: Technical / Weighting: 35
Price - Weighting: 30
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Lot 7: Operational Services (This Lot Contains Four Sub-lots)
Lot No: 7
II.2.2)Additional CPV code(s)48000000 Software package and information systems
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
Requirements shall be separated into four sub-lots. Expressions of interest are invited for individual sub-lots, all sub-lots or a combination of sub-lots. The sub-lot structure allocated at this stage is detailed below:
Sub-lot 7.1: Help desk services,
Sub-lot 7.2: Device management services,
Sub-lot 7.3: Data management and data warehouse services,
Sub-lot 7.4: Server and storage infrastructure.
II.2.5)Award criteriaQuality criterion - Name: Specification compliance / Weighting: 35
Quality criterion - Name: Technical / Weighting: 35
Price - Weighting: 30
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Lot 8: Interoperability and Interfacing
Lot No: 8
II.2.2)Additional CPV code(s)72222100 Information systems or technology strategic review services
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
This lot is not split into sub-lots. Bidders must be able to provide a complete interoperability and interfacing service.
II.2.5)Award criteriaQuality criterion - Name: Specification compliance / Weighting: 35
Quality criterion - Name: Technical / Weighting: 35
Price - Weighting: 30
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:
Lot 9: IT Managed Service
Lot No: 9
II.2.2)Additional CPV code(s)72000000 IT services: consulting, software development, Internet and support
II.2.3)Place of performanceNUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:
This lot is not split into sub-lots.
Bidders wishing to be considered for this lot do not need to bid for all of lots 1-8 but must be able to provide the goods/services contained in lots 1-8 either directly or through a third party.
II.2.5)Award criteriaQuality criterion - Name: Specification Compliance / Weighting: 35
Quality criterion - Name: Technical / Weighting: 35
Price - Weighting: 30
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
Section V: Award of contract
Contract No: 2019/S 108-263275
A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:11/02/2020
V.2.2)Information about tendersNumber of tenders received: 74
Number of tenders received by electronic means: 74
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractorOfficial name: 4net Technologies Ltd
Town: Manchester
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Acumentice Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Adappt Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Agilisys Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Aimes Management Services
Town: Liverpool
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Aquilla Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: ASC Nteworks Inc
Town: Ontario
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Atos IT Services UK Ltd
Town: london
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: BiP Solutions
Town: Glasgow
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Bramble Hub Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: BSI
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: BT Enterprise
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Bytes Software Services
Town: Leatherhead
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Capita Business Services
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: CDW Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Cinos Ltd
Town: Camberley
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Civica UK Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Cloud 21 Ltd
Town: Kings Hill
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Codec-dss Ltd
Town: Belfast
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: SoftwareONE UK Ltd (formerly Comprex UK)
Town: Richmond
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Corporate Document Services Ltd
Town: Leeds
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Deliotte LLP
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: DMI Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Fujitsu Services Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: FutureGov
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Insight Direct (UK) Ltd
Town: Sheffield
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: InterOperability Health (UK) Ltd
Town: Bristol
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Invorta Ltd
Town: Woking
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: iQ Unity Ltd
Town: Bedford
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Iqvia
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: KCOM Group Plc
Town: Hull
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Xeretec Group Ltd t/a Landscape Printing Systems Ltd
Town: Wokingham
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Leonardo MW Ltd
Town: Basildon
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Logicalis
Town: Slough
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Maintel Europe Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Mass Consultants Ltd
Town: St Neots
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Methods Business and Digital Technology
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Nomensa Ltd
Town: Bristol
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Novosco Ltd
Town: Belfast
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: NTT Data UK Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: OLM Systems Ltd
Town: Teddington
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Optum Health Solutions (UK) Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Oxford Computer Consultants Ltd
Town: Oxford
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Philips Electronic UK Ltd
Town: Guildford
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Phoenix Software Ltd
Town: Leatherhead
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Polarisoft Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: PWC
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Quo Imus Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Redstar Telecommunications Ltd
Town: Bristol
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Reliable Networks Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Ricoh UK Ltd
Town: Northampton
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Specialist Computer Centres plc
Town: Birmingham
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Sevelec Healthcare Ltd
Town: Sheffield
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Servita Consulting Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Six Degrees Technology Group Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Softcat plc
Town: Marlow
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Software Box Ltd
Town: York
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Stalis Ltd
Town: Charlbury
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Tata Consultancy Services Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Trustmarque Solutions Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: UKCloud Ltd
Town: Corsham
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Unit4 Business Software Ltd
Town: Reading
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Wagestream Ltd
Town: London
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Proactis Ltd
Town: Wetherby
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)Total value of the contract/lot: 3 000 000 000.00 GBP
V.2.5)Information about subcontracting