Services - 210087-2021

27/04/2021    S81

United Kingdom-Cambridge: Insurance services

2021/S 081-210087

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Cambridgeshire County Council Insurance in partnership with Milton Keynes Council and Northamptonshire County Council on behalf of Norwich City Council
Postal address: Shire Hall, Castle Hill
Town: Cambridge
NUTS code: UKH15 Norwich and East Norfolk
Postal code: CB3 0AP
Country: United Kingdom
Contact person: Mr Mark Greenall
E-mail: Mark.Greenall@cambridgeshire.gov.uk
Telephone: +44 1223699112
Internet address(es):
Main address: https://procontract.due-north.com/Login
Address of the buyer profile: https://www.norwich.gov.uk/site/
I.2)Information about joint procurement
The contract is awarded by a central purchasing body
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Norwich City Council: Norwich City Services Ltd Insurance and Claims Management Programme 2021

Reference number: DN504155
II.1.2)Main CPV code
66510000 Insurance services
II.1.3)Type of contract
Services
II.1.4)Short description:

Cambridgeshire County Council Insurance in partnership with Milton Keynes Council and Northamptonshire County Council on behalf of Norwich City Council wishes to invite tenders for the supply of services in respect of Norwich City Services Ltd Insurance Programme and Claims Management Services 2021 as detailed within the tender documentation.

Services previously provided to Norwich City Council by Norwich Norse are to be brought back in-house by Norwich City Council and provided via a wholly-owned company of the Council — Norwich City Services Ltd.

Services provided by Norwich Norse Environmental will be incorporated into Norwich City Services Ltd from the 1 April, 2021, and those of Norwich Norse Building in April, 2022.

Norwich City Services Ltd, which came into being on 9 June 2020, will have its own insurance programme from 1 April 2021, noting that initially this will provide cover in respect of environmental services only.

Norwich City Services Ltd will be CHAS accredited www.chas.co.uk and Lloyd's Register Quality Assurance (LRQA) accredited.

Arthur J Gallagher has been selected to assist in the tender of Norwich City Services Insurance Programme following the intention of bring these services into the new organisation.

Please note that this does not stop other entities of Arthur J. Gallagher bidding from any of lots detailed in this notice.

Insurance brokers are not permitted to bid for this procurement.

Please note that not all lots stated shall be awarded and the authority reserves the right to award the lots as necessary and against the evaluation criteria stated in the documentation.

Please note that any questions relating to the tender process should sent via the LGSS Procurement Portal and the messaging system provided within that eTendering facility.

II.1.6)Information about lots
This contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT)
Lowest offer: 500 000.00 GBP / Highest offer: 1 250 000.00 GBP taken into consideration
II.2)Description
II.2.1)Title:

Norwich City Services Ltd: Property Insurance covering Material Damage, Business Interruption, Money

Lot No: 1
II.2.2)Additional CPV code(s)
66515200 Property insurance services
II.2.3)Place of performance
NUTS code: UKH15 Norwich and East Norfolk
II.2.4)Description of the procurement:

Norwich City Services Ltd: property insurance covering material damage, business interruption, money.

II.2.5)Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting and policy management / Weighting: 5
Quality criterion - Name: Claims management / Weighting: 10
Price - Weighting: 55
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Norwich City Services Ltd: Liability Insurance Covering Employer’s Liability, Public/Products Liability Lot No: 2

Lot No: 2
II.2.2)Additional CPV code(s)
66516000 Liability insurance services
II.2.3)Place of performance
NUTS code: UKH15 Norwich and East Norfolk
II.2.4)Description of the procurement:

Norwich City Services Ltd: liability insurance covering employer’s liability, public/products liability.

II.2.5)Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting and policy management / Weighting: 5
Quality criterion - Name: Claims management / Weighting: 10
Price - Weighting: 55
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Norwich City Services Ltd: Professional Indemnity Insurance

Lot No: 3
II.2.2)Additional CPV code(s)
66516500 Professional liability insurance services
II.2.3)Place of performance
NUTS code: UKH15 Norwich and East Norfolk
II.2.4)Description of the procurement:

Norwich City Services Ltd: professional indemnity insurance.

II.2.5)Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting and policy management / Weighting: 5
Quality criterion - Name: Claims management / Weighting: 10
Price - Weighting: 55
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Norwich City Services Ltd: Crime Insurance

Lot No: 4
II.2.2)Additional CPV code(s)
66510000 Insurance services
II.2.3)Place of performance
NUTS code: UKH15 Norwich and East Norfolk
II.2.4)Description of the procurement:

Norwich City Services Ltd: Crime Insurance.

II.2.5)Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting and policy management / Weighting: 5
Quality criterion - Name: Claims management / Weighting: 10
Price - Weighting: 55
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Norwich City Services Ltd: Personal Accident Insurance

Lot No: 5
II.2.2)Additional CPV code(s)
66510000 Insurance services
II.2.3)Place of performance
NUTS code: UKH15 Norwich and East Norfolk
II.2.4)Description of the procurement:

Norwich City Services Ltd: Personal Accident Insurance.

II.2.5)Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting and policy management / Weighting: 5
Quality criterion - Name: Claims management / Weighting: 10
Price - Weighting: 55
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Norwich City Services Ltd: Hired in Plant Insurance

Lot No: 6
II.2.2)Additional CPV code(s)
66510000 Insurance services
II.2.3)Place of performance
NUTS code: UKH15 Norwich and East Norfolk
II.2.4)Description of the procurement:

Norwich City Services Ltd: hired in plant insurance.

II.2.5)Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting and policy management / Weighting: 5
Quality criterion - Name: Claims management / Weighting: 10
Price - Weighting: 55
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Norwich City Services Ltd: Computer Insurance

Lot No: 7
II.2.2)Additional CPV code(s)
66515200 Property insurance services
II.2.3)Place of performance
NUTS code: UKH15 Norwich and East Norfolk
II.2.4)Description of the procurement:

Norwich City Services Ltd: computer insurance.

II.2.5)Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting and policy management / Weighting: 5
Quality criterion - Name: Claims management / Weighting: 10
Price - Weighting: 55
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Norwich City Services Ltd: Engineering Inspection

Lot No: 8
II.2.2)Additional CPV code(s)
66519200 Engineering insurance services
71631400 Technical inspection services of engineering structures
II.2.3)Place of performance
NUTS code: UKH15 Norwich and East Norfolk
II.2.4)Description of the procurement:

Norwich City Services Ltd: Engineering Inspection.

II.2.5)Award criteria
Quality criterion - Name: Services / Weighting: 35
Quality criterion - Name: Underwriting and policy management / Weighting: 10
Price - Weighting: 55
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Norwich City Services Ltd: Motor Fleet Insurance

Lot No: 9
II.2.2)Additional CPV code(s)
66516100 Motor vehicle liability insurance services
II.2.3)Place of performance
NUTS code: UKH East of England
II.2.4)Description of the procurement:

Norwich City Services Ltd: Motor Fleet Insurance.

II.2.5)Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting and policy management / Weighting: 5
Quality criterion - Name: Claims management / Weighting: 10
Price - Weighting: 55
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Norwich City Services Ltd: Package Insurance

Lot No: 10
II.2.2)Additional CPV code(s)
66515200 Property insurance services
66516100 Motor vehicle liability insurance services
66516500 Professional liability insurance services
66519200 Engineering insurance services
71631400 Technical inspection services of engineering structures
II.2.3)Place of performance
NUTS code: UKH15 Norwich and East Norfolk
II.2.4)Description of the procurement:

Norwich City Services Ltd: package insurance containing the following: property insurance covering material damage, business interruption, money, liability insurance covering employer’s liability, public/products liability, professional indemnity insurance, crime insurance, personal accident insurance, hired in plant insurance, computer insurance, engineering inspection insurance, motor fleet insurance.

II.2.5)Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting and policy management / Weighting: 5
Quality criterion - Name: Claims Management / Weighting: 10
Price - Weighting: 55
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2020/S 210-514754
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Lot No: 1
Title:

Norwich City Services Ltd: Property Insurance Covering Material Damage, Business Interruption, Money

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
23/03/2021
V.2.2)Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Zurich Insurance plc (UK Branch) t/a Zurich Municipal
Postal address: Zurich House, Gladiator Way
Town: Farnborough, Hampshire
NUTS code: UKJ3 Hampshire and Isle of Wight
Postal code: GU14 6GB
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Lowest offer: 11 688.80 GBP / Highest offer: 20 000.00 GBP taken into consideration
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 2
Title:

Norwich City Services Ltd: Liability Insurance Covering Employer’s Liability, Public/Products Liability

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
23/03/2021
V.2.2)Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Aspen Insurance UK Ltd
Postal address: 30 Fenchurch Street
Town: London
NUTS code: UKI London
Postal code: EC3M 3BD
Country: United Kingdom
Internet address: www.aspen.co.uk
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Lowest offer: 411 120.15 GBP / Highest offer: 850 000.00 GBP taken into consideration
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 3
Title:

Norwich City Services Ltd: Professional Indemnity Insurance

A contract/lot is awarded: no
V.1)Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected

Section V: Award of contract

Lot No: 4
Title:

Norwich City Services Ltd: Crime Insurance

A contract/lot is awarded: no
V.1)Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected

Section V: Award of contract

Lot No: 5
Title:

Norwich City Services Ltd: Personal Accident Insurance

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
23/03/2021
V.2.2)Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: AIG UK Ltd via Risk Management Partners Ltd
Postal address: 67 Lombard Street
Town: London
NUTS code: UKI London
Postal code: EC3V 9LJ
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Lowest offer: 3 875.00 GBP / Highest offer: 5 000.00 GBP taken into consideration
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 6
Title:

Norwich City Services Ltd: Hired in Plant Insurance

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
23/03/2021
V.2.2)Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: HSB Engineering Insurance Limited via Risk Management Partners Ltd
Postal address: 67 Lombard Street
Town: London
NUTS code: UKI London
Postal code: EC3V 9LJ
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Lowest offer: 38 851.85 GBP / Highest offer: 50 000.00 GBP taken into consideration
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 7
Title:

Norwich City Services Ltd: Computer Insurance

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
23/03/2021
V.2.2)Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: HSB Engineering Insurance Limited via Risk Management Partners Ltd
Postal address: 67 Lombard Street
Town: London
NUTS code: UKI London
Postal code: EC3V 9LJ
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Lowest offer: 3 000.00 GBP / Highest offer: 5 000.00 GBP taken into consideration
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 8
Title:

Norwich City Services Ltd: Engineering Inspection Insurance

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
23/03/2021
V.2.2)Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Zurich Insurance plc (UK Branch) t/a Zurich Municipal
Postal address: Zurich House,Gladiator Way
Town: Farnborough, Hampshire
NUTS code: UKJ3 Hampshire and Isle of Wight
Postal code: GU14 6GB
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Lowest offer: 15 867.45 GBP / Highest offer: 25 000.00 GBP taken into consideration
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 9
Title:

Norwich City Services Ltd: motor fleet insurance.

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
23/03/2021
V.2.2)Information about tenders
Number of tenders received: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: QBE Insurance (Europe) Ltd via Risk Management Partners Ltd
Postal address: 67 Lombard Street
Town: London
NUTS code: UKJ3 Hampshire and Isle of Wight
Postal code: EC3V 9LJ
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Lowest offer: 425 500.00 GBP / Highest offer: 1 000 000.00 GBP taken into consideration
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 10
Title:

Norwich City Services Ltd: Package Insurance

A contract/lot is awarded: no
V.1)Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: Henry Swan- Head of Procurement
Postal address: Shire Hall, Castle Hill
Town: Cambridge
Postal code: CB3 0AP
Country: United Kingdom
VI.5)Date of dispatch of this notice:
22/04/2021