Services - 221181-2020

13/05/2020    S93

Ireland-Dublin: Service Design and User Experience Services

2020/S 093-221181

Contract notice

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Eurofound — European Foundation for the Improvement of Living and Working Conditions
Postal address: Wyattville Road, Loughlinstown
Town: Dublin
NUTS code: IE061 Dublin
Postal code: D18 K65
Country: Ireland
Contact person: Sandra Brudenell-Bruce
E-mail: OSUTenders@eurofound.europa.eu
Telephone: +353 12043100
Fax: +353 12826456

Internet address(es):

Main address: http://www.eurofound.europa.eu

Address of the buyer profile: https://www.eurofound.europa.eu/about-eurofound/procurement/opportunities/open

I.2)Information about joint procurement
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=6446
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=6446
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=6446
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
Other activity: Social policy

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Service Design and User Experience Services

Reference number: 171306/5387
II.1.2)Main CPV code
72421000 Internet or intranet client application development services - JA21
II.1.3)Type of contract
Services
II.1.4)Short description:

The aim of the framework contract resulting from this call for tenders is to enlist a provider that can support Eurofound in the user experience component of its web management programme and in developing online services that add create value for the end users.

II.1.5)Estimated total value
Value excluding VAT: 200 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)
72413000 World wide web (www) site design services
II.2.3)Place of performance
NUTS code: IE061 Dublin
Main site or place of performance:

The tasks are to be performed at the premises designated by the contractor and agreed by Eurofound.

II.2.4)Description of the procurement:

The areas of operations included in this contract are:

— service design,

— user experience.

The overall goal is to contribute to the high-quality, scalability, timeliness and effectiveness of Eurofound web products and services.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 200 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 26/06/2020
Local time: 23:59
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English, Bulgarian, Danish, German, Greek, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Latvian, Lithuanian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Czech
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 5 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 29/06/2020
Local time: 11:00
Place:

Meeting Room No LH4 at Eurofound premises.

Information about authorised persons and opening procedure:

One person representing the tenderer may be present at the opening, participation will be restricted to an observer role. Please communicate the full name and ID or passport number of your representative to OSUTenders@eurofound.europa.eu at the latest 2 working days in advance by 25 June 2020.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic payment will be used
VI.3)Additional information:

Please note that English is the working language of Eurofound. We would appreciate if the tender proposal is in English. Calls for tender are open to natural and legal persons from European Union member states and from countries which have signed a special agreement with the European Union in the field of public procurement. For more detailed information, please consult the following link: https://www.eurofound.europa.eu/about-eurofound/procurement

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: cfi.registry@curia.europa.eu
Telephone: +352 4303-1
Fax: +352 4303-2100

Internet address: http://curia.europa.eu

VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Within 2 months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment. Any request tenderers may make and any reply from Eurofound or any complaint for maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment nor open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated under heading VI.4.1) of the contract notice.

VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice:
06/05/2020