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Belgium-Brussels: Provision of Operations, Integration and Control of IT Service Management for IT Systems (ITSM3 Integration)
Contract award notice
Results of the procurement procedure
Section I: Contracting authority
Section II: Object
Provision of Operations, Integration and Control of IT Service Management for IT Systems (ITSM3 Integration)
This negotiated procedure covers the increase of the ceiling of the awarded framework contract.
From the contractor's usual premises in the EU. All information/data processed by the contractor in the context of the performance of the contract must remain stored exclusively in the EU.
Services include the integration of the technical, administrative and operational management. This involves the architecture, operations, asset, contract, security and project management aspects. The main objective is to ensure the coherence, the completeness and the efficiency of DG Taxation and Customs Union IT-services. Services also include the provision of project management support, benchmarking and consultancy on collaboration. The actual operational and technical services necessary to operate or implement the systems are outside the scope of the contract.
This procurement is related to the customs 2020 and Fiscalis 2020 programmes and their respective successor programmes.
Section IV: Procedure
The circumstances which justify the use of a negotiated procedure without prior publication of a contract notice, in accordance with Point 11.1(e) of Annex I to Regulation (EU, Euratom) 2018/1046, for the increase of the ceiling of framework contract TAXUD/2017/CC/138 are: the services consist in the repetition of similar services entrusted to the economic operator to which the original contract was awarded and the services are in conformity with the basic project for which the original contract was awarded. Furthermore, in accordance with Point 11.4 of the same Regulation, the negotiated procedure takes place within 3 years of the conclusion of the initial contract whilst the possible use of the negotiated procedure was disclosed at the moment of tendering for the basic project.
Section V: Award of contract
Section VI: Complementary information