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Supplies - 22349-2017

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20/01/2017    S14

United Kingdom-Matlock: Contact management software package

2017/S 014-022349

Derbyshire County Council, County Hall, For the attention of: Shane Linthwaite, Matlock DE4 3AG, United Kingdom. E-mail:

(Supplement to the Official Journal of the European Union, 28.10.2016, 2016/S 209-379266)

CPV:48333000 Contact management software package, 48500000 Communication and multimedia software package, 48000000 Software package and information systems, 72000000 IT services: consulting, software development, Internet and support

Contact management software package

Communication and multimedia software package

Software package and information systems

IT services: consulting, software development, Internet and support

Incomplete procedure
The contract has not been awarded
The contract may be the object of a re-publication

Other additional information

The Council is currently reviewing its approach to risk and the levels of insurance it requires suppliers to hold when awarding contracts for goods and services. This has had an impact on the requirements included in the recently advertised opportunity for the Multi-Channel Contact Centre Solution, TS15033 (OJEU reference 2016/S 209-379266 Published 28.10.2016). As a result, this procurement will be abandoned with immediate effect in accordance with paragraph on 6.3 of the Guidance Notes.

The Council intends to issue the tender with a revised set of documentation as soon as possible and will contact you with these details at the earliest opportunity.

Please accept our apologies for any inconvenience caused.