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Servicios - 228358-2020

15/05/2020    S95

United Kingdom-Salford: Voice recognition software development services

2020/S 095-228358

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: NHS Shared Business Services
National registration number: 05280446
Postal address: Halyard Court, 31 Broadway, The Quays
Town: Salford
NUTS code: UK UNITED KINGDOM
Postal code: M50 2UW
Country: United Kingdom
Contact person: Sakir Mahmud
E-mail: sakir.mahmud@nhs.net
Internet address(es):
Main address: https://www.sbs.nhs.uk/
Address of the buyer profile: https://nhssbs.eu-supply.com/ctm/Company/CompanyInformation/Index/39
I.2)Information about joint procurement
The contract is awarded by a central purchasing body
I.4)Type of the contracting authority
Other type: Joint Venture between the Department of Health and Sopra Steria
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Digital Dictation, Speech Recognition and Outsourced Transcription

II.1.2)Main CPV code
72212314 Voice recognition software development services
II.1.3)Type of contract
Services
II.1.4)Short description:

NHS SBS are looking to create a framework agreement to support approved organisations with regard to their digital dictation, speech recognition and outsourced transcription requirements. The framework agreement will be divided into lots specific to digital dictation (Fixed and SaaS), speech recognition (Fixed and SaaS), outsourced transcription services and also a lot employing a combination of these services (combined solutions).

The framework agreement will provide approved organisations with the flexibility to either invest in a capital purchase of hardware and software solutions or alternatively purchase the services on a subscription model where hosting options can be discussed or through a price per line basis (i.e. Software as a Service SaaS).

II.1.6)Information about lots
This contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 60 000 000.00 GBP
II.2)Description
II.2.1)Title:

Digital Dictation Fixed

Lot No: 1a
II.2.2)Additional CPV code(s)
32332100 Dictating machines
32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48317000 Word-processing software package
48517000 IT software package
48900000 Miscellaneous software package and computer systems
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
Main site or place of performance:

M50 2UW.

II.2.4)Description of the procurement:

Lot 1a Digital Dictation Fixed. Capital purchase of hardware/software.

II.2.5)Award criteria
Quality criterion - Name: Quality / Weighting: 70
Cost criterion - Name: Price / Weighting: 30
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Digital Dictation SaaS

Lot No: 1b
II.2.2)Additional CPV code(s)
32332100 Dictating machines
32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48317000 Word-processing software package
48517000 IT software package
48900000 Miscellaneous software package and computer systems
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

Lot 1b Digital Dictation Software as a Service (SaaS). No capital outlay, prices on a pay-as-you-go price per line cost or software subscription cost.

II.2.5)Award criteria
Quality criterion - Name: Quality / Weighting: 70
Cost criterion - Name: Price / Weighting: 30
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Speech Recognition Fixed

Lot No: 2a
II.2.2)Additional CPV code(s)
32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48314000 Voice recognition software package
48317000 Word-processing software package
48517000 IT software package
48900000 Miscellaneous software package and computer systems
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
79551000 Typing services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

Lot 2a Fixed = Capital purchase of hardware/software.

II.2.5)Award criteria
Quality criterion - Name: Quality / Weighting: 70
Cost criterion - Name: Price / Weighting: 30
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Speech Recognition SaaS

Lot No: 2b
II.2.2)Additional CPV code(s)
32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48314000 Voice recognition software package
48317000 Word-processing software package
48517000 IT software package
48900000 Miscellaneous software package and computer systems
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
79551000 Typing services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

Lot 1b Speech Recognition Software as a Service (SaaS). No capital outlay, prices on a pay-as-you-go price per line cost or software subscription cost.

II.2.5)Award criteria
Quality criterion - Name: Quality / Weighting: 70
Cost criterion - Name: Price / Weighting: 30
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Outsourced Transcription

Lot No: 3
II.2.2)Additional CPV code(s)
32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48317000 Word-processing software package
48517000 IT software package
48900000 Miscellaneous software package and computer systems
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
79551000 Typing services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

Any transcription that is undertaken off site.

II.2.5)Award criteria
Quality criterion - Name: Quality / Weighting: 70
Cost criterion - Name: Price / Weighting: 30
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Combined Solutions

Lot No: 4
II.2.2)Additional CPV code(s)
32332100 Dictating machines
32342450 Voice recorders
32344110 Voice-logging system
32582000 Data carriers
48180000 Medical software package
48311000 Document management software package
48311100 Document management system
48314000 Voice recognition software package
48317000 Word-processing software package
48900000 Miscellaneous software package and computer systems
48517000 IT software package
72000000 IT services: consulting, software development, Internet and support
72212218 License management software development services
72250000 System and support services
72253000 Helpdesk and support services
72253200 Systems support services
72261000 Software support services
72500000 Computer-related services
79550000 Typing, word-processing and desktop publishing services
79551000 Typing services
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
II.2.4)Description of the procurement:

Bidders shall need to be awarded a place on a minimum of two separate lots i.e. lot 1 Digital Dictation, lot 2 Speech Recognition and Lot 3 Outsourced Transcription, to be eligible to offer a combined solution to approved organisations via lot 4, ideally to provide an ‘End to end’ process. If awarded only two separate lots, the bidder shall not be eligible to provide a solution which involves the lot to which they were not awarded unless a solution is provided in partnership with a bidder awarded that lot on the framework. To be awarded a place on lot 4, lots 1a and 1b shall count as 1 lot and Lots 2a and 2b shall count as one lot.

II.2.5)Award criteria
Quality criterion - Name: Quality / Weighting: 70
Cost criterion - Name: Price / Weighting: 30
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2019/S 227-557207
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: 1
Lot No: 1a
Title:

Lot 1a Digital Dictation Fixed

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
04/05/2020
V.2.2)Information about tenders
Number of tenders received: 20
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Aprobrium Ltd
National registration number: 3835983
Town: Banbury
NUTS code: UK UNITED KINGDOM
Postal code: OX16 2AF
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: BigHand Ltd
National registration number: 3128724
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: SE1 1SD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Bluewire-Technologies Ltd
National registration number: 5416322
Town: Bristol
NUTS code: UK UNITED KINGDOM
Postal code: BS8 1HP
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Crescendo Systems Ltd
National registration number: 4944050
Town: Sunbury-on-Thames
NUTS code: UK UNITED KINGDOM
Postal code: TW16 6SQ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Dictate IT Ltd
National registration number: 4930122
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: NW8 0JT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: DScribe Ltd
National registration number: 5123175
Town: Market Harborough
NUTS code: UK UNITED KINGDOM
Postal code: LE16 9HE
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: G2 Speech UK Ltd
National registration number: 4424839
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: E15 4LJ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: InventAsia Ltd
National registration number: 5271209
Town: Ledbury
NUTS code: UK UNITED KINGDOM
Postal code: HR8 2EY
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: 3M United Kingdom plc
National registration number: 1123045
Town: Bracknell
NUTS code: UK UNITED KINGDOM
Postal code: RG12 8HT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Nuance Communications Ireland Ltd
National registration number: 503352
Town: Dublin 4
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: OKS International Ltd
National registration number: 10485494
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: SW1Y 5JG
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Scribetech (UK) Ltd
National registration number: 3114547
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: WC1R 4TQ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Norty Ltd T/A T-Pro
National registration number: 273216
Town: Dublin
NUTS code: UK UNITED KINGDOM
Postal code: D02 Y985
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Voice Technologies Ltd
National registration number: SC066712
Town: Paisley
NUTS code: UK UNITED KINGDOM
Postal code: PA1 1YD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Xanadutec Ltd
National registration number: 4251641
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: W5 3JP
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 10 000 000.00 GBP
Total value of the contract/lot: 10 000 000.00 GBP
V.2.5)Information about subcontracting

Section V: Award of contract

Contract No: 1
Lot No: 1b
Title:

Lot 1b Digital Dictation SaaS

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
04/05/2020
V.2.2)Information about tenders
Number of tenders received: 20
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Aprobrium Ltd
National registration number: 3835983
Town: Banbury
NUTS code: UK UNITED KINGDOM
Postal code: OX16 2AF
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: BigHand Ltd
National registration number: 3128724
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: SE1 1SD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Bluewire-Technologies Ltd
National registration number: 5416322
Town: Bristol
NUTS code: UK UNITED KINGDOM
Postal code: BS8 1HP
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Crescendo Systems Ltd
National registration number: 4944050
Town: Sunbury-on-Thames
NUTS code: UK UNITED KINGDOM
Postal code: TW16 6SQ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: DICT8 Ltd
National registration number: 4781165
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: W1F 7LD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Dictate IT Ltd
National registration number: 4930122
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: NW8 0JT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: DScribe Ltd
National registration number: 5123175
Town: Market Harborough
NUTS code: UK UNITED KINGDOM
Postal code: LE16 9HE
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: G2 Speech UK Ltd
National registration number: 4424839
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: E15 4LJ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: 3M United Kingdom plc
National registration number: 1123045
Town: Bracknell
NUTS code: UK UNITED KINGDOM
Postal code: RG12 8HT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Nuance Communications Ireland Ltd
National registration number: 503352
Town: Dublin 4
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Scribetech (UK) Ltd
National registration number: 3114547
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: WC1R 4TQ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Norty Ltd T/A T-Pro
National registration number: 273216
Town: Dublin
NUTS code: UK UNITED KINGDOM
Postal code: D02 Y985
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Voice Technologies Ltd
National registration number: SC066712
Town: Paisley
NUTS code: UK UNITED KINGDOM
Postal code: PA1 1YD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Xanadutec Limited
National registration number: 4251641
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: W5 3JP
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 10 000 000.00 GBP
Total value of the contract/lot: 10 000 000.00 GBP
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 2a
Title:

Lot 2a Speech Recognition Fixed

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
04/05/2020
V.2.2)Information about tenders
Number of tenders received: 20
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Aprobrium Ltd
National registration number: 3835983
Town: Banbury
NUTS code: UK UNITED KINGDOM
Postal code: OX16 2AF
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: BigHand Ltd
National registration number: 3128724
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: SE1 1SD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Bluewire-Technologies Ltd
National registration number: 5416322
Town: Bristol
NUTS code: UK UNITED KINGDOM
Postal code: BS8 1HP
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Crescendo Systems Ltd
National registration number: 4944050
Town: Sunbury-on-Thames
NUTS code: UK UNITED KINGDOM
Postal code: TW16 6SQ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Dictate IT Ltd
National registration number: 4930122
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: NW8 0JT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: DScribe Ltd
National registration number: 5123175
Town: Market Harborough
NUTS code: UK UNITED KINGDOM
Postal code: LE16 9HE
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: G2 Speech UK Ltd
National registration number: 4424839
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: E15 4LJ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: InventAsia Ltd
National registration number: 5271209
Town: Ledbury
NUTS code: UK UNITED KINGDOM
Postal code: HR8 2EY
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: 3M United Kingdom plc
National registration number: 1123045
Town: Bracknell
NUTS code: UK UNITED KINGDOM
Postal code: RG12 8HT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Nuance Communications Ireland Ltd
National registration number: 503352
Town: Dublin
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Scribetech (UK) Ltd
National registration number: 3114547
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: WC1R 4TQ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Norty Ltd T/A T-Pro
Town: Dublin
NUTS code: UK UNITED KINGDOM
Postal code: D02 Y985
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Voice Technologies Ltd
National registration number: SC066712
Town: Paisley
NUTS code: UK UNITED KINGDOM
Postal code: PA1 1YD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Xanadutec Ltd
National registration number: 4251641
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: W5 3JP
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 10 000 000.00 GBP
Total value of the contract/lot: 10 000 000.00 GBP
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 2b
Title:

Lot 2b Speech Recognition SaaS

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
04/05/2020
V.2.2)Information about tenders
Number of tenders received: 20
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Aprobrium Ltd
National registration number: 3835983
Town: Banbury
NUTS code: UK UNITED KINGDOM
Postal code: OX16 2AF
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: BigHand Ltd
National registration number: 3128724
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: SE1 1SD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Bluewire-Technologies Ltd
National registration number: 5416322
Town: Bristol
NUTS code: UK UNITED KINGDOM
Postal code: BS8 1HP
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Crescendo Systems Ltd
National registration number: 4944050
Town: Sunbury-on-Thames
NUTS code: UK UNITED KINGDOM
Postal code: TW16 6SQ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Dictate IT Ltd
National registration number: 4930122
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: NW8 0JT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: DScribe Ltd
National registration number: 5123175
Town: Market Harborough
NUTS code: UK UNITED KINGDOM
Postal code: LE16 9HE
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: G2 Speech UK Ltd
National registration number: 4424839
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: E15 4LJ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: InventAsia Ltd
National registration number: 5271209
Town: Ledbury
NUTS code: UK UNITED KINGDOM
Postal code: HR8 2EY
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: 3M United Kingdom plc
National registration number: 1123045
Town: Bracknell
NUTS code: UK UNITED KINGDOM
Postal code: RG12 8HT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Nuance Communications Ireland Ltd
National registration number: 503352
Town: Dublin
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Scribetech (UK) Ltd
National registration number: 3114547
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: WC1R 4TQ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Norty Ltd T/A T-Pro
National registration number: 273216
Town: Dublin
NUTS code: UK UNITED KINGDOM
Postal code: D02 Y985
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Voice Technologies Ltd
National registration number: SC066712
Town: Paisley
NUTS code: UK UNITED KINGDOM
Postal code: PA1 1YD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Xanadutec Ltd
National registration number: 4251641
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: W5 3JP
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 10 000 000.00 GBP
Total value of the contract/lot: 10 000 000.00 GBP
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 3
Title:

Lot 3 Outsourced Transcription

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
04/05/2020
V.2.2)Information about tenders
Number of tenders received: 20
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Aprobrium Ltd
National registration number: 3835983
Town: Banbury
NUTS code: UK UNITED KINGDOM
Postal code: OX16 2AF
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: BigHand Ltd
National registration number: 3128724
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: SE1 1SD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Bluewire-Technologies Ltd
National registration number: 5416322
Town: Bristol
NUTS code: UK UNITED KINGDOM
Postal code: BS8 1HP
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: DICT8 Ltd
National registration number: 4781165
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: W1F 7LD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Dictate IT Ltd
National registration number: 4930122
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: NW8 0JT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: DScribe Ltd
National registration number: 5123175
Town: Market Harborough
NUTS code: UK UNITED KINGDOM
Postal code: LE16 9HE
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: G2 Speech UK Ltd
National registration number: 4424839
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: E15 4LJ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: InventAsia Ltd
National registration number: 5271209
Town: Ledbury
NUTS code: UK UNITED KINGDOM
Postal code: HR8 2EY
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: 3M United Kingdom plc
National registration number: 1123045
Town: Bracknell
NUTS code: UK UNITED KINGDOM
Postal code: RG12 8HT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Nuance Communications Ireland Ltd
National registration number: 503352
Town: Dublin
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: OKS International Ltd
National registration number: 10485494
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: SW1Y 5JG
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Scribetech (UK) Ltd
National registration number: 3114547
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: WC1R 4TQ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Norty Ltd T/A T-Pro
National registration number: 273216
Town: Dublin
NUTS code: UK UNITED KINGDOM
Postal code: D02 Y985
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: The Transcription Agency LLP
National registration number: OC419713
Town: Hythe
NUTS code: UK UNITED KINGDOM
Postal code: CT21 5AT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Voice Technologies Ltd
National registration number: SC066712
Town: Paisley
NUTS code: UK UNITED KINGDOM
Postal code: PA1 1YD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Xanadutec Ltd
National registration number: 4251641
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: W5 3JP
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Xstek Ltd
National registration number: 7112697
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: KT3 4NE
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 10 000 000.00 GBP
Total value of the contract/lot: 10 000 000.00 GBP
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 4
Title:

Lot 4 Combined Solutions

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
04/05/2020
V.2.2)Information about tenders
Number of tenders received: 20
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: Aprobrium Ltd
National registration number: 3835983
Town: Banbury
NUTS code: UK UNITED KINGDOM
Postal code: OX16 2AF
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: BigHand Ltd
National registration number: 3128724
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: SE1 1SD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Bluewire-Technologies Ltd
National registration number: 5416322
Town: Bristol
NUTS code: UK UNITED KINGDOM
Postal code: BS8 1HP
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Crescendo Systems Ltd
National registration number: 4944050
Town: Sunbury-on-Thames
NUTS code: UK UNITED KINGDOM
Postal code: TW16 6SQ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: DICT8 Ltd
National registration number: 4781165
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: W1F 7LD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Dictate IT Ltd
National registration number: 4930122
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: NW8 0JT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: DScribe Ltd
National registration number: 5123175
Town: Market Harborough
NUTS code: UK UNITED KINGDOM
Postal code: LE16 9HE
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: G2 Speech UK Ltd
National registration number: 4424839
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: E15 4LJ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: InventAsia Ltd
National registration number: 5271209
Town: Ledbury
NUTS code: UK UNITED KINGDOM
Postal code: HR8 2EY
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: 3M United Kingdom plc
National registration number: 1123045
Town: Bracknell
NUTS code: UK UNITED KINGDOM
Postal code: RG12 8HT
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Nuance Communications Ireland Ltd
National registration number: 503352
Town: Dublin
NUTS code: UK UNITED KINGDOM
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: OKS International Ltd
National registration number: 10485494
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: SW1Y 5JG
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Scribetech (UK) Ltd
National registration number: 3114547
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: WC1R 4TQ
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Norty Ltd T/A T-Pro
National registration number: 273216
Town: Dublin
NUTS code: UK UNITED KINGDOM
Postal code: D02 Y985
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Voice Technologies Ltd
National registration number: SC066712
Town: Paisley
NUTS code: UK UNITED KINGDOM
Postal code: PA1 1YD
Country: United Kingdom
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Xanadutec Ltd
National registration number: 4251641
Town: London
NUTS code: UK UNITED KINGDOM
Postal code: W5 3JP
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 10 000 000.00 GBP
Total value of the contract/lot: 10 000 000.00 GBP
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:

The duration referenced in section II 2.7) is for the placing of orders.

The value provided in Section II 1.5) is only an estimate. We cannot guarantee to successful suppliers any business through this framework agreement. Spend and volumes may vary throughout the life of the framework agreement from the anticipated levels given in this notice.

The framework will be for the benefit, and on behalf, of public sector bodies, details of such bodies can be accessed at: https://www.sbs.nhs.uk/proc-framework-agreements-support

In addition, if provided for in the contract documents, NHS SBS may extend the scope and benefit of the framework agreement to private sector bodies, subject to the approval of NHS SBS. Whilst NHS SBS is not required by procurement legislation to do so, it has extended the principles of public procurement rules to provide its private sector customers with the best value and open and transparent procurement procedures.

VI.4)Procedures for review
VI.4.1)Review body
Official name: NHS Shared Business Services
Postal address: Chandlers Point 31 Broadway
Town: Salford
Postal code: M50 2UW
Country: United Kingdom
E-mail: sakir.mahmud@nhs.net
Internet address: https://www.sbs.nhs.uk/
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

OJEU procedures include a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to bidders. This period allows unsuccessful bidders to seek further debriefing from the contracting authority before the contract is entered into. Such information should be requested from NHSSBS. If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly.

VI.5)Date of dispatch of this notice:
12/05/2020