Services - 232899-2015

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04/07/2015    S127

United Kingdom-Croydon: Security services

2015/S 127-232899

Prior information notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Official name: Home Office
Postal address: 7th Floor, Lunar House, 40 Wellesley Road
Town: Croydon
Postal code: CR9 2BY
Country: United Kingdom
Contact person: Escorting and Travel Services Project — Procurement Team
For the attention of:
Telephone: +44 2081964826
Fax: +44 2081964442

Internet address(es):

General address of the contracting authority:

Further information can be obtained from:
The above mentioned contact point(s)

I.2)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity
Public order and safety
Other: Immigration and passports, drugs policy, crime policy and counter-terrorism and works to ensure visible, responsive and accountable policing in the UK.
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:
Provision of In-Country and Overseas Escorting, operation and management of Short Term Holding Facilities and Holding Rooms and related services; and the provision of Travel Services for Removals.
II.2)Type of contract and place of delivery or of performance
Service category No 23: Investigation and security services, except armoured car services


II.3)Information on framework agreement
II.4)Short description of nature and quantity or value of supplies or services:
The Home Office is responsible, under the Immigration Act 1971 and the Immigration and Asylum Act 1999, for detaining and/or enforcing the removal of certain persons (Detainees), assigned by the Home Office to Immigration Removal Centres and other locations from the United Kingdom.
The Immigration Enforcement Directorate of the Home Office is responsible for the provision of bed space, escorting services and electronic monitoring. At any one time, approximately 3 400 detainees are held overnight in one of ten Immigration Removal Centres, 2 residential Short Term Holding Facilities, a pre-departure accommodation, prisons and police stations across the United Kingdom. In addition, persons can be detained for shorter periods of time in holding rooms at reporting centres, land and sea ports.
In order to facilitate the removal of detainees from the UK, it is necessary to provide sufficient escort and transportation staff to enable their safe and secure passage. This often entails the provision of transportation for detainees and escorts who will travel with them to their final destination and hand them over to the appropriate authorities. This will include vulnerable detainees, (e.g. with a medical condition), as well as those who refuse to leave the UK voluntarily and those being removed on chartered flights.
Detainees and the appropriate escort staff are transported either by scheduled flights with commercial carriers or via chartered aircraft (where sufficient volume or specific routes dictate the need).
The Home Office is seeking commercial partner(s) for the provision of a number of distinct, but fully integrated, in-country and overseas detainee escorting, holding room management services and a range of travel booking services. These services include (but are not limited to):
— The escorting and transportation of detainees within the UK (In-Country Escorting Services),
— The escorting of detainees from the UK to an overseas destination (Overseas Escorting),
— Management of detainees detained at holding rooms and Short-term Holding Facilities; and,
— Providing a range of travel services (predominantly booking of scheduled and chartered flights) relating to immigration services.
The Home Office is also considering the inclusion of similar services for other Government Departments.
Additionally, the Home Office may be interested in exploring whether some of the related services should remain in-house.
The Home Office will allocate suitable contract title(s) once it has finalised the procurement approach for the services listed above. The title given at section II.1 of this notice is for illustrative purposes only.
In section II.3 we have selected ‘No’ in relation to ‘Divisions in Lot’; it should be noted that this is a preliminary answer to the question. Following completion of market engagement (see the Additional Information section below) the Home Office will consider whether the services should be divided into lots. The Home Office reserves the right to divide this contract into lots.
The estimated contract value of GBP 500 m, provided at Section II.3, is an estimated total for the Escorting and Travel Services. This also includes purchase costs for Tickets of approximately GBP 200 m.
Estimated cost excluding VAT: 500 000 000 GBP


This contract is divided into lots: no
II.5)Common procurement vocabulary (CPV)

79710000 Security services, 60000000 Transport services (excl. Waste transport), 63515000 Travel services, 79713000 Guard services, 79993000 Building and facilities management services, 98341000 Accommodation services

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.8)Additional information:
This notice is published for the purpose of market engagement. Potential Suppliers are requested to express an interest to attend the Concept Viability Day by 22.7.2015 and are encouraged to request further information from the Escorting and Travel Services Project (See reference to the Concept Viability Day below). The process for expression of interest and requesting further information is set out below.
The Home Office uses an eSourcing toolkit to enable its sourcing activities to be conducted over the internet. In order to express an interest and therefore participate in the market engagement process please follow the steps set out below.
Step 1
Any organisation intending to submit an expression of interest must be registered (unless your organisation is already registered) as a supplier with the Crown Commercial Service (CCS) eSourcing Portal. (See the timeline for expressing interest below).

To register, visit the portal's login page at by clicking on the Register for CCS eSourcing link on the portal homepage.

For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk: +44 3454102222 or email:

Please note that before potential suppliers can be provided with further information regarding this project they will be required to sign a Non Disclosure Agreement (NDA) and return it to the Home Office.
Step 2

Once potential suppliers are registered on the CCS portal, they are required to send an email to following which they will be linked to the event entitled ‘Escorting and Travel Services Re-Procurement Project (NDA)’ which will enable them to gain access to the NDA. In their email to potential suppliers should include following details:

— Their full name(s),
— The full name and contact details of the person with whom the Home Office can communicate on this matter.
The contact details of the person mentioned above should include the person's e-mail address and telephone number.
Once they have obtained the NDA potential suppliers should sign and return the NDA to the Home Office via the CCS portal as soon as possible.
Step 3

Once the NDA is submitted, potential suppliers should send an email entitled ‘Escorting and Travel Project — Further Information Request’ to confirming submission of the NDA. Once the email confirmation is received the Home Office will link the organisation to the event on CCS portal where further information will be made available (See reference to the supply of further information below).

Market Engagement
Please note that the Home Office intends to conduct a two phase approach to market engagement as described below:
Phase 1 — Concept Viability
The Home Office wishes to conduct a Market Testing and Sounding exercise of the proposed procurement options and provide the market with an opportunity to shape the future commercial operating model. To support this activity the Home Office has organised a Concept Viability Day on 27.7.2015. To conduct this event, the Home Office have appointed techUK to facilitate the Concept Viability Day.
As a minimum, the core objectives of the Concept Viability Day are to obtain:
— The market's assessment of the procurement options including Strengths and Weaknesses, Opportunities and Threats (SWOT);
— The market's view of key commercial principles to achieve value for money; and
— The market's view of innovation to enhance service delivery.
Once the NDA has been signed and submitted, interested parties will be provided with a document pack consisting of a high level summary of possible procurement options and other information. This information will enable interested parties to fully participate in the Concept Viability Day. Once the interested parties have reviewed the documentation, there will be an opportunity to attend the Concept Viability Day planned for 27.7.2015. As places are limited interested parties are requested to express their interest before 22.7.2015. In addition, follow up one-on-one meetings will be offered with Home Office Project representatives. These are expected to take place on 30 July.
Following one-on-one meetings, interested parties will be requested to provide written feedback on certain commercial and operational aspects of the Escorting and Travel services procurement.
Phase 2 — Suppliers Industry Day
Please note that the project intends to arrange a Suppliers Industry Day (currently planned for September 2015) and further Supplier one-on-ones for which further information will be provided to the interested parties in due course.
In Section II.5 we have provided 16.11.2015 as ‘Scheduled date for start of award procedures'. Please note this is an estimated date and the Home Office reserves the right to change it.
Additionally, subject to an interested party's consent, the Home Office may facilitate the communication of that party’s details to other potential suppliers; this is for the interested parties who may not want to bid in their own right, but may be interested in collaborating in either a joint venture, consortium or in a sub-contracting capacity with others.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
VI.3)Information on general regulatory framework
VI.4)Date of dispatch of this notice: