Services - 245197-2018

08/06/2018    S108

Belgium-Brussels: Provision of a team of Visit Assistants for the European Commission's Visitors' Centre and a new Information Centre in Brussels

2018/S 108-245197

Contract notice

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Commission, Directorate-General Communication, Directorate C, C4-Visitors Centre
Town: Brussels
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Country: Belgium
E-mail: COMM-CALL-VISITS@ec.europa.eu
Internet address(es):
Main address: http://ec.europa.eu/dgs/communication/index_en.htm
Address of the buyer profile: http://ec.europa.eu/dgs/communication/contracts-and-grants/contracts/headquarters/index_en.htm
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3664
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Provision of a team of Visit Assistants for the European Commission's Visitors' Centre and a new Information Centre in Brussels

Reference number: PO/2018-10/C4
II.1.2)Main CPV code
79952000 Event services
II.1.3)Type of contract
Services
II.1.4)Short description:

The contracting authority wishes to conclude a framework contract for the provision of a team of professional, well organised, multilingual visit assistants to assist in welcoming and accompanying visiting groups to the Visitors' Centre and visitors to the new Information Centre and other Commission premises in Brussels, in addition to assisting Commission staff in specified tasks linked to the preparation and organisation of visits and regular public events.

II.1.5)Estimated total value
Value excluding VAT: 4 500 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.3)Place of performance
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
II.2.4)Description of the procurement:

In order to ensure that the estimated 70 000 visitors are welcomed professionally and accompanied courteously and efficiently throughout their visit experience, the successful Contractor will provide a team of multi-lingual staff experienced in hosting services, competent in the use of information technology with a high standard of conduct and reliability.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 4 500 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

See Internet address provided in Section I.3.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

See Internet address provided in Section I.3.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

See Internet address provided in Section I.3.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:

See Internet address provided in Section I.3.

III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 09/07/2018
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 16/07/2018
Local time: 11:00
Place:

European Commission, Charlemagne Building, Meeting Room nº 4, 1st floor.

Rue de la Loi, 170 — 1040 Brussels.

Information about authorised persons and opening procedure:

Maximum 2 representatives per tenderer. Please send the names, titles, Identity card no and nationality to the email address reported under Section I.1),at the latest on 12.7.2018.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: yes
VI.3)Additional information:

See Internet address provided in Section I.3.

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: Rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address: http://curia.europa.eu
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

See Internet address provided in Section I.3.

VI.5)Date of dispatch of this notice:
01/06/2018