Services - 248551-2019

28/05/2019    S102    - - Services - Contract notice - Negotiated procedure 

Denmark-Taastrup: Data storage services

2019/S 102-248551

Contract notice – utilities

Services

Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses
DSB
25 05 00 53
Telegade 2
Taastrup
2630
Denmark
Contact person: Anders Honoré Dancker
Telephone: +45 24687628
E-mail: anhd@dsb.dk
NUTS code: DK

Internet address(es):

Main address: http://www.dsb.dk

Address of the buyer profile: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/63264

I.2)Information about joint procurement
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238199&B=DSB
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238199&B=DSB
Tenders or requests to participate must be submitted to the abovementioned address
I.6)Main activity
Railway services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Outsourcing of Data Centre Services

Reference number: ANHD_2019 Data Centre Services
II.1.2)Main CPV code
72317000
II.1.3)Type of contract
Services
II.1.4)Short description:

The procurement includes transition and transformation, operation of IT infrastructure and business applications, including: cross functional services, data center services, SAP services, network and software-defined network services and cloud operation services, projects and other consultancy services regarding business and infrastructure.

II.1.5)Estimated total value
Value excluding VAT: 67 000 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)
72260000
72261000
72267000
72300000
72315000
72315100
72315200
72318000
72320000
72321000
72511000
II.2.3)Place of performance
NUTS code: DK
II.2.4)Description of the procurement:

The overall objectives of the Agreement is to support DSB-wide digitalisation by which DSB:

(i) increasingly leverages cloud capacity and flexibly scales up cloud consumption;

(ii) increasingly adopts cloud to realise its digitalisation strategy and balances costs with the need for flexibility, agility, and speed; and (iii) applies a high level of automation and software-as-a-service technologies in order to quickly bring new services to DSB's business, end users, and customers. All further described in the tender documents. The main services of the Agreement comprise transition and transformation including the transfer of existing services from the incumbent suppliers to the new supplier and the execution of predefined internal supplier transition projects and other projects, and services as mentioned below. The supplier will have end-to-end responsibility for completing the transition and any transformation projects and for performing the services mentioned below.

The primary services and deliverables under this Agreement include the following five (5) service towers:

1) Cross functional services comprise the services, which apply to all service towers under the agreement, such as:

— capacity,

— availability,

— change,

— asset,

— release and deployment, and

— incident and problem management.

2) Data centre services comprise a number of infrastructure services related to the monitoring, operation, maintenance, and certain support of data centre infrastructure and facilities, servers, databases, middleware, operating systems, storage, backup, etc., covering both on-premises and cloud environments as and when DSB decides to place more systems in production on a cloud-based service;

3) Network services primarily based on software-defined network comprise the monitoring, operation, maintenance, and certain support of the network on and between DSB's locations and WAN connections to supplier's data centre and relevant Third Party supplier's service locations (e.g. a cloud capacity provider), including configuration and administration of the network on DSB's locations (except for handling of physical equipment and cabling);

4) SAP services comprise the provision of.

(i) a dedicated SAP S/4 HANA infrastructure platform provisioned as Platform-as-a-Service (PaaS);

(ii) Infrastructure-as-a-Service (IaaS) for DSB’s non-S/4 HANA SAP platforms; and

(iii) a number of SAP Basis services for DSB’s SAP S/4 HANA and non-S/4 HANA SAP platforms;and

5) Cloud operation services comprise the operation of Infrastructure as a Service (IaaS), Functionality as a Service (FaaS), Software as a Service (SaaS) and Platform as a Service (PaaS) in relation to cloud infrastructure delivered by DSB's third-party cloud service provider enabling DSB e.g. to deploy and run arbitrary software, such as operating systems and applications, and deploy applications onto DSB's cloud environment. All further described in the tender documents.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 67 000 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 84
This contract is subject to renewal: yes
Description of renewals:

The contract is for a period of 4 years from the transition end date with an option for DSB to extend with additional periods of minimum 12-month up to 36 months in total. However, DSB may further extend this Agreement for one or more subsequent periods not exceeding 24 months in aggregate, provided that such extension is required due to extraordinary circumstances.

II.2.9)Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 3
Objective criteria for choosing the limited number of candidates:

The limitation of candidates invited to tender will take place after an evaluation of which candidates have documented the most relevant references of deliveries, see Section III.1.3), of the transition and services covered by the contract, which is listed in Section II.2.4). The evaluation of the most relevant deliveries will be made on the basis of the extent to which the references document experience with delivery of transition and services, see the description in Sections II.1.4) and II.2.4), comparable in terms of scope (including quantities) and comparable in terms of customers to which the services where delivered. The greater the degree of comparability in the references, the more relevant the candidate will be evaluated. Experience with cross functional services, data Centre Services and SAP Services are considered equally important. Experience with transition and transformation, network and software-defined network services and cloud operations services are preferred to experiences with cross functional services, data Centre Services and SAP Services. The assessment of which candidates have documented the most relevant references will be based on an overall assessment of whether all the references together document a high degree of relevant experience, see above.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

In Section I.3: DSB has restricted the free, direct and full access to a limited part of the tender material due to confidential nature of information. This material is available subject to signed NDA’s as specified in tender conditions. In Section II.2.6: the amount is an estimate of the expected contract price for the entire duration of the contract.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
List and brief description of selection criteria:

The candidate must submit a completed version of the European Single Procurement Document (ESPD), including Part IV, Section B, with the following information:

— the total annual turnover in the last 3 financial years available,

— the EBIT margin (EBIT/turnover * 100) in the last 3 financial years available,

— the solvency ratio (equity to total assets ratio) in the last 3 financial years available.

The ESPD serves as provisional documentation that the candidate fulfills the minimum suitability requirements in respect of economic and financial capacity.

DSB intends to ask the candidates to provide documentation for their fulfillment of the minimum requirements concerning financial and economic standing after pre-qualification.

Upon DSB's request, the candidate must submit the following documentation of economic and financial capacity (1-3):

1) Total annual turnover. A statement regarding the candidates’ overall turnover in the last 3 financial years available, depending on the date when the undertaking was set up or started trading, if the information on these turnovers is available. For groups of candidates (e.g. a consortium), the information must be submitted for each participating operator in the group. Where a candidate relies on the economic and financial capacity of other entities (e.g. a parent company, a sister company or a subcontractor), information for such other entities must also be provided;

2) EBIT margin. A statement regarding the candidates’ average EBIT margin (calculated by dividing EBIT with turnover (EBIT/turnover*100)) in the last 3 financial years available, depending on the date when the candidate was set up or started trading, if the information on these turnovers and the figures for EBIT are available. For groups of candidates (e.g. a consortium), the information must be submitted for each participating candidate in the group. Where a candidate relies on the economic and financial capacity of other entities (e.g. a parent company, a sister company or a subcontractor), information for such other entities must also be provided;

3) Solvency ratio. A statement regarding the candidates’ average solvency ratio (calculated as (equity/total as-sets*100) in the last 3 financial years available, depending on the date when the candidate was set up or started trading, if the figures for equity and assets are available. For groups of candidates (e.g. a consortium), the information must be submitted for each participating candidate in the group. Where a candidate relies on the economic and financial capacity of other entities (e.g. a parent company, a sister company or a subcontractor), information for such other entities must also be provided.

Minimum level(s) of standards possibly required:

The candidate must meet the following minimum requirements at the time of pre-qualification as an average of the last 3 financial years prior to the deadline for submission of application for pre-qualification:

1) A total annual turnover of at least 30 000 000 EUR;

2) An EBIT margin of at least 5 % - calculated by dividing EBIT with turnover (EBIT/turnover*100);

3) A solvency ratio of at least 20 % – calculated by dividing equity with total assets (equity/total assets*100).

If the candidate is the parent company of a group of companies (i.e. the same legal group) the turnover, EBIT margin and solvency ratio may be based on the financial figures of the consolidated financial statement of the group of companies. ‘The same legal group’ shall be defined as entities covered by directive 2013/34/EU (directive on the annual financial statements, consolidated financial statements and related reports of certain types of undertakings) art. 22(1).

If the candidate is an intermediate parent company (i.e. the parent company of a ‘sub group’ of companies) or the candidate is relying on the economic and financial capacity of such an intermediate parent company, the turnover, EBIT margin and solvency ratio may be based on the financial figures of the consolidated financial statement of the ‘sub group’ of companies.

If the candidate is relying on the capacity of one or more other entities the turnover, EBIT margin and solvency ratio will be calculated on the basis of the combined financial figures of the candidate and the supporting entities. This means, e.g. in relation to solvency ratio, that the calculation will be based on the combined total equity of the candidate and the supporting entities calculated as an average of the last 3 financial years and the combined total assets of the candidate and the supporting entities calculated as an average of the last 3 financial years (solvency ratio = average combined total equity/average combined total assets * 100).

If the candidate and the supporting entity/entities have consolidated financial statements, the calculations of the turnover, EBIT margin and solvency ratio will be based on such consolidated financial statements; in this case, the candidate and supporting entities should provide the information necessary in the ESPD to allow for correct calculations.

If the candidate is a group of economic operators (e.g. a consortium), the turnover, EBIT margin and solvency ratio will be calculated in the same manner as candidates with one or more supporting entities, i.e. on the basis of the combined financial figures of the participating economic operators.

If any of the participating economic operators (in the consortium) have consolidated financial statements, the calculations concerning these economic operators will be made based on such consolidated financial statements; in this case, the economic operators in question should provide the information necessary in the ESPD to allow for correct calculations.

DSB intends to ask the candidates to provide documentation for their fulfillment of the minimum requirements concerning financial and economic standing after pre-qualification. The documentation on fulfillment of the minimum requirements concerning financial and economic standing after pre-qualification shall consist of audited financial statements or excerpts thereof for the 3 latest financial years, depending on the date on which the candidate's undertaking was set up or the candidate started trading, where publication of financial statements is required under the law of the country in which the candidate is established, or any other form of documentation which DSB deems appropriate, where the candidate is unable to present audited financial statements for a valid reason. By ‘financial year’ is meant either a calendar year (1 January — 31 December) or a season (e.g. 1 July — 30 June).

III.1.3)Technical and professional ability
List and brief description of selection criteria:

The candidate must submit a completed version of the European Single Procurement Document (ESPD), including Part IV, Section C, with the following information:

1) A list of the 3 most significant comparable transition and services, see Section II.2.4), that the candidate has carried out in the last 3 years before the expiry of the application deadline.

Only references relating to services carried out at the time of application will be given importance in the evaluation of which candidates have documented the most relevant deliveries, see Section II.2.9). Hence, in the event of an ongoing task, only the part of the services already having been performed at the time of application will be included in the evaluation of the reference.

Each reference is requested to include a brief description of the transition and services performed. The delivery description should include a clear description of the transition and services set out in Sections II.1.4) and II.2.4) to which the delivered transition and services related and the candidate's role(s) and setup in the performance of the delivery, including use of sub-suppliers to provide the full transition and services. The reference is furthermore requested to include start and end date of engagement and name of the customer. If the reference is ongoing, DSB would like a description of status.

Besides a brief description of the transition and services performed, each reference is requested to include a brief description of the type and size of the customer, the products and services that the customer provides, quantities delivered and name of the country(*ies) in which the services to the customer were delivered.

No more than 3 references may be stated, irrespective of whether the candidate is a single supplier, whether the candidate relies on the technical capacity of other entities, or whether the candidate is a group of operators (e.g. a consortium). If more than 3 references are stated, only the first 3 references will be taken into account. Any additional references will be disregarded. If it is not possible to decide which references are the first 3 references, the references will be selected by drawing lots.

The above information in the ESPD serves as provisional documentation for the candidate's/tenderer's compliance with the selection criterion, see Section II.2.9).

No additional documentation for references will be required from the candidate. However, DSB reserves the right to contact the candidate or the customer stated in the reference for confirmation of the information stated in the reference, including the dates of the reference indicated.

2) The candidate must confirm that the candidate has an information security management system compliant to the requirements in ISO-27001 or equivalent by answering Part IV, Section D, of the ESPD. The candidate must confirm that the candidate has a Quality Management System compliant to the requirements in ISO 9001:2015 or equivalent by answering Part IV, Section D, of the ESPD.

DSB intends to ask the candidates to provide documentation for their fulfillment of the above minimum requirements after pre-qualification.

The documentation on fulfillment of the minimum requirements concerning Information Management System (ISO- 27001 or equivalent) and Quality Management System (ISO 9001:2015 or equivalent) after pre-qualification shall consist of certificates from independent bodies or other appropriate documentation.

Minimum level(s) of standards possibly required:

The candidate must be compliant to the requirements in ISO-27001 or equivalent.

The candidate must be compliant to the requirements in ISO 9001:2015 or equivalent.

III.1.4)Objective rules and criteria for participation
III.1.5)Information about reserved contracts
III.1.6)Deposits and guarantees required:
III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Financing conditions and payment arrangements is stated in the procurement documents.

Reference is furthermore made to the electronic invoicing required and the option of ordering electronically pursuant to (Consolidated) Act No 798 of 28.6.2007 about payment to public authorities, etc., as amended. The consolidated act is available (in Danish) at www.retsinformation.dk.

III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

No specific legal form is required. If the contract is awarded to a group of economic operators (e.g. a consortium), each participant of the group must assume joint and several liability and appoint a joint representative.

III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

The contract has to the relevant extent incorporated the corporate social responsibility considerations laid down in the conventions on the basis of which the principles of the UN Global Compact are worded and as laid down in the OECD Guidelines for Multinational Enterprises. The contract furthermore lays down requirements pursuant to ILO Convention No 94 on labour clauses in public contracts and Circular No 9471 of 30.6.2014.

The contract lays down requirements on compliance with the law on processing of personal data.

Please see the tender conditions regarding requirement categorization of requirements in the contract documents. All requirements that are not minimum requirements may in principle be negotiated and may be changed/withdrawn. Thus, all potential candidates who can comply with the minimum requirements are encouraged to apply to participate.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Negotiated procedure with prior call for competition
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 25/06/2019
Local time: 08:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date: 01/07/2019
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:

Section II.2.9: each candidate may only submit one application for pre-qualification. Participation in the tendering procedure may only take place by electronic means via the electronic tendering system used by DSB, see the address in Section I.3). For access to the procurement documents, the candidate must be registered or register as a user. Questions regarding pre-qualification should be submitted as early as possible and preferable within 4:00 p.m., 14.62019. The candidate must as its application to participate submit an ESPD as preliminary documentation of the circumstances set out in Section 148(1), paras (1)-(3) of the Danish Public Procurement Act, cf. s.11 of Ministerial Order on procurement by entities operating in the water, energy, transport and postal services sectors (hereafter: ‘Ministerial Order’). The ESPD is to be completed directly in the electronic tendering system. The candidate shall in Part II, Section A, of the ESPD reply to if the candidate is participating in the procurement procedure with others (e.g. a consortium). For groups of operators (e.g. a consortium), a separate ESPD must be submitted for each participating economic operator. In addition, a signed consortium declaration shall be submitted as part of the application, declaring that each operator in the consortium is jointly and severally liable, directly and unconditionally, to DSB for any obligation in relation to the consortium‘s tender. The candidate is encouraged to use the template for consortium declaration, as uploaded in EU-supply. The candidate shall in Part II, Section C, in the ESPD reply to if the candidate relies on the capacity of other entities. If the candidate relies on the capacity of other entities, an ESPD must be submitted for each of the entities on which the candidate relies. In addition, a support declaration from each supporting entity shall be submitted as part of the application, declaring that capacities will be made available to the candidate. Where the candidate relies on the capacities of other entities with regard to criteria relating to economic and financial standing the supporting entity/entities shall undertake joint and several liability to DSB for any obligation in the declaration in relation to the tender. The candidate is encouraged to use the template for support declaration, uploaded in EU-supply. The candidate will be excluded from participation if the candidate is subject to the compulsory grounds for exclusion set out in ss.135 and 136 of the Danish Public Procurement Act, cf. s.10, para. (1) of the ministerial order unless the candidate has submitted sufficient documentation for its reliability in accordance with s.138 of the Danish Public Procurement Act, cf. s.10(1), para. (2) of the Ministerial Order. Please also notice that the candidate must state in the ESPD Part IV, Section C whether the candidate intends possibly to assign a subcontract to a third party and if this third party is known at the time of the application for pre-qualification. DSB intends to ask the applicants to provide documentation for their fulfillment of Section 148(1), paras (1)-(3) of the Danish Public Procurement Act, cf. s.11 of the Ministerial Order after pre-qualification. The type of documentation depends of the documentation issued in the relevant country. The procurement is conducted subject to the achievement of the necessary funding basis.

VI.4)Procedures for review
VI.4.1)Review body
The Danish Complaints Board for Public Procurement
Toldboden 2
Viborg
8800
Denmark
Telephone: +45 72405708
E-mail: klfu@naevneneshus.dk

Internet address: https://erhvervsstyrelsen.dk/klagevejledning-0

VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Pursuant to the Danish Act on the Complaints Board for Public Procurement, etc. (lov om Klagenævnet for Udbud m.v.) (the Act is available (in Danish) at www.retsinformation.dk), the following deadlines apply to the lodging of complaints:

Complaints for not having been selected must be submitted to the Danish Complaints Board for Public Procurement before the expiry of 20 calendar days, see Section 7(1) of the Act, from the day after submission of notification to the candidates concerned of the identity of the successful tenderer if the notification is accompanied by an explanation of the grounds for the decision in accordance with Section 2(1), para. (1) of the Act.

In other situations, complaints of award procedures, see Section 7(2) of the Act, must be lodged with the Danish Complaints Board for Public Procurement before the expiry of:

1) 45 calendar days after the contracting entity has published a notice in the Official Journal of the European Union that the contracting entity has entered into a contract. The deadline is calculated from the day after the day when the notice was published;

2) 30 calendar days calculated from the day after the day when the contracting entity has notified the tenderers concerned that a contract based on a Framework Agreement with reopening of competition or a dynamic purchasing system has been entered into if the notification includes an explanation of the relevant grounds for the decision;

3) 6 months after the contracting entity has entered into a framework agreement calculated from the day after the day when the contracting entity has notified the affected candidates and tenderers, see Section 2(2) of the Act.

Not later than at the time of lodging a complaint with the Danish Complaints Board for Public Procurement, the complainant must notify the contracting entity in writing that a complaint has been lodged with the Danish Complaints Board for Public Procurement and whether the appeal was lodged during the stand-still period, see Section 6(4) of the Act. In cases where the complaint was not lodged within the standstill period, the complainant must furthermore indicate whether a suspensory effect of the complaint has been requested, see clause 12(1) of the Act.

The e-mail address of the Complaints Board for Public Procurement is set out in Section VI.4.1).

The complaints board’s own complaints procedure is available at www. erhvervsstyrelsen.dk

VI.4.4)Service from which information about the review procedure may be obtained
The Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
Valby
2500
Denmark
Telephone: +45 41715000
E-mail: kfst@kfst.dk

Internet address: http://www.kfst.dk

VI.5)Date of dispatch of this notice:
24/05/2019