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das Vereinigte Königreich-London: IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung
Abschnitt I: Öffentlicher Auftraggeber
Abschnitt II: Gegenstand
Digital Capability Framework Agreement
Post Office Ltd (POL) is running this procurement process to establish a panel of digital specialists to support, as may be required, the digital teams in delivering the highest standard of service and digital support to the business.
POL is not inviting submissions for lot 5. Lot 5 will be awarded to suppliers who have tendered for and achieved a sufficiently high enough score across lots 1 to 4. Details of the process are set out in the procurement documents.
Experience Design (Insight, Research, UX, UI, Design)
Experience design (Insight, Research, UX, UI, Design).
Understanding customer needs, generating actionable insight and using design thinking methods to create new solutions that are on par with or exceed best practice. This includes brochure ware design as well as sales funnels and formative and summative research.
Initial term of 2 years with two renewals of 1 year each. Renewals are options and at POLs sole discretion.
As set out in the procurement documents.
Product Management and Ownership
Product management and ownership — generating and gathering requirements for product changes or new product features and campaigns. Running Scrum development teams including planning, creating and grooming backlogs.
Initial term of 2 years with two renewals of 1 year each. Renewals are options and at POL’s sole discretion.
Development, Test and Delivery
Development, test and delivery — development expertise to deliver new solutions, applications, integrations, web pages and features. Providing full stack application management through the product lifecycle, including app and infrastructure support.
Measurement and Optimisation
Measurement and optimisation — continuous improvement of customer journeys, understanding customer behaviour, conversion rate optimisation, search engine optimisation and implementation of analytics tagging across systems and platforms to understand and meet data goals.
Cover-all Digital Capability Services
Lot 5 is an amalgamation of lots 1 through to 4 and the services to be delivered under lot 5 are those described under each of lots 1 to 4. Further details are set out in the additional information.
Please note, the number of envisaged candidates is 0, the form does not allow us to put this as an entry. Not applicable. All decisions relating to lot 5 will be made at contract award stage. Please see the procurement documents for further information.
Abschnitt III: Rechtliche, wirtschaftliche, finanzielle und technische Angaben
Abschnitt IV: Verfahren
Abschnitt VI: Weitere Angaben
Each lot will be treated as a separate contract award procedure. Lot 5 of this procurement process is a combined lot of the services to be supplied under each of lots 1 to 4. POL is not inviting either SQ responses or tenders for lot 5. At contract award stage POL will undertake a process whereby it will identify those suppliers who have tendered for all four lots and determine a cross-lot score which it will use to rank suppliers. The five highest cross-lot ranking supplies will be invited to join the framework on lot 5. This will be instead of appointment of the other lots. POL reserves the right to reduce the scope of lot 5 so that it covers 3 of the four lots, if this is appropriate. Details of the process and the rationale for it is set out in the procurement documents.
Requests to participate will be accepted from groupings of economic operators (consortia). In the event of a successful consortium bid, the contracting authority may specify that the consortium member takes a particular legal form and/or require that a single consortium member takes primary liability or that each member undertakes joint and several liability irrespective of the legal form adopted. Where a subsidiary company is used, the ultimate parent company may be required to provide a guarantee in respect of the performance of the contract by the subsidiary before acceptance.
The authority reserves the right not to award any or part of this contract, postpone or terminate the procurement process (or part of it).
The authority is not liable for any costs (including third party costs, fees or expenses) incurred by those expressing an interest in or bidding for this contract opportunity and no implied contract is created.
Tenders and all supporting documentation for the contracts must be priced in sterling and written in English. Any agreements entered into will be governed by English law and subject to the exclusive jurisdiction of the English courts.