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Services - 261853-2017

07/07/2017    S128

United Kingdom-Croydon: Travel services

2017/S 128-261853

Contract award notice

Results of the procurement procedure


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Home Office
Postal address: 14th Floor, Long Corridor, Lunar House, 40 Wellesley Road
Town: Croydon
Postal code: CR9 2BY
Country: United Kingdom
Contact person: Escorting Procurement Project Team
E-mail: travelservicesprocurement@homeoffice.gsi.gov.uk
Internet address(es):
Main address: http://www.gov.uk/government/organisations/home-office
I.4)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)Main activity
Public order and safety

Section II: Object

II.1)Scope of the procurement

Provision of Travel Services for Immigration Purposes.

Reference number: HO/15/02
II.1.2)Main CPV code
63515000 Travel services
II.1.3)Type of contract
II.1.4)Short description:

The provision of a number of travel services which include, but are not limited to, booking of scheduled and chartered flights and hotels, for immigration purposes.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 5 690 193.00 GBP
II.2.3)Place of performance
II.2.4)Description of the procurement:

The Home Office is responsible, under the Immigration Act 1971 and the Immigration and Asylum Act 1999, for detaining and/or enforcing the removal of certain persons (returnees) from the UK.

Returnees (and when required security escort staff) are transported either by scheduled flights with commercial carriers or via chartered aircraft.

The core objective of the Travel Service is to manage the transport arrangements for those individuals being removed from the UK. There may also be a requirement to manage travel arrangements for other immigration/government purposes as required by the Authority e.g. for Prisoner Transfers overseas.

The Home Office was seeking commercial partner(s) for the provision of a range of travel booking services.

These services include (but are not limited to):

— Provision of a comprehensive travel service that complies with requirements and restrictions imposed in relation to the transportation of immigration passengers by carriers for scheduled flights;

— Provision of tickets for Service Users, taking into account restrictions imposed by individual airlines;

— Following detailed and specific individual airline procedures for obtaining refunds;

— Managing relationships with the carriers to maximise cost-effective opportunities;

— Provision of a complete Charter service as necessary;

— Providing hotel bookings as necessary.

The contract value of 5 690 193 GBP, as provided at Section II.1.7), is a whole life cost at today's price for the full contract period of 7 years (5 years initial period and 2 years extension). This value does not include pass through costs, which are estimated to be in the region of 200 000 000 GBP and are associated with purchase costs for tickets, chartering aircraft(s) and hotel bookings.

II.2.5)Award criteria
Quality criterion - Name: Qualitative tender components / Weighting: 55
Cost criterion - Name: Whole life contract price / Weighting: 45
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1.1)Type of procedure
Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2016/S 054-089911
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: HO/15/02

Provision of Travel Services for Immigration Purposes.

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
V.2.2)Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Carlson Wagonlit UK Ltd
National registration number: 2928209
Postal address: Maple House, High Street, Potters Bar, Hertfordshire
Town: Potters Bar
Postal code: EN6 5RF
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 9 000 000.00 GBP
Total value of the contract/lot: 5 690 193.00 GBP
V.2.5)Information about subcontracting
The contract is likely to be subcontracted
Short description of the part of the contract to be subcontracted:

Management and provision of aircraft(s) charter services has been sub-contracted to Air Partner Plc.

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: No Review Body
Town: Not Applicable
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
Official name: No Review Body
Town: Not Applicable
Country: United Kingdom
VI.5)Date of dispatch of this notice: