Services - 263465-2020

05/06/2020    S108

United Kingdom-Oxford: IT services: consulting, software development, Internet and support

2020/S 108-263465

Contract award notice

Results of the procurement procedure


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: UKROEd Ltd
Postal address: C/o Critchleys LLP, Beaver House, 23-38 Hythe Bridge Street
Town: Oxford
Postal code: OX1 2ET
Country: United Kingdom
Telephone: +44 7730926887
Internet address(es):
Main address:
Address of the buyer profile:
I.4)Type of the contracting authority
Body governed by public law
I.5)Main activity
Other activity: National Driver Offender Retraining

Section II: Object

II.1)Scope of the procurement

Managed Services Agreement for UKROEd DORS+ System

II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
II.1.4)Short description:

UKROEd is a private not-for-profit company, which conducts the management and administration of the NDORS Scheme (National Driver Offender Retraining Scheme) on behalf of the Road Safety Trust.

At the core of the NDORS scheme is a bespoke integration and data hub that brings together Police Forces, training providers and members of the general public who need to access driver training. It also provides access for UKROEd administrators and contracted training assessors.

The current managed services agreement for this solution expires in September 2020 and UKROEd now intends, through this procurement process, to find an appropriate partner to provide the service beyond that date.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 25 000 000.00 GBP
II.2.2)Additional CPV code(s)
48000000 Software package and information systems
48100000 Industry specific software package
48219300 Administration software package
48445000 Customer Relation Management software package
48611000 Database software package
48220000 Internet and intranet software package
48627000 Real-time operating system software package
II.2.3)Place of performance
II.2.4)Description of the procurement:

DORS+ is a bespoke software development which acts as a data and integration hub between the police, training providers and the general public. It also supports the management and administration of the NDORS scheme and the accreditation and assessment of training providers.

DORS+ consists of four web-based portals which support the following high level use cases:

— police forces are able to register and administer offenders for whom behavioural change education is appropriate;

— training providers are able to list course availability and manage attendance;

— the general public are able to search for and arrange appropriate training in response to an offer from the police;

— UKROEd and its contracted assessors are able to administer the scheme and the accreditation of training suppliers.

As well as the web based portal there are APIs to allow programmatic access to key DORS+ functions. The DORS+ application is written in Angular and C# using the .Net WebAPI framework.

UKROEd are looking for a partner who can provide a managed service for the DORS+ software application, ensuring that it continues to reliably support up to 2 million people who access its services annually. The chosen service provider will act as the prime contractor for maintenance and support as well as ongoing development and enhancement of the platform and the secure, UK domiciled, hosting of all data and technology assets.

As detailed in full in the procurement documents, UKROEd has certain mandatory requirements which must be met. These include, but are not limited to, the following:

— BS EN ISO 9001:2015,

— BS EN ISO/IEC 27001:2017,

— UK Only Data Hosting,

— NPPV Vetting or similar.

Further, UKROEd has specified a minimum level of economic standing of GBP 2.5 million. Bidders will need to demonstrate said level of turnover in order for their bid to be considered.

II.2.5)Award criteria
Quality criterion - Name: Quality / Weighting: 70
Cost criterion - Name: Price / Weighting: 30
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2019/S 173-422222
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
V.2.2)Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Civica UK Limited, Digital Division
Postal address: Eveleigh House, Grove Street
Town: Bath
Postal code: BA1 5LR
Country: United Kingdom
Telephone: +44 7572384825
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 25 000 000.00 GBP
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:

(MT Ref:219857)

VI.4)Procedures for review
VI.4.1)Review body
Official name: Public Procurement Review Service
Postal address: Cabinet Office
Town: London
Country: United Kingdom
VI.5)Date of dispatch of this notice: