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Services - 268670-2020

10/06/2020    S111

Netherlands-The Hague: Learning and Development Services and Certifications in Information Technology and Related Fields

2020/S 111-268670

Contract notice


Legal Basis:
Regulation (EU, Euratom) No 2018/1046

Section I: Contracting authority

I.1)Name and addresses
Official name: Europol
Postal address: Eisenhowerlaan 73
Town: The Hague
NUTS code: NL332 Agglomeratie ’s-Gravenhage
Postal code: 2517 KK
Country: Netherlands
Internet address(es):
Main address:
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
Public order and safety

Section II: Object

II.1)Scope of the procurement

Learning and Development Services and Certifications in Information Technology and Related Fields

Reference number: 2011/C23/D
II.1.2)Main CPV code
80500000 Training services
II.1.3)Type of contract
II.1.4)Short description:

This procurement procedure aims at awarding a single framework contract for the provision of learning and development services and certifications in information technology and related fields.

II.1.5)Estimated total value
Value excluding VAT: 1 600 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
80510000 Specialist training services
80531200 Technical training services
80533000 Computer-user familiarisation and training services
80533100 Computer training services
80420000 E-learning services
II.2.3)Place of performance
NUTS code: NL332 Agglomeratie ’s-Gravenhage
Main site or place of performance:

Mainly contractor's premises or Europol's Premises in The Hague, The Netherlands.

II.2.4)Description of the procurement:

The framework contract covers:

Provision of off-the-shelf training courses and certifications listed in the contractor’s training catalogue.

Provision of customised training courses (with, or without certification) adapted to Europol’s needs (adaptation of off-the-shelf training courses listed in the contractor’s training catalogue).

Provision of tailor-made training courses developed specifically to Europol (design and development of training courses).

Provision of training courses, certifications and other services from Third Party vendors (services neither offered, nor included in the contractor’s catalogue but provided via an acquisition channel mechanism).

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 1 600 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

2 possible automatic renewals of 12 months each.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: yes
Description of options:

See internet address provided in section I.3).

II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

As stated in the procurement documents.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 13/07/2020
Local time: 16:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 15/07/2020
Local time: 14:00

Europol Headquarters, Eisenhowerlaan 73, 2517 KK The Hague, The Netherlands, or Europol Satellite Building, Jan Willem Frisolaan 13, 2517 JS The Hague, The Netherlands

In light of the Covid-19 situation, Europol may decide to:

(i) postpone the opening session (taking into account the validity of the offers); and/or

(ii) organise an opening session via video conference.

Information about authorised persons and opening procedure:

Maximum 1 representative per tenderer. For security reasons, tenderers must register within the given deadline (please see the invitation to tender and tender specifications) to be allowed to attend the opening session.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: yes
VI.3)Additional information:

Within 3 years following the signature of the framework contract resulting from the current call for tenders, Europol may use the negotiated procedure under point 11.1.e of Annex 1 to FR to procure new services from the contractor up to a maximum of 50 % of the initial framework contract ceiling. These services will consist in the repetition of similar services entrusted to the contractor and will be awarded under the following conditions: if Europol’s need for learning and development services will increase in comparison with the estimation made before the start of the procurement procedure.

The increase may not exceed 50 % of the initial estimated value of the framework contract.

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: L-2925
Country: Luxembourg
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address:
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Within 2 months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge. A complaint to the European Ombudsman does not have as an effect either to suspend this period or to open a new period for lodging appeals.

VI.4.4)Service from which information about the review procedure may be obtained
Official name: Europol
Postal address: Eisenhowerlaan 73
Town: The Hague
Postal code: 251 7KK
Country: Netherlands
Telephone: +31 703025000
Internet address:
VI.5)Date of dispatch of this notice: