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Tjenesteydelser - 269874-2018

23/06/2018    S119    Agencies - Services - Contract notice - Open procedure 

Denmark-Copenhagen: Provision of strategic communication services for the European Environment Agency

2018/S 119-269874

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Environment Agency
Postal address: Kongens Nytorv 6
Town: Copenhagen K
NUTS code: DK011
Postal code: 1050
Country: Denmark
Contact person: Corina Samson
E-mail: procurement@eea.europa.eu
Fax: +45 33367199

Internet address(es):

Main address: http://www.eea.europa.eu

Address of the buyer profile: https://www.eea.europa.eu/about-us/tenders

I.2)Information about joint procurement
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3742
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3742
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity

Section II: Object

II.1)Scope of the procurement

Provision of strategic communication services for the European Environment Agency

Reference number: EEA/COM/18/003
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:

The EEA seeks to establish a framework service contract with a service provider that will provide support to the EEA in the area of strategic communications, with a view to reaching the objectives formulated in the Communication framework.

II.1.5)Estimated total value
Value excluding VAT: 600 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: 00
NUTS code: DK011
Main site or place of performance:

Services will be performed primarily at the contractor’s premises (extramural services) and if needed, services may alternatively be performed at the EEA premises in Copenhagen (intra-mural services).

II.2.4)Description of the procurement:

The future contractor will be expected to provide support in the areas below:

— planning: on the basis of the objectives formulated in the PD, annual management and work plans, the communication framework as well as those arising from the rolling policy agenda, analyse and provide advice on the planning of the EEA’s communication activities, including selection and prioritisation of communication opportunities, facilitation of planning workshops and training in communication planning approaches,

— storytelling and messaging: on the basis of activities and outputs planned, in preparation or already available, analyse and provide advice on storytelling, message development and usage of such content,

— stakeholder engagement: advice on stakeholder engagement activities; identify and prepare profiles of different existing and potential stakeholders and target audiences; advice on how to best match their information needs and preferences,

— products and activities: evaluate and provide advice on development and use of content for existing and potential communication channels, products and activities, with a focus on new and emerging tools,

— pre-testing: identify the most effective tools / methods that the EEA could use to pre-test communication products and activities. Carry out such pre-testing on samples of relevant audiences,

— evaluation: identify effective tools for evaluating the impact and success of communication activities once a project or campaign has been carried out, as well as carrying out such evaluation exercises,

— analysis: where relevant, provide analysis and assessments on communication science, covering a broad range of topics from communication theory, including approaches, behavioural elements, policy and implementation,

— network management: analyse how the EEA may improve its communication impact through Eionet and other existing EEA networks and how it might link in with new networks, as well as providing assistance with such networking through for instance seminars and workshops, information-sharing tools, participatory activities, etc.,

— internal communication: analyse in-house communication routines, tools and organisational setup and provide advice on possible improvements; help the Agency develop and implement a strategic approach to internal communication.

It has to be noted that the list above is non-exhaustive and that the future contractor may be asked by the EEA to provide support in other areas falling within the scope of strategic communications activities.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 600 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The successful tenderer will be awarded a framework service contract for an initial period of 12 months, starting from the date of signature, with the possibility of maximum 3 (three) renewals for a period of 12 (twelve) months each.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

As specified in Sections of the tender specifications.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 06/08/2018
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 08/08/2018
Local time: 10:00

EEA's premises at Kongens Nytorv 6, 1050 Copenhagen K, Denmark.

Information about authorised persons and opening procedure:

Representatives of tenderers (1 per tenderer) are allowed to participate in the opening session. They are requested to inform EEA's procurement services in advance and at the latest by 7.8.2018 by email at procurement@eea.europa.eu

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:

Tenderers can download the procurement documents and any additional information from the e-tendering website: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3742

This website will be updated regularly and it is the tenderer's responsibility to check for updates and modifications during the tendering period.

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 4303-1
Fax: +352 4303-2100

Internet address: http://curia.europa.eu

VI.4.2)Body responsible for mediation procedures
Official name: European Ombudsman
Postal address: 1 avenue du Président Robert Schuman
Town: Strasbourg
Postal code: 67001
Country: France
E-mail: eo@ombudsman.europa.eu
Telephone: +33 388172313
Fax: +33 388179062

Internet address: http://www.ombudsman.europa.eu

VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Within 2 months of the notification to the plaintiff (date of receipt), or, in the absence thereof, of the day on which the person concerned had knowledge of the relevant information, an appeal may be lodged with the General Court. A complaint to the European Ombudsman has no impact on the above deadline for lodging an appeal.

VI.4.4)Service from which information about the review procedure may be obtained
Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 4303-1
Fax: +352 4303-2100

Internet address: http://curia.europa.eu

VI.5)Date of dispatch of this notice: