Services - 271343-2017

14/07/2017    S133

Luxembourg-Luxembourg: Framework of best practices to tackle child sexual abuse online — SMART 2017/0066

2017/S 133-271343

Contract notice

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Commission, Directorate-General for Communications Networks, Content and Technology, Directorate G: Data, G.3 — Learning, Multilingualism and Accessibility
Town: Luxembourg
NUTS code: LU000 Luxembourg (Grand-Duché)
Country: Luxembourg
Contact person: Mr Marco Marsella
E-mail: CNECT-R2-EOI@ec.europa.eu
Internet address(es):
Main address: http://ec.europa.eu/dgs/connect/index_en.htm
Address of the buyer profile: https://ec.europa.eu/digital-agenda/en/newsroom/call-for-tenders
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=2415
Additional information can be obtained from another address:
Official name: European Commission, Directorate-General for Communications Networks, Content and Technology, Directorate R: Resources and Support, Unit R2 — Budget and Finance
Postal address: BU 25, 04/054
Town: Brussels
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Postal code: 1049
Country: Belgium
Contact person: Ms Iorbanka Cuiza Perez
E-mail: CNECT-R2-EOI@ec.europa.eu
Internet address(es):
Main address: http://ec.europa.eu/dgs/connect/index_en.htm
Address of the buyer profile: https://ec.europa.eu/digital-agenda/en/newsroom/call-for-tenders
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Framework of best practices to tackle child sexual abuse online — SMART 2017/0066.

Reference number: SMART 2017/0066.
II.1.2)Main CPV code
73210000 Research consultancy services
II.1.3)Type of contract
Services
II.1.4)Short description:

Analysis of the legal environments in which Internet hotlines processing reports on child sexual abuse content online operate. The outcomes of the study will feed into concrete recommendations on how hotlines and the network of hotlines can improve their capacity and capability and enlarge their portfolio to contribute to the effective removal of child sexual abuse material (CSAM). Qualitative research will cover all EU Member States, identifying the challenges and obstacles faced by the hotlines tackling child sexual abuse content. The research will include a comprehensive and thorough analysis of the specific situation in each Member State.

II.1.5)Estimated total value
Value excluding VAT: 1 000 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.2)Additional CPV code(s)
79419000 Evaluation consultancy services
II.2.3)Place of performance
NUTS code: LU000 Luxembourg (Grand-Duché)
II.2.4)Description of the procurement:

Analysis of the legal environments in which Internet hotlines processing reports on child sexual abuse content online operate. The outcomes of the study will feed into concrete recommendations on how hotlines and the network of hotlines can improve their capacity and capability and enlarge their portfolio to contribute to the effective removal of child sexual abuse material (CSAM). Qualitative research will cover all EU Member States, identifying the challenges and obstacles faced by the hotlines tackling child sexual abuse content. The research will include a comprehensive and thorough analysis of the specific situation in each Member State and include the following:

— a description of how and on which legal basis the hotlines work with various stakeholders such as law enforcement, ministries and hosting Internet service providers,

— an assessment of the efficiency of the procedures put in place for cooperating with stakeholders and for removing and monitoring the content assessed as child sexual abuse content, at national level, on EU- and global cross-border level,

— an assessment of the appropriateness of the technical infrastructure, including security measures,

— an assessment of performance indicators,

— an assessment of data management by the hotlines,

— an assessment of the visibility of the hotlines.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 1 000 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: Pilot project — framework of best practices to tackle online child sexual abuse.
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

See Internet address provided in Section I.3.

III.1.2)Economic and financial standing
List and brief description of selection criteria:

Selection criteria as stated in the procurement documents.

III.1.3)Technical and professional ability
List and brief description of selection criteria:

Selection criteria as stated in the procurement documents.

III.2)Conditions related to the contract
III.2.2)Contract performance conditions:

See Internet address provided in Section I.3.

III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 062-115368
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 25/09/2017
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English, Bulgarian, Danish, German, Greek, Estonian, Finnish, French, Croatian, Hungarian, Italian, Latvian, Lithuanian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Czech
IV.2.7)Conditions for opening of tenders
Date: 10/10/2017
Local time: 11:30
Place:

Room EUFO 00/280, 10, rue Robert Stumper, L-2557 Luxembourg, LUXEMBOURG.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address: http://curia.europa.eu
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

See Internet address provided in Section I.3.

VI.5)Date of dispatch of this notice:
04/07/2017