Denmark-Fredericia: IT services: consulting, software development, Internet and support
Contract notice – utilities
Section I: Contracting entity
Main address: www.orsted.com
Section II: Object
Tender for a Managed Service Provider (MSP) Framework Agreement
The object of the tender is to outsource the contracting entity’s IT infrastructure operations to an external service provider.
The tender includes the following services: transition, end user services, business application services (including SAP basis operations), platform services, compute services, storage and backup services, enterprise data center services, network services, security services, delivery services and project services related to the operational services included in the tender.
The service provider shall provide and operate the IT infrastructure needed to support the contracting entity’s administrative IT systems. Furthermore, the service provider shall deliver data center services and operations services regarding the Contracting Entity's operational technology systems needed to operate the power grid in greater Copenhagen. As the contracting entity’s operational technology systems are considered national critical infrastructure, a number of restrictions will apply to the data center facilities used to operate these systems.
The service provider must establish the necessary infrastructure and support the contracting entity’s effort to migrate its existing system portfolio to the new infrastructure.
The tender does not involve the transfer of personnel to the service provider.
Contracting entity has the option to extend the Framework Agreement with 3 x 12 months with 12 months each time.
If the number of applicants applying for pre-qualification exceeds 5, the contracting entity will perform the pre-qualification on the basis of an evaluation of the following criteria:
Section III: Legal, economic, financial and technical information
It is a minimum requirement that the applicant has the following:
— an equity of minimum 100 000 000 DKK in the last fiscal year; or
— a solvency ratio of minimum 20 % in the last fiscal year.
Selection criteria experience: applicants are encouraged to include the following information for each reference delivering MSP services:
— title of reference,
— scope of delivery,
— role and responsibility by the applicant in that delivery,
— description of customer (including number of employees, sector and locations - name may be anonymized),
— short description of the contract (including contract start and term, value, the different categories of MSP services provided).
If a MSP contract which has not yet been finalised is used as a reference, the reference will be assessed based on the services under the contract that have been provided so far, applicants should therefore list the services under the contract that have not yet been performed.
The evaluation of experience will be based on the information above.The contracting entity will in particular take the applicants' experience with the following elements into account when making an overall assessment of the relevance of the references submitted:
— IT operations, extensive server operation, storage capacity, networks, backup, databases, middleware and operating system,
— operation and maintenance of IT infrastructure with extensive security requirements,
— experience with operation of 3rd party cloud services,
— transition of IT/OT infrastructure operations and maintenance.
The number (3, 4 or 5) of references is not in itself decisive in the overall assessment as particular emphasis will be on the content of the references, and their relevance and comparability to the scope of the tendered contract.
Minimum requirement for technical experience: The applicant must provide a minimum of three (3) and a maximum of five (5) references delivering MSP services.
Applicant shall together with the pre-qualification application submit an eESPD filled out in accordance with the guidance provided in the pre-qualification notice and guideline to applicants regarding ESPD published as part of the tender material. Applicant shall provide an answer to each of the exclusion grounds listed in the eESPD.
If the applicant is a subsidiary, the contracting entity reserves the right to demand a parent company guarantee provided by a parent within the group.
Financing conditions and payment arrangements are set out in the main service agreement published as part if the tender material.
Section IV: Procedure
Section VI: Complementary information
Contracting entity expects to tender the Framework Agreement 12 to 18 months before the termination of the agreement.
The contracting entity reserves the right during negotiations to nominate a short list of tenderers for additional negotiations. The short list will be comprised of the tenderers whose tenders (BAFOs) at the time are considered the most economically advantageous pursuant to the award criteria.
With reference to ‘II.1.5) Estimated total value’ and ‘II.2.6) Estimated value’: The estimated total amount under the Framework Agreement is 480 000 000 DKK. The estimated total amount is among other things based on historical data and our expectations to the future. The estimated total amount is indicative, and the aggregated purchases made under the Framework Agreement may vary from the estimated total amount. Unforeseen circumstances might occur if for instance new projects, strategic changes or new needs arise, including structural changes such as future divestments which may impact the volumes under the Framework Agreement. Therefore, the contracting entity has decided to also include an envisaged total maximum amount. The envisaged total maximum amount under the Framework Agreement is 720 000 000 DKK.
As the MSP Framework Agreement relates to critical infrastructure the agreement contains requirements regarding staff security clearence and geografical location for provided services.
Applicants in a consortium will be jointly and severally liable to the contracting entity for the fulfilment of the contract.
Internet address: https://erhvervsstyrelsen.dk/klagenaevnet-for-udbud
Complaints about not having been pre-qualified must be filed with the Complainants Board for Public Procurement (Klagenævnet for Udbud) within 20 (twenty) calendar days from the day after the day when the contracting entity has notified the applicants in question about the result of the pre-qualification, provided that the notification contains a short statement of relevant reasoning behind the decision. The complainant must notify the contracting entity in writing of the filing at the latest when complaint is filed.
Internet address: http://www.kfst.dk/