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Services - 289909-2017

26/07/2017    S141

United Kingdom-London: Accommodation management services

2017/S 141-289909

Prior information notice

This notice is for prior information only


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: The Secretary of State for the Home Office Department
Postal address: 2 Marsham Street
Town: London
Postal code: SW1P 4DF
Country: United Kingdom
Contact person: AASC Procurement Team
Internet address(es):
Main address:
Address of the buyer profile:
Additional information can be obtained from the abovementioned address
I.4)Type of the contracting authority
Other type: The Home Office is the lead government department for immigration and passports, drugs policy,crime,fire,counter-terrorism and police.
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

Asylum Accommodation & Support Services Contract (AASC).

II.1.2)Main CPV code
98341100 Accommodation management services
II.1.3)Type of contract
II.1.4)Short description:

UK Visas and Immigration plan to procure the following services:

— Accommodation.

— Transport.

Welfare Service.

Local capacity to support asylum applicants, familiarity with community cohesion and proximity to local voluntary and social groups are some of the key considerations.

II.1.5)Estimated total value
Value excluding VAT: 600 000 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
55250000 Letting services of short-stay furnished accommodation
60112000 Public road transport services
60120000 Taxi services
60130000 Special-purpose road passenger-transport services
60140000 Non-scheduled passenger transport
85300000 Social work and related services
79900000 Miscellaneous business and business-related services
70330000 Property management services of real estate on a fee or contract basis
98334000 Wellness services
79993000 Building and facilities management services
85144000 Residential health facilities services
85312000 Social work services without accommodation
85320000 Social services
II.2.3)Place of performance
II.2.4)Description of the procurement:

Under the Immigration and Asylum Act 1999, UKVI has an obligation to provide accommodation & support to asylum seekers who would otherwise be destitute.

The service user support services will include the provision of:


Accommodation is provided to support asylum applicants and their dependents who would otherwise be destitute. Accommodation is to be provided by the service provider(s) covering a number of regions in the UK. Accommodation provision is through local authorities, private and other accommodation providers e.g. housing associations. Accommodation is paid for on the basis of usage only, with the provider taking the void risk.

Three types of accommodation services required are:

1. Initial accommodation where a destitute asylum applicant and their dependents will reside before a decision is made on their support claim.

2. Dispersal accommodation where an asylum applicant's claim for asylum support has been approved, they and their dependents are moved to dispersal accommodation whilst their asylum claim and any subsequent appeal are processed.

3. Accommodation for failed asylum applicants and immigration detainees released on bail who may be eligible for support if there is a legitimate barrier to their removal.


Transport is provided for asylum applicants and their dependents during their asylum application process to ensure they arrive at required destinations for interview appointments.

Service users needing accommodation are transported from the point of claim to the allocated site on the initial accommodation estate.

Once a claim for support has been agreed the service users are transported from initial accommodation to the assigned dispersal address.

Project Vision

Asylum Accommodation and Support Contract aims to deliver a VfM and affordable accommodation and support system which effectively delivers the UK's statutory and international obligations to asylum seekers, supporting the operation of effective immigration controls.

The system will ensure the safety and security of service users and their host communities. Services will be delivered as consistently & efficiently as possible at a level which is proportionate in comparison with the services offered to UK nationals:

— Service users will experience an accessible and easy to navigate system, which delivers consistent and compassionate support. The system will protect the vulnerable, keep service users safe, orientate them to live in their communities and prepare them to act on the outcome of their asylum claim.

— Providers will supply a service of which they are proud, securing a broad supply of accommodation and appropriate support services. The department will take practical steps to give them greater certainty on demand, with a sustainable balance of risk, an appropriate rate of return and scope for innovation in delivery.

— Communities will feel involved in the support of destitute asylum seekers, working in partnership with UKVI and others to support community cohesion as service users transition through the asylum system.

The current contract for these services is due to expire in September 2019.

II.2.14)Additional information

The OJEU Contract notice is expected to be published in November 2017. In the meantime, please e-mail your interest in the project with your contact details and any queries to the project team to

The total estimated value of 600 000 000 GBP stated in section II.1.5) is a per annum figure. The duration of the AASC contract will be confirmed in due course.

II.3)Estimated date of publication of contract notice:

Section IV: Procedure

IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes

Section VI: Complementary information

VI.3)Additional information:

The Asylum Accommodation and Support Transformation (AAST) project has been established to design, develop and procure the future model for asylum accommodation and support, replacing the existing ‘COMPASS’ arrangements when they expire. It is the AAST team's aim to implement a model which creates an efficient and high quality overall asylum accommodation and support system which works for all parties, utilising lessons learnt from COMPASS and previous methods of service provision and stakeholder views to influence design.

The project is aiming to start procurement in November 2017 with an aim to award towards the end of 2018 and a 9-12 months transition to be fully operational by October 2019.

Lotting and bundling strategies are yet to be finalised, further information will be made available ahead of the procurement due to start in November2017. It is anticipated that there will be regional lots.

UKVI is committed to ensuring fairness, openness and transparency; and to follow EU procurement regulations.

An OJEU contract notice will be published in due course. The same opportunity will also be published on Contract Finder

The PIN does not constitute a call for competition to procure any services and UKVI is not bound to accept any proposal offered.

Any procurement of any of the services in due course will be conducted strictly in accordance with the provisions of Public Contract Regulations 2015.

VI.5)Date of dispatch of this notice: