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Poland-Warsaw: Assistance services for Information Points in the premises of the EC Representation in Poland - PO/2018-13/WAR
Section I: Contracting authority
Main address: http://ec.europa.eu/dgs/communication/index_en.htm
Address of the buyer profile: https://ec.europa.eu/info/funding-tenders/tenders/tender-opportunities-department/tender-opportunities-communication_en
Section II: Object
Assistance services for Information Points in the premises of the EC Representation in Poland - PO/2018-13/WAR
The purpose of the contract is to provide services in the form of answers to questions from visitors to the Information Point and to telephone and e-mail inquiries addressed to it by individuals and institutions. The subject of the contract also consists in ensuring that the appropriate number of publications and information material is available on the spot and dispatching them at the request of individuals and institutions.
The contractor has to ensure qualified assistants to be present throughout the Information Point's opening hours who will provide information, guidance and assistance tailored to individual needs.
Places of performance: EC REP in Warsaw (lot 1), Regional ECREP in Wroclaw (lot 2).
Assistance Services for Information Points in the premises of the EC Representation in Poland - Lot 1 Warsaw PO/2018-13/WAR
European Commission Representation in Warsaw (Lot 1)
All documentation of this call for tenders, including any additional information during the procedure is published at the following internet address: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3795
Tenderers should consult this site regularly, as additional information may be published at any time during the procedure.
Assistance services for Information Points in the premises of the EC Representation in Poland - Lot 2 Wroclaw PO/2018-13/WAR
European Commission Regional Representation in Wroclaw (Lot 2)
Section III: Legal, economic, financial and technical information
According to the Tender Specifications
Section IV: Procedure
Maximum two representatives per tenderer and representatives of the contracting authorities.
Section VI: Complementary information
Tenderers are invited to check regularly the URL: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3795 for possible updates, clarifications and questions/answers.
You may submit any observations concerning the procurement procedure to the contracting authority using the contact means under Section I. If you believe that there was maladministration, you may lodge a complaint to the European Ombudsman within two years of the date when you became aware of the facts on which the complaint is based (see http://www.ombudsman.europa.eu).
Within two months of notice of the award decision, you may launch an action for annulment of the award decision. Any request you may make and any reply from us, or any complaint for maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment or to open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated in Section VI.4.1.
Internet address: http://curia.europa.eu
Internet address: http://www.ombudsman.europa.eu