Services - 298070-2018

11/07/2018    S131    European Commission - Services - Contract notice - Open procedure 

Poland-Warsaw: Assistance services for Information Points in the premises of the EC Representation in Poland - PO/2018-13/WAR

2018/S 131-298070

Contract notice

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Commission, Directorate-General Communication, EC Representation in Poland - Warsaw-PO/2018-13/WAR
Postal address: ul. Jasna 14/16a
Town: Warsaw
NUTS code: PL91 Warszawski stołeczny
Postal code: 00-041
Country: Poland
Contact person: Ms Magdalena Walasek
E-mail: COMM-REP-WAW-PROCUREMENT@ec.europa.eu
Telephone: +48 225568989

Internet address(es):

Main address: http://ec.europa.eu/dgs/communication/index_en.htm

Address of the buyer profile: https://ec.europa.eu/info/funding-tenders/tenders/tender-opportunities-department/tender-opportunities-communication_en

I.2)Information about joint procurement
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3795
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Assistance services for Information Points in the premises of the EC Representation in Poland - PO/2018-13/WAR

Reference number: PO/2018-13/WAR
II.1.2)Main CPV code
80000000 Education and training services
II.1.3)Type of contract
Services
II.1.4)Short description:

The purpose of the contract is to provide services in the form of answers to questions from visitors to the Information Point and to telephone and e-mail inquiries addressed to it by individuals and institutions. The subject of the contract also consists in ensuring that the appropriate number of publications and information material is available on the spot and dispatching them at the request of individuals and institutions.

The contractor has to ensure qualified assistants to be present throughout the Information Point's opening hours who will provide information, guidance and assistance tailored to individual needs.

Places of performance: EC REP in Warsaw (lot 1), Regional ECREP in Wroclaw (lot 2).

II.1.5)Estimated total value
Value excluding VAT: 660 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description
II.2.1)Title:

Assistance Services for Information Points in the premises of the EC Representation in Poland - Lot 1 Warsaw PO/2018-13/WAR

Lot No: 1
II.2.2)Additional CPV code(s)
79000000 Business services: law, marketing, consulting, recruitment, printing and security
II.2.3)Place of performance
NUTS code: PL91 Warszawski stołeczny
Main site or place of performance:

European Commission Representation in Warsaw (Lot 1)

II.2.4)Description of the procurement:

The purpose of the contract is to provide services in the form of answers to questions from visitors to the Information Point and to telephone and e-mail inquiries addressed to it by individuals and institutions. The subject of the contract also consists in ensuring that the appropriate number of publications and information material is available on the spot and dispatching them at the request of individuals and institutions.

The contractor has to ensure qualified assistants to be present throughout the Information Point's opening hours who will provide information, guidance and assistance tailored to individual needs.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 380 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

All documentation of this call for tenders, including any additional information during the procedure is published at the following internet address: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3795

Tenderers should consult this site regularly, as additional information may be published at any time during the procedure.

II.2)Description
II.2.1)Title:

Assistance services for Information Points in the premises of the EC Representation in Poland - Lot 2 Wroclaw PO/2018-13/WAR

Lot No: 2
II.2.2)Additional CPV code(s)
79000000 Business services: law, marketing, consulting, recruitment, printing and security
II.2.3)Place of performance
NUTS code: PL518 Wrocławski
Main site or place of performance:

European Commission Regional Representation in Wroclaw (Lot 2)

II.2.4)Description of the procurement:

The purpose of the contract is to provide services in the form of answers to questions from visitors to the Information Point and to telephone and e-mail inquiries addressed to it by individuals and institutions. The subject of the contract also consists in ensuring that the appropriate number of publications and information material is available on the spot and dispatching them at the request of individuals and institutions.

The contractor has to ensure qualified assistants to be present throughout the Information Point's opening hours who will provide information, guidance and assistance tailored to individual needs.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 280 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

All documentation of this call for tenders, including any additional information during the procedure is published at the following internet address: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3795

Tenderers should consult this site regularly, as additional information may be published at any time during the procedure.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

According to the Tender Specifications

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 17/08/2018
Local time: 16:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 27/08/2018
Local time: 11:00
Place:

See I.1.

Information about authorised persons and opening procedure:

Maximum two representatives per tenderer and representatives of the contracting authorities.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:

Tenderers are invited to check regularly the URL: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3795 for possible updates, clarifications and questions/answers.

You may submit any observations concerning the procurement procedure to the contracting authority using the contact means under Section I. If you believe that there was maladministration, you may lodge a complaint to the European Ombudsman within two years of the date when you became aware of the facts on which the complaint is based (see http://www.ombudsman.europa.eu).

Within two months of notice of the award decision, you may launch an action for annulment of the award decision. Any request you may make and any reply from us, or any complaint for maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment or to open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated in Section VI.4.1.

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: Rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 4303-1
Fax: +352 4303-2100

Internet address: http://curia.europa.eu

VI.4.2)Body responsible for mediation procedures
Official name: European Ombudsman
Town: Brussels
Country: Belgium

Internet address: http://www.ombudsman.europa.eu

VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice:
29/06/2018