Results of the procurement procedure
Legal Basis:
Regulation (EU, Euratom) No 2018/1046
Section I: Contracting authority
I.1)Name and addressesOfficial name: Consumers, Health, Agriculture and Food Executive Agency (CHAFEA)
Town: Luxembourg
NUTS code:
LU000 LuxembourgCountry: Luxembourg
Contact person: DIGIT Contracts Info Centre
E-mail:
digit-contracts-info-centre@ec.europa.euTelephone: +32 229-60762
Fax: +32 229-57702
Internet address(es): Main address:
http://ec.europa.eu/chafea/ I.1)Name and addressesOfficial name: Executive Agency for Small and Medium-sized Enterprises (EASME)
Town: Brussels
NUTS code:
BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-HoofdstadCountry: Belgium
Contact person: DIGIT Contracts Info Centre
E-mail:
digit-contracts-info-centre@ec.europa.euTelephone: +32 229-60762
Fax: +32 229-57702
Internet address(es): Main address:
https://ec.europa.eu/easme/en I.1)Name and addressesOfficial name: European Research Council Executive Agency (ERCEA)
Town: Brussels
NUTS code:
BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-HoofdstadCountry: Belgium
Contact person: DIGIT Contracts Info Centre
E-mail:
digit-contracts-info-centre@ec.europa.euTelephone: +32 229-60762
Fax: +32 229-57702
Internet address(es): Main address:
https://erc.europa.eu/ I.1)Name and addressesOfficial name: Innovation and Networks Executive Agency (INEA)
Town: Brussels
NUTS code:
BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-HoofdstadCountry: Belgium
Contact person: DIGIT Contracts Info Centre
E-mail:
digit-contracts-info-centre@ec.europa.euTelephone: +32 229-60762
Fax: +32 229-57702
Internet address(es): Main address:
https://ec.europa.eu/inea/en I.2)Information about joint procurementThe contract involves joint procurement
I.4)Type of the contracting authorityEuropean institution/agency or international organisation
I.5)Main activityGeneral public services
Section II: Object
II.1)Scope of the procurement
II.1.1)Title:
End-User Support Services — Service Mode (EUSS-SM)
Reference number: DIGIT/A3/PO/2018/015
II.1.2)Main CPV code72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contractServices
II.1.4)Short description: II.1.6)Information about lotsThis contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT)Value excluding VAT: 650 465 134.80 EUR
II.2)Description
II.2.1)Title:
End-User Support Services for the Digital Workplace (EUSS-DWP)
Lot No: 1
II.2.2)Additional CPV code(s)72200000 Software programming and consultancy services
72253000 Helpdesk and support services
72253100 Helpdesk services
72611000 Technical computer support services
II.2.3)Place of performanceNUTS code: BE BELGIQUE-BELGIË
NUTS code: IT ITALIA
NUTS code: IE IRELAND
NUTS code: LU LUXEMBOURG
NUTS code: DE DEUTSCHLAND
NUTS code: ES ESPAÑA
NUTS code: NL NEDERLAND
Main site or place of performance:
II.2.4)Description of the procurement: II.2.5)Award criteriaQuality criterion - Name: Quality of the technical offer / Weighting: 60 %
Price - Weighting: 40 %
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project:
EU administrative appropriations.
II.2.14)Additional information
II.2)Description
II.2.1)Title:
End-user Support Services for Information Systems (EUSS-IS)
Lot No: 2
II.2.2)Additional CPV code(s)72000000 IT services: consulting, software development, Internet and support
II.2.3)Place of performanceNUTS code: IT ITALIA
NUTS code: DE DEUTSCHLAND
NUTS code: IE IRELAND
NUTS code: NL NEDERLAND
NUTS code: ES ESPAÑA
NUTS code: BE BELGIQUE-BELGIË
NUTS code: LU LUXEMBOURG
Main site or place of performance:
II.2.4)Description of the procurement: II.2.5)Award criteriaQuality criterion - Name: Quality of the technical offer / Weighting: 60 %
Price - Weighting: 40 %
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project:
EU administrative appropriations.
II.2.14)Additional information Section IV: Procedure
IV.1)Description
IV.1.1)Type of procedureOpen procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing systemThe procurement involves the establishment of a framework agreement
IV.1.8)Information about the Government Procurement Agreement (GPA)The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice
Section V: Award of contract
Title:
End-user Support Services for the Digital Workplace (EUSS-DWP)
A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:10/06/2020
V.2.2)Information about tendersNumber of tenders received: 1
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractorOfficial name: Atos Belgium SA/NV
National registration number: 0401848135
Postal address: Da Vincilaan 5
Town: Zaventem
NUTS code: BE241 Arr. Halle-Vilvoorde
Postal code: 1930
Country: Belgium
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)Total value of the contract/lot: 206 667 629.89 EUR
V.2.5)Information about subcontractingThe contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Proportion: 57 %
Section V: Award of contract
Title:
End-user Support Services for Information Systems (EUSS-IS)
A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:10/06/2020
V.2.2)Information about tendersNumber of tenders received: 1
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractorOfficial name: Intrasoft International SA
National registration number: B56565
Postal address: rue Nicolas Bove 2B
Town: Luxembourg
NUTS code: LU000 Luxembourg
Postal code: 1253
Country: Luxembourg
The contractor is an SME: no
V.2.3)Name and address of the contractorOfficial name: Cronos International SA
National registration number: B82985
Postal address: Rue Pafebruch 89A
Town: Capellen
NUTS code: LU000 Luxembourg
Postal code: 8308
Country: Luxembourg
The contractor is an SME: yes
V.2.3)Name and address of the contractorOfficial name: Axianseu Digital Solutions SA
National registration number: 500074372
Postal address: Edifício Atlantis Av. D. João II, 44C, Piso 5
Town: Lisbon
NUTS code: PT170 Área Metropolitana de Lisboa
Postal code: 1990-095
Country: Portugal
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)Total value of the contract/lot: 443 797 504.91 EUR
V.2.5)Information about subcontractingThe contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Proportion: 25 %
Section VI: Complementary information
VI.3)Additional information: VI.4)Procedures for review
VI.4.3)Review procedurePrecise information on deadline(s) for review procedures:
Within 2 months of the notification to the plaintiff or, in absence thereof, of the day on which it came to the knowledge of the plaintiff an action for annulment could be launched. Any request made and any reply from the contracting authority or any complaint for maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment or to open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated in section VI.4.1).
VI.5)Date of dispatch of this notice:19/06/2020