Services - 316343-2017

11/08/2017    S153

Germany-Frankfurt-on-Main: Application development, maintenance and service desk (AMS I) divided into 2 lots

2017/S 153-316343

Contract notice

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Insurance and Occupational Pensions Authority
Postal address: Westhafen Tower, Westhafenplatz 1
Town: Frankfurt am Main
NUTS code: DE712 Frankfurt am Main
Postal code: 60327
Country: Germany
Contact person: Procurement Team
E-mail: procurement@eiopa.europa.eu
Internet address(es):
Main address: https://eiopa.europa.eu/
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=2396
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Application development, maintenance and service desk (AMS I) divided into 2 lots.

Reference number: EIOPA/OP/016/2017.
II.1.2)Main CPV code
72200000 Software programming and consultancy services
II.1.3)Type of contract
Services
II.1.4)Short description:

Development, maintenance and support of information systems. See Internet address provided in Section I.3.

II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description
II.2.1)Title:

Service provision for development and maintenance of information systems

Lot No: 1
II.2.2)Additional CPV code(s)
72220000 Systems and technical consultancy services
72230000 Custom software development services
72240000 Systems analysis and programming services
72262000 Software development services
72263000 Software implementation services
II.2.3)Place of performance
NUTS code: DE712 Frankfurt am Main
Main site or place of performance:

See also Internet address provided in Section I.3.

II.2.4)Description of the procurement:

Application development and maintenance services. See also Internet address provided in Section I.3.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in days: 48
This contract is subject to renewal: yes
Description of renewals:

See Internet address provided in Section I.3.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

See Internet address provided in Section I.3.

II.2)Description
II.2.1)Title:

Service provision for service desk and technical support

Lot No: 2
II.2.2)Additional CPV code(s)
72220000 Systems and technical consultancy services
72251000 Disaster recovery services
72253000 Helpdesk and support services
72253100 Helpdesk services
72253200 Systems support services
72600000 Computer support and consultancy services
II.2.3)Place of performance
NUTS code: DE712 Frankfurt am Main
Main site or place of performance:

See also Internet address provided in Section I.3.

II.2.4)Description of the procurement:

Provision of efficient ITIL-based single point of contact (SPoC) help desk and technical support service, ad hoc activities and patch management. See also Internet address provided in Section I.3.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

See Internet address provided in Section I.3.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

See Internet address provided in Section I.3.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

See Internet address provided in Section I.3.

III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:

See Internet address provided in Section I.3.

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 3
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 22/09/2017
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 29/09/2017
Local time: 10:00
Place:

EIOPA's office, Westhafen Tower, Westhafenplatz 1, 60327 Frankfurt-on-Main, GERMANY.

Information about authorised persons and opening procedure:

See Internet address provided in Section I.3.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:

The procurement documents (including tender specifications) and additional documents (including questions and answers) will be available at the following Web address: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=2396

Interested parties are invited to register via the website. They will then be notified by the online public procurement system of any updates available for this invitation to tender. Parties not registered on the site are requested to consult it regularly. EIOPA cannot be held responsible should tenderers not be aware of any additional information on this invitation to tender given on this website.

The website will be updated regularly; it is the responsibility of tenderers to check for any updates and modifications during the tendering period.

Additional information on contract terms, contract renewals, conditions for participation, minimum levels of capacity required, total estimated contract volume, etc. can be found in the tender specifications available on the aforementioned website. No paper version will be issued.

During the 3 years following conclusion of the initial contract, the contracting authority will be able to use the negotiated procedure without prior publication of a contract notice for new services involving the repetition of similar services assigned to the party awarded this contract by the contracting authority.

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: GeneralCourt.Registry@curia.europa.eu
Telephone: +352 43031
Fax: +352 43032100
Internet address: http://curia.europa.eu
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

See Internet address provided in Section I.3.

VI.5)Date of dispatch of this notice:
01/08/2017