United Kingdom-London: Other community, social and personal services
Prior information notice
This notice is for prior information only
Section I: Contracting authority
Main address: https://www.london.gov.uk
Section II: Object
Providing Integrated Victim and Witness Services for London
This Prior Information Notice (PIN) is to inform providers, suppliers and other interested parties of the authority’s intention to commission the provision of integrated support for victims and witnesses in London, such as:
— Assessment and referral,
— Support for victims of crime,
— Specialist support for victims and survivors of domestic violence,
— Restorative Justice,
— Pre-trial information and support for witnesses.
Potential providers, specialists and other interested parties are invited to engage with the authority to inform the integrated service design and specification.
A Safer City for All Londoners: Police and Crime Plan 2017-2021* puts victims at the heart of everything MOPAC does and is a golden thread through the plan, making significant commitments regarding the provision of better services and improving the experience of the criminal justice service for victims of crime.
MOPAC, the Ministry of Justice and London Councils have signed a Memorandum of Understanding** relating to justice devolution. This included commitments around the devolution of pre-trial and outreach support for witnesses in London, and to cooperate on developing an integrated service delivery model for victims and witnesses in London.
The London Tackling Violence Against Women and Girls (VAWG) Strategy 2018-2021*** set out commitments to reduce the prevalence and impact of violence against women and girls, through prevention and challenging cultural norms, tackling perpetrators by bringing them to justice and putting interventions in place to address their behaviours, and protecting and supporting victims, including through Independent Domestic Violence Advisor provision, across London.
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MOPAC has initiated a programme to increase support for victims experiencing significant harm, including serious violence, and for vulnerable and intimidated witnesses. MOPAC’s objective is to improve current provision, and deliver an integrated, accessible, responsive, quality support offer for:
— victims of crime, to aid their ability to cope and recover from the experience and reduce their risk of re-victimisation, and
— witnesses, so they are able to attend court and give their best evidence.
MOPAC therefore intends to commission the provision of seamless, end-to-end support for victims and witnesses in London, including enhanced, specialist support for victims of the most serious crime, persistently targeted victims, and vulnerable or intimidated victims and witnesses. The range of support is likely to include:
— Pre-trial information and support for all witnesses attending court, including defence witnesses.
MOPAC would like to invite interested parties to register for a Market Engagement Event with a further two smaller events also planned. Further information will be made available (to those who register) prior to the events.
The services are to be commissioned through an open, competitive procurement process and the indicative procurement timetable for the provision of Integrated Victim and Witness Services for London is:
Prior Information Notice (PIN) submitted to OJEU, published on Contracts Finder 20.7.2018
1st Market Engagement Event @ etc.venue, Monument 7.8.2018
2nd Market Engagement Event @ City Hall 14.8.2018
3rd Market Engagement Event @ City Hall 20.8.2018
Invitation to tender issued Early October 2018
Bidder Event (tbc) Late October 2018
Deadline for submissions November 2018
Presentation by tenderer(s) Early December 2018
Notification of results of tender evaluation to tenderers and decision to award contract January 2019
Section IV: Procedure
Section VI: Complementary information
Market Engagement Events
The main Market Engagement event will be held on 7 August for the whole day. 2 further Market Engagement events on 14 and 20 August will be afternoon events. No more than two delegates from each organisation will be permitted. To attend, please sign up via:
All queries and questions can be raised via email to the address given in section I.1)
All queries and questions (without identifying the source) and their responses will be made available to all those that register an interest.