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Services - 330575-2015

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19/09/2015    S182

United Kingdom-Leeds: Health services

2015/S 182-330575

Contract award notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Official name: National Health Service Commissioning
Postal address: Quarry House
Town: Leeds
Postal code: LS2 7PD
Country: United Kingdom
For the attention of: Andrew McLean
E-mail: england.smtinfo@nhs.net
Telephone: +44 1912754205

Internet address(es):

General address of the contracting authority: http://www.england.nhs.uk

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
Health
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Official name: See VI.2
Postal address: See VI.2
Town: See VI.2
Country: United Kingdom

Official name: See VI.2
Postal address: See VI.2
Town: See VI.2
Country: United Kingdom

Official name: See VI.2
Postal address: See VI.2
Town: See VI.2
Country: United Kingdom

Official name: See VI.2
Postal address: See VI.2
Town: See VI.2
Country: United Kingdom

Official name: See VI.2
Postal address: See VI.2
Town: See VI.2
Country: United Kingdom

Official name: See VI.2
Postal address: See VI.2
Town: See VI.2
Country: United Kingdom

Official name: See VI.2
Postal address: See VI.2
Town: See VI.2
Country: United Kingdom

Official name: See VI.2
Postal address: See VI.2
Town: See VI.2
Country: United Kingdom

Official name: See VI.2
Postal address: See VI.2
Town: See VI.2
Country: United Kingdom

Official name: See VI.2
Postal address: See VI.2
Town: See VI.2
Country: United Kingdom

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract
Primary Care Support (PCS) Services.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Various locations throughout England and potentially other parts of the UK — Northern Ireland, Wales, Scotland, the Isle of Man, Guernsey and Jersey.
NUTS code
II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Short description of the contract or purchase(s)
The Authority has procured a service provider to take responsibility for the delivery of certain support services for primary care contractors and other healthcare commissioners. Some of these services were provided by NHS England across England. Other parts of the UK — Northern Ireland, Wales, Scotland, as well as the Isle of Man, Guernsey and Jersey are within the scope of this procurement also.
The services within the scope of this procurement currently include:
1. Administering payments to primary care contractors, related administration, data quality work and pensions administration;
2. Management of medical records including transfers and related courier and storage arrangements;
3. Probity, assurance and counter fraud activities in respect of primary care services;
4. Management of lists confirming the eligibility of primary care contractors to provide services;
5. Support services for screening activities (including breast screening and cervical cancer screening), for example, call and recall letters and results letters; and
6. other related and/or incidental and/or value-added services (not currently forming part of the service provided).
The service provider takes on delivery of certain services currently provided by NHS England and then will drive through a transformation plan to enhance service quality and value for money, developing an evolving catalogue of services to reflect the Authority's requirements.
The framework agreement is for the potential use/benefit of any of the participating bodies referred to in section VI.3 (Additional Information), and there may be initial requirements and an evolving catalogue for those participating bodies as well.
II.1.5)Common procurement vocabulary (CPV)

85100000 Health services, 48814000 Medical information systems, 48490000 Procurement software package, 79212400 Fraud audit services, 48444100 Billing system, 79212100 Financial auditing services, 79000000 Business services: law, marketing, consulting, recruitment, printing and security, 48814200 Patient-administration system, 48440000 Financial analysis and accounting software package, 85160000 Optician services, 75100000 Administration services, 48430000 Inventory management software package, 48443000 Accounting software package, 72212490 Procurement software development services, 85140000 Miscellaneous health services, 48444000 Accounting system, 48000000 Software package and information systems, 85130000 Dental practice and related services, 79600000 Recruitment services, 72212440 Financial analysis and accounting software development services, 72212443 Accounting software development services, 72212445 Customer Relation Management software development services, 85121000 Medical practice services, 79400000 Business and management consultancy and related services, 48180000 Medical software package, 85120000 Medical practice and related services, 79810000 Printing services, 64100000 Post and courier services, 79130000 Legal documentation and certification services, 72222300 Information technology services, 79200000 Accounting, auditing and fiscal services, 72000000 IT services: consulting, software development, Internet and support, 79132000 Certification services, 79800000 Printing and related services, 72318000 Data transmission services, 72212450 Time accounting or human resources software development services, 72510000 Computer-related management services, 48445000 Customer Relation Management software package, 72300000 Data services, 72212451 Enterprise resource planning software development services, 72330000 Content or data standardization and classification services, 79418000 Procurement consultancy services, 66520000 Pension services, 72317000 Data storage services, 72250000 System and support services, 75130000 Supporting services for the government, 79999200 Invoicing services, 79211200 Compilation of financial statements services, 79999100 Scanning services, 66170000 Financial consultancy, financial transaction processing and clearing-house services, 75131100 General personnel services for the government, 79500000 Office-support services, 72320000 Database services, 79991000 Stock-control services, 72321000 Added-value database services, 48900000 Miscellaneous software package and computer systems, 79630000 Personnel services except placement and supply services, 75112000 Administrative services for business operations, 79414000 Human resources management consultancy services, 79994000 Contract administration services, 79995200 Cataloguing services, 79211000 Accounting services, 48812000 Financial information systems, 72316000 Data analysis services, 72512000 Document management services, 79220000 Fiscal services, 72319000 Data supply services, 64000000 Postal and telecommunications services, 48400000 Business transaction and personal business software package, 85300000 Social work and related services, 72310000 Data-processing services, 79995100 Archiving services, 66172000 Financial transaction processing and clearing-house services, 79211110 Payroll management services, 79211120 Sales and purchases recording services, 72322000 Data management services, 48814400 Clinical information system, 75122000 Administrative healthcare services, 79990000 Miscellaneous business-related services, 72312000 Data entry services

II.1.6)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)
Value: 1 000 000 000 GBP
Excluding VAT

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Negotiated with a call for competition
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of
1. Clarity of Commercial Model. Weighting 20
2. Quality of Service. Weighting 20
3. Legal Review. Weighting 20
IV.2.2)Information about electronic auction
An electronic auction has been used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2014/S 184-324831 of 25.9.2014

Contract notice

Notice number in the OJEU: 2014/S 220-389139 of 14.11.2014

Section V: Award of contract

V.1)Date of contract award decision:
11.8.2015
V.2)Information about offers
Number of offers received: 3
Number of offers received by electronic means: 3
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Official name: Capita Business Services Ltd
Postal address: 71 Victoria Street, Westminster
Town: London
Postal code: SW1H 0XA
Country: United Kingdom
Telephone: +44 2077991525
Internet address: http://www.capita.co.uk

V.4)Information on value of contract
Initial estimated total value of the contract:
Value: 1 000 000 000 GBP
V.5)Information about subcontracting
The contract is likely to be sub-contracted: yes
Value or proportion of the contract likely to be sub-contracted to third parties:
Not known

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
Additional addresses and contact points — Address of the other contracting authority on behalf of which the contracting authority is purchasing (Annex A).
A list of potential participating bodies is set out below together with the relevant websites where further information can be obtained:
— Scottish NHS Bodies

http://www.scotland.gov.uk/Topics/Health/NHS-Workforce/NHS-Boards

— NHS Wales

http://www.wales.nhs.uk/ourservices/directory

— Health and Social care in Northern Ireland

http://www.hscni.net/index.php?link=hospitals

http://www.hscni.net/index.php?link=boards

http://www.hscni.net/index.php?link=agencies

http://www.hscni.net/index.php?link=councils

Other parts of the UK:

— Isle of Man — http://www.gov.im/categories/health-and-wellbeing/

— States of Guernsey — http://www.gov.gg/healthandwellbeing

— States of Jersey — http://www.gov.je/Health/Pages/default.aspx

— Primary care practitioners registered with the following Councils

— General Medical Council — http://www.gmc-uk.org/doctors/register/LRMP.asp

— General Optical Council — https://optical.org/en/utilities/online-registers.cfm

— General Dental Council — http://www.gdc-uk.org/Pages/SearchRegisters.aspx

— General Pharmaceutical Council -https://www.pharmacyregulation.org/

VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures

Official name: National Health Service Commissioning Board (known as NHS England)
Postal address: Quarry House
Town: Leeds
Postal code: LS2 7PD
Country: United Kingdom
E-mail: england.smtinfo@nhs.net
Telephone: +44 1912754205

VI.3.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: The Authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of a contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by the Authority as soon as possible after the decision has been made as to the reasons why the Applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, the Public Contracts Regulations 2006 (SI 2006 No. 5) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court (England, Wales, and Northern Ireland). Any such action must generally be brought within 30 days. If a declaration of ineffectiveness is sought, any such action must be brought within 30 days where the Authority has communicated the award of the contract and a summary of reasons to tenderers, or otherwise within 6 months of the contract being entered into. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Authority to amend any document and may award damages. If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Authority to pay a fine, and/or order that the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
VI.3.3)Service from which information about the lodging of appeals may be obtained

Official name: National Health Service Commissioning Board (known as NHS England)
Postal address: Quarry House
Town: Leeds
Postal code: LS2 7PD
Country: United Kingdom
E-mail: england.smtinfo@nhs.net
Telephone: +44 1912754205
Internet address: http://www.england.nhs.uk

VI.4)Date of dispatch of this notice:
15.9.2015