Check out our COVID-19 dedicated page for tenders related to medical equipment needs.

The Conference on the Future of Europe is your chance to share your ideas and shape the future of Europe. Make your voice heard!

Services - 333471-2021

02/07/2021    S126

Netherlands-The Hague: Software implementation services

2021/S 126-333471

Contract notice


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Vereniging van Nederlandse Gemeenten
National registration number: 2577670
Postal address: Nassaulaan 12
Town: 's-Gravenhage
NUTS code: NL Nederland
Postal code: 2514 JS
Country: Netherlands
Contact person: Richard Heijne
Telephone: +31 703738393
Internet address(es):
Main address:
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
Other type: Vereniging
I.5)Main activity
Other activity: Belangenbehartiging

Section II: Object

II.1)Scope of the procurement

Implementatie en Beheer CRM met Microsoft Dynamics 365

II.1.2)Main CPV code
72263000 Software implementation services
II.1.3)Type of contract
II.1.4)Short description:

Verwerving van diensten voor implementatie, onderhoud en het beheer voor een CRM applicatie op basis van Microsoft Dynamics 365 (Sales).

Zodat VNG kan beschikken over een ingerichte, goed functionerende CRM applicatie die het voor de VNG mogelijk maakt optimaal invulling te geven aan haar ambitie een succesvolle netwerkorganisatie te zijn en de platformfunctie, de belangenbehartiging en de dienstverlening ondersteunt.

II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
72500000 Computer-related services
72212445 Customer Relation Management software development services
II.2.3)Place of performance
NUTS code: NL Nederland
II.2.4)Description of the procurement:


II.2.5)Award criteria
Criteria below
Quality criterion - Name: Zie beschrijvend document / Weighting: 100
Price - Weighting: 100
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Start: 24/09/2021
This contract is subject to renewal: yes
Description of renewals:

De Overeenkomst wordt aangegaan voor een periode van twee jaar te rekenen vanaf het moment van ondertekening door Opdrachtgever en Opdrachtnemer. Na het verstrijken van de initiële looptijd heeft de Aanbestedende dienst de mogelijkheid deze Overeenkomst onder dezelfde condities tot maximaal drie maal toe te verlengen met een periode van twee jaar.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: yes
Description of options:


II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

— Zie UEA en beschrijvend document.

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 24/08/2021
Local time: 16:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 24/08/2021
Local time: 16:00

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: Rechtbank Den Haag
Postal address: Prins Clauslaan 60
Town: Den Haag
Postal code: 2595 AJ
Country: Netherlands
Telephone: +31 703813131
Internet address:
VI.4.4)Service from which information about the review procedure may be obtained
Official name: Rechtbank Den Haag
Postal address: Prins Clauslaan 60
Town: Den Haag
Postal code: 2595 AJ
Country: Netherlands
Telephone: +31 703813131
Internet address:
VI.5)Date of dispatch of this notice: