Services - 350879-2020

24/07/2020    S142

United Kingdom-Cardiff: Educational software development services

2020/S 142-350879

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Welsh Government
Town: Cardiff
NUTS code: UKL WALES
Country: United Kingdom
E-mail: ictprocurement@gov.wales
Internet address(es):
Main address: http://wales.gov.uk/?skip=1&lang=en
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0007
I.4)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Learning Management System Support and Development

Reference number: C328/2018/2019
II.1.2)Main CPV code
72212190 Educational software development services
II.1.3)Type of contract
Services
II.1.4)Short description:

This notice is for the Business Online Support Service (BOSS) learning management system. This notice has two lots, bidders may submit bids for one or both lots.

Lot 1: BOSS LMS Support, Maintenance and Development

Lot 2: BOSS Learning Package Creation.

II.1.6)Information about lots
This contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 1 250 000.00 GBP
II.2)Description
II.2.1)Title:

Maintenance, Support and Development Services

Lot No: 1
II.2.2)Additional CPV code(s)
72000000 IT services: consulting, software development, Internet and support
72416000 Application service providers
72261000 Software support services
72421000 Internet or intranet client application development services
48931000 Training software package
48000000 Software package and information systems
48190000 Educational software package
48930000 Training and entertainment software package
72212190 Educational software development services
72212930 Training and entertainment software development services
72212931 Training software development services
80420000 E-learning services
II.2.3)Place of performance
NUTS code: UKL13 Conwy and Denbighshire
Main site or place of performance:

Sarn Mynach, Llandudno Junction, Conwy, Wales, LL31 9RZ.

II.2.4)Description of the procurement:

A key component of the Business Wales roadmap is the Business Online Support Service (BOSS) LMS which currently provides free business orientated learning modules online at businesswales.gov.wales/boss and businesswales.gov.wales/cy/boss

The BOSS application has some integration with business.wales.gov.uk web site and the Business Wales internal client support monitoring application.

The BOSS application also uses the ‘Sign On Cymru’ user authentication gateway for users to access a number of different Business Wales online applications aimed at providing support and promoting businesses in Wales.

Business Wales selects Open Source software wherever possible to reduce licensing costs and remove themselves from any constraints related to supplier lock-in. The Open Source Moodle LMS is the Business Wales platform of choice and has been identified as the most suitable for our requirements.

The supplier will be required to technically support, maintain and develop an existing Moodle 3,5 LMS instance in Lot 1.

The BOSS application is available in English and Welsh, the buyer will provide all translations required.

II.2.5)Award criteria
Quality criterion - Name: Development and release management / Weighting: 10
Quality criterion - Name: Technical capability / Weighting: 15
Quality criterion - Name: People skills and resourcing / Weighting: 10
Quality criterion - Name: Continuity / Weighting: 5
Quality criterion - Name: Moodle community engagement / Weighting: 5
Quality criterion - Name: Contract and project management / Weighting: 15
Quality criterion - Name: Innovation / Weighting: 10
Price - Weighting: 30
II.2.11)Information about options
Options: yes
Description of options:

The supplier must accept that round-the-clock support for the LMS may be required by the client at critical times to the organisation and its customers. It is envisaged that these periods of support would not exceed 48 hours in duration for any given occasion. It is expected that the cost of such support will be based on the pro-rata day rate for the bidder’s staff. This support will be requested and invoiced separately under the contract as and when required.

II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Learning Package Creation

Lot No: 2
II.2.2)Additional CPV code(s)
48000000 Software package and information systems
48190000 Educational software package
48930000 Training and entertainment software package
48931000 Training software package
80420000 E-learning services
II.2.3)Place of performance
NUTS code: UKL13 Conwy and Denbighshire
Main site or place of performance:

Sarn Mynach, Llandudno Junction, Conwy, Wales, LL31 9RZ.

II.2.4)Description of the procurement:

Lot 2 is for the packaging of business orientated learning modules to conform to a standard format and style designated by the buyer. The material content of the courses will be provided to the supplier. The courses will be viewed through the Moodle LMS described in Lot 1, but there may be instances where learning packages are deployed in other environments.

The provider for Lot 2 will be expected to work with the provider of Lot 1 on release management for the learning packages.

All courses will be created bilingually in Welsh and English the buyer will provide content in both English and Welsh.

All resources to be created to buyer specified accessibility requirements.

II.2.5)Award criteria
Quality criterion - Name: Creation and release management / Weighting: 5
Quality criterion - Name: Technical capability / Weighting: 10
Quality criterion - Name: People skills and resourcing / Weighting: 5
Quality criterion - Name: Contract and project management / Weighting: 10
Quality criterion - Name: Learning package supporting statement / Weighting: 20
Quality criterion - Name: Learning package — functionality / Weighting: 200
Quality criterion - Name: Learning package — user experience / Weighting: 0
Price - Weighting: 30
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2019/S 242-594924
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Lot No: 1
Title:

Maintenance, Support and Development Services

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
20/07/2020
V.2.2)Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: SkillSet Ltd
Postal address: The Square, Basing View
Town: Basingstoke
NUTS code: UK UNITED KINGDOM
Postal code: RG21 4EB
Country: United Kingdom
Telephone: +44 1420520455
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 850 000.00 GBP
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 2
Title:

Learning Package Creation

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
20/07/2020
V.2.2)Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: SkillSet Ltd
Postal address: The Square, Basing View
Town: Basingstoke
NUTS code: UK UNITED KINGDOM
Postal code: RG21 4EB
Country: United Kingdom
Telephone: +44 1420520455
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 400 000.00 GBP
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:

(WA Ref:103045)

VI.4)Procedures for review
VI.4.1)Review body
Official name: High Court
Postal address: Royal Courts of Justice, The Strand
Town: London
Country: United Kingdom
Telephone: +44 2079477501
VI.5)Date of dispatch of this notice:
22/07/2020