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Belgium-Brussels: Operation, maintenance and upgrade of the Press Room of the European Parliament in Strasbourg
Section I: Contracting authority
Section II: Object
Operation, maintenance and upgrade of the Press Room of the European Parliament in Strasbourg
The European Parliament's press room (EP press room) in Strasbourg is a working area for journalists providing 226 work positions with specific equipment. It forms part of a suite of rooms used for journalists' activities, located on levels 0 (92 work positions) and -1 (134 work positions) in the North section of the Louise Weiss (LOW) building in Strasbourg. The complex consists of 2 work rooms with a press service helpdesk on the 0 level, a journalist support helpdesk at the -1 level, a meeting room on each floor, some small isolated conversation corners, offices for press agencies on the -1 level of the tower area of the LOW building and operation rooms.
Certain functionalities of the press room are managed by an external contractor. Hereinafter this operator is referred to as “the Contractor”.
The contractor will be responsible for:
— managing and operating the technical systems installed,
— supplying services that Parliament provides for journalists,
— ensuring that all technical systems function smoothly overall.
The contractor will be required to provide the following services:
— assistance to journalists in matters relating to the use of tools and services made available to them by the European Parliament, on the use/configuration of journalists' own devices on the press networks, with local audio recording,
— assuring the follow-up of supplies for printing services,
— technical management and monitoring of working positions with their connectivity, press networks and servers,
— distribution of video (with audio) feeds to the journalists' work positions and meeting rooms,
— dispatching incidents to concerned EP helpdesks and generating reports regarding the press room's use,
— assuring the preventive and corrective maintenance of the press networks and the equipment of the press related rooms, applying improvements - where possible - and advising the EP staff on future evolutions.
Duration of the contract is 12 months, renewable 3 times with a maximum total duration of 4 years.
Section III: Legal, economic, financial and technical information
See selection criteria in the tender documents available on: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3870
Section IV: Procedure
See tender documents (conditions): https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3870
Section VI: Complementary information