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Dienstleistungen - 354611-2018

14/08/2018    S155

Belgium-Brussels: House of European History - Provision of tour guides and learning facilitators

2018/S 155-354611

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Parliament
Postal address: 60 rue Wiertz
Town: Brussels
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Postal code: 1047
Country: Belgium
E-mail: hehtenders@ep.europa.eu
Internet address(es):
Main address: www.europarl.europa.eu
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

House of European History - Provision of tour guides and learning facilitators

Reference number: COMM/DG/AWD/2017/815
II.1.2)Main CPV code
63514000 Tourist guide services
II.1.3)Type of contract
Services
II.1.4)Short description:

Provision of tour guides and learning facilitators. The service provider (contractor) will assist the European Parliament to deliver learning programmes for various audiences with different learning abilities at the House of European History and, possibly, at other European Parliament’s facilities.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 2 000 000.00 EUR
II.2)Description
II.2.2)Additional CPV code(s)
92312000 Artistic services
92331210 Children animation services
II.2.3)Place of performance
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Main site or place of performance:

House of European History, Brussels, Belgium

II.2.4)Description of the procurement:

The European Parliament wishes to outsource a number of staff activities and seeks a service provider who will provide services related to the delivery of the structured tours, activities and workshops for children, young people and adult groups visiting the museum and other visitors facilities of the European Parliament.

The House of European History plans to increase and expand its offer of structured tours, activities and workshops for children, young people and adult groups visiting the museum. The museum plans to:

— offer guided tours for adults groups and individuals at certain days and times of the week,

— increase its offer of guided tours combined with workshops for schools,

— organise weekend activities for families,

— organise evening activities linked to special cultural events, sometimes in partnership with other cultural venues.

In parallel, other services are currently working on the implementation of tailor-made visits of the existing visitors facilities on the whole European Parliament Campus. The core objective is to meet the interest of visitors of various profiles who have specific interest, such as on the architectural aspect of the building, or historical development of the European Parliament in its current environment.

The House of European History would need tour guides and learning facilitators for activities at regular intervals and on an ad-hoc basis for one-off activities.

The key management and communication functions will remain with the specific operational services of the European Parliament, as well as the content provided during the paid trainings of people hired through the contractor.

The services covered by the contract relate to:

— provision of tour guides and learning facilitators with the knowledge and competencies requested by the House of European History and other EP visitor facilities,

— planning and coordination of services between the EP and the tour guides/learning facilitators mainly by organising the dispatching of the tour guides/learning coordinators according to the needs of visitors as put forward by the staff from HEH and other EP facilities,

— and miscellaneous other services that correspond to ad hoc operational needs of the structured tours and activities management covered by the contract.

II.2.5)Award criteria
Quality criterion - Name: Quality / Weighting: 70 %
Cost criterion - Name: Price / Weighting: 30 %
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 250-526328
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: COMM/CI-HEH/FWC/2017/9
Title:

House of European History - Provision of tour guides and learning facilitators

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
20/06/2018
V.2.2)Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Manpower Group Solutions Belgium NV
Town: Brussels
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Country: Belgium
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 2 000 000.00 EUR
Total value of the contract/lot: 2 000 000.00 EUR
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: European Parliament — Directorate General for Communication
Town: Brussels
Postal code: 1047
Country: Belgium
VI.4.2)Body responsible for mediation procedures
Official name: European Ombudsman
Town: Strasbourg
Country: France
VI.4.4)Service from which information about the review procedure may be obtained
Official name: General Court of the Court of Justice of the European Union
Town: Luxembourg
Country: Luxembourg
VI.5)Date of dispatch of this notice:
07/08/2018