Services - 359946-2014

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22/10/2014    S203

United Kingdom-Liverpool: Telecommunications services

2014/S 203-359946

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Official name: The Minister for the Cabinet Office acting through Crown Commercial Service
Postal address: 9th Floor, The Capital, Old Hall Street
Town: Liverpool
Postal code: L3 9PP
Country: United Kingdom
E-mail: supplier@ccs.gsi.gov.ukeenablement@ccs.gsi.gov.uk
Telephone: +44 3450103503

Internet address(es):

General address of the contracting authority: http://ccs.cabinetoffice.gov.uk

Address of the buyer profile: https://gpsesourcing.cabinetoffice.gov.uk

Further information can be obtained from:
The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:
The above mentioned contact point(s)

Tenders or requests to participate must be sent to:
The above mentioned contact point(s)

I.2)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity
Other: public procurement
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
RM1045 Network Services.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 5: Telecommunications services
Main site or location of works, place of delivery or of performance: These services are required to be provided primarily to the UK, although the framework agreement may also be used by UK Contracting Authorities to service their overseas sites including Europe, United States (US) and the Rest of the World (RoW).

NUTS code UK UNITED KINGDOM

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement
Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 300

Duration of the framework agreement

Duration in years: 4

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 100 000 000 and 2 000 000 000 GBP
II.1.5)Short description of the contract or purchase(s)
Crown Commercial Service (the Contracting Authority) is putting in place a pan Government Agreement for mechanisms to access and gain connectivity and telecommunication services including services over the Public Services Network (PSN) for use by or on behalf of the UK public sector bodies listed at VI.3 (and any future successors to these organisations). These bodies include but are not limited to Central Government Departments and their Agencies, Non Departmental Public Bodies, Devolved Administrations, NHS Bodies and providers of services to the NHS, Local Authorities, Police, Voluntary Sector, Charities, and/or other private organisations acting as managing agents or procuring on behalf of these public sector bodies.
The above public sector bodies have a need for the provision of connectivity, telecommunications and other services, including PSN compliant services and non PSN compliant services, to facilitate inter-organisational collaboration through secure communication, interoperability and sharing of information.
This Framework Agreement will address this need by facilitating the provision of innovative connectivity and telecommunications and other services for the UK public sector as a whole. The services to be made available under the Framework Agreement will include data access services; local connectivity services; traditional telephony services; inbound telephony services; IP-telephony solutions; mobile, voice and data services; paging services; video conferencing; audio conferencing; and integrated communications services. Including, but not limited to, networks, Wi-Fi, gateways & related services; voice lines and minute bundles; mobile services including voice and data, pager services; email services; internet service provision, content filtering services and intruder detection systems; communication services including video and audio conferencing services, and unified communications; call centre services; and associated supporting services including but not limited to security, information assurance, design/build/operate consultancy, acquisition, technology audit and site surveys; and other services as described in this OJEU Notice; the Framework Agreement; the Call Off Terms; and the Call Off Order Form.
The Framework Agreement will be suitable for the provision of services that are PSN compliant; and also for the provision of services at lower security levels; or that do not require PSN compliance.
The services are required to be provided primarily to the UK, although the Framework Agreement may also be used by UK contracting authorities to service their overseas sites including Europe, United States (US) and Rest of the World (RoW). The Contracting Authority considers that this Procurement may be suitable for economic operators that are Small or Medium Enterprises (SMEs). For the avoidance of doubt, the Contracting Authority points out that no weight will be attached to whether or not an economic operator is an SME inassessing the most economically advantageous tender.
The Framework Agreement will have an initial term of two (2) years with the option to extend by two further terms of up to one (1) year each.
The duration of call-off contracts placed under this Framework Agreement is for a maximum of five (5) years with the option to extend by 2 further terms (of up to one (1) year each).
Potential Providers will be required to offer the following:
Security Levels (where relevant): Provision of required security levels in accordance with the Government Security Classifications (GSC) classification scheme.

https://www.gov.uk/government/publications/government-security-classifications; HMG Security Policy Framework (SPF) https://www.gov.uk/government/publications/security-policy-framework; and as specified, by Contracting Bodies that will award specific contracts under the Framework Agreement as the individual data owners.

Central Services: The Framework Agreement will need Potential Providers with the ability to deliver central services (which are services essential to support the functional operation of a services network, including but not necessarily limited to a top level domain name service and public key infrastructure) which must be assured and accredited to the appropriate security level as specified, by Contracting Bodies that will award specific contracts under the Framework Agreement as the individual data owners.
PSN Compliance: Each Potential Provider intending to deliver PSN Services under the Framework Agreement will need to be capable of supplying PSN-compliant services to the required security level as specified, by Contracting Bodies that will award specific contracts under the Framework Agreement as the individual data owners.
Sustainability: The sustainability of services offered under the Framework Agreement will be a component part in reducing Contracting Bodies' carbon footprints, not only in energy consumption but also in enabling further wider reduction in sustainability impacts. In addition, the sustainability of Potential Providers' sources of supply should be a key consideration. As such, sustainability will be a common theme throughout the lifetime of the Framework Agreement and the specific contracts awarded under it.
Public Services Network (PSN): Public Services Network is a secure network built to common standards that enables the delivery of public services from any place by any provider. In doing so it creates a competitive marketplace to significantly reduce the cost of telecommunications services and enable different and creative ways of delivering public services.

Potential Providers are strongly encouraged to become familiar with the PSN concepts, principles, operation and standards, and in particular to read the PSN Operating Model for an overview of the PSN and its operating principles, and to visit the PSN website: https://www.gov.uk/public-services-network

Where successful Potential Providers deliver PSN services they will be required to ensure that the services comply with the PSN standards, as published during the procurement and during the lifetime of the Framework Agreement and any specific contracts awarded under it provided that any new standards published post award do not materially alter the scope of the services as set out in this OJEU Notice, the Framework Agreement and any specific contracts awarded under the Framework Agreements.
The Contracting Authority has taken in to account and abided by the Public Services (Social Value) Act 2012 in carrying out this procurement.
Electronic auctions may be held by Contracting Bodies using the Framework Agreement in order to award specific contracts thereunder.
II.1.6)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 31712111 Phone cards, 31712112 SIM cards, 31712113 Cards containing integrated circuits, 32000000 Radio, television, communication, telecommunication and related equipment, 32250000 Mobile telephones, 32252000 GSM telephones, 32252100 Hands-free mobile telephones, 32332200 Telephone-answering machines, 32332300 Sound recorders, 32342100 Headphones, 32342200 Earphones, 32342440 Voice-mail system, 32342450 Voice recorders, 32344100 Portable receivers for calling and paging, 32360000 Intercom equipment, 32400000 Networks, 32410000 Local area network, 32412000 Communications network, 32412100 Telecommunications network, 32415000 Ethernet network, 32416000 ISDN network, 32416100 ISDX network, 32417000 Multimedia networks, 32420000 Network equipment, 32421000 Network cabling, 32422000 Network components, 32423000 Network hubs, 32424000 Network infrastructure, 32427000 Network system, 32428000 Network upgrade, 32429000 Telephone network equipment, 32500000 Telecommunications equipment and supplies, 32510000 Wireless telecommunications system, 32520000 Telecommunications cable and equipment, 32521000 Telecommunications cable, 32522000 Telecommunications equipment, 32523000 Telecommunications facilities, 32524000 Telecommunications system, 32530000 Satellite-related communications equipment, 32540000 Switchboards, 32541000 Switchboard equipment, 32542000 Switchboard panels, 32543000 Telephone switchboards, 32544000 PABX equipment, 32545000 PABX systems, 32546000 Digital switching equipment, 32550000 Telephone equipment, 32551000 Telephone cables and associated equipment, 32552000 Electrical apparatus for line telephony or line telegraphy, 48314000 Voice recognition software package, 48510000 Communication software package, 48512000 Interactive voice response software package, 48513000 Modem software package, 48514000 Remote access software package, 48515000 Video conferencing software package, 48516000 Exchange software package, 48760000 Virus protection software package, 50330000 Maintenance services of telecommunications equipment, 50331000 Repair and maintenance services of telecommunications lines, 50332000 Telecommunications-infrastructure maintenance services, 50334000 Repair and maintenance services of line telephony and line telegraphy equipment, 50334200 Repair and maintenance services of line telegraphy equipment, 50334300 Repair and maintenance services of line telex equipment, 50334400 Communications system maintenance services, 51300000 Installation services of communications equipment, 51340000 Installation services of line telephony equipment, 51350000 Installation services of line telegraphy equipment, 64210000 Telephone and data transmission services, 64211000 Public-telephone services, 64212000 Mobile-telephone services, 64212100 Short Message Service (SMS) services, 64212200 Enhanced Messaging Service (EMS) services, 64212300 Multimedia Message Service (MMS) services, 64212400 Wireless Application Protocol (WAP) services, 64212500 General Packet Radio Services (GPRS) services, 64212600 Enhanced Data for GSM Evolution (EDGE) services, 64212700 Universal Mobile Telephone System (UMTS) services, 64212800 Pay phone provider services, 64212900 Pre-paid phone card provider services, 64213000 Shared-business telephone network services, 64214000 Dedicated-business telephone network services, 64214200 Telephone switchboard services, 64214400 Communication land-line rental, 64215000 IP telephone services, 64216120 Electronic mail services, 64216300 Teletext services, 64220000 Telecommunication services except telephone and data transmission services, 64223000 Paging services, 64224000 Teleconferencing services, 64226000 Telematics services, 64227000 Integrated telecommunications services, 79510000 Telephone-answering services, 79511000 Telephone operator services, 79512000 Call centre

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
The network Services agreement is divided into the following ten Lots
Lot 1 Data Access Services
Lot 2 Local Connectivity Services
Lot 3 Traditional Telephony Services
Lot 4 Inbound Telephony Services
Lot 5 IP-Telephony Solutions
Lot 6 Mobile Voice & Data Services
Lot 7 Paging Services
Lot 8 Video Conferencing
Lot 9 Audio Conferencing
Lot 10 Integrated Communications
Each specific contract for services will include one or more of the core components specified for the Lot in question and may include supplementary components as required by the individual Contracting Body.
Core components provide the functionality and service that are material to the customer's requirement; Supplementary components are optional ancillary requirements that enhance or otherwise supplement the core components and will be set out by Potential Providers in their Tenders or responses to further competitions.
The Contracting Body shall specify the core component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider that is awarded a specific contract shall be required to provide the Contracting Body's specified core component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body supplementary components as part of its offer but it shall be at the Contracting Body's absolute discretion as to whether or not it wishes to purchase the offered supplementary components. The Potential Provider shall only offer supplementary components to Contracting Bodies who are procuring, or who have procured, a core component under a specific contract.
The scope of all Lots will include the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the Services.
All Lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a Lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body's requirement spans more than one Lot they may conduct their competition across more than 1 Lot.

If the Potential Provider wishes to provide PSN Services, such PSN Services must comply with the current PSN compliance and approval processes. Further information may be found following link https://www.publicservicesnetwork.service.gov.uk/joining

Contracting Bodies will be able to call off Services from the Framework Agreement through several mechanisms including direct award from catalogue, short form further competition and general further competition.
II.2.2)Information about options
Options: yes
Description of these options: The Maximum duration of the Framework Agreement is 48 months with the initial term of 24 months with an option for the Framework Agreement to be extended for up to two additional terms of up to 12 months each.
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Information about lots

Lot No: 1 Lot title: Data Access Services
1)Short description
This Lot 1 Data Access Services provides ranged connectivity services, enabling Site-to-Site or Site-to-cloud inter-connectivity.
The scope of this Lot includes the provision of end-to-end data access services, including but not limited to:
a) terrestrial, wireless and satellite solutions;
b) network related security and access control solutions including but not limited to provision of security equipment;
c) data networking equipment;
d) domain name resolution services;
e) support for classes and/or qualities of service;
f) individual or multiple data connectivity circuits;
g) the provision of IP connectivity to support voice services;
h) Closed user groups and virtual private networks; and
i) ISP and Internet services & gateways, including;
i. Internet access, transit and ISP peering solutions;
ii. Broadband routing and performance monitoring tools (including user self-test speed detection and reporting);
iii. Home and teleworker service packages, including remote access solutions;
iv. E-mail and website services as part of ISP service;
v. Co-location and hosting – but only as part of ISP service; and
vi. On-line storage as part of ISP service (i.e.; not SAN solutions or components).
Lot 1 Core Components:
(a) Connection between a Site and a centrally hosted service (e.g. in the cloud), enabling the consumption of those central services by users at the Site. For example, a wide area network (WAN) connection enabling a Site to connect to a centrally hosted voice service;
(b) A point-to-point data-only connection between customer sites. For example, a leased line between two customer premises.
Each specific contract awarded under the framework agreement will include one or more of the Core Components specified for the lot and may include Supplementary Components as required by the individual Contracting Body who has awarded the specific contract.
Core Components provide the functionality and service that are material to the Contracting Body's requirement; Supplementary Components are optional ancillary requirements that enhance or otherwise supplement the Core Components and will be set out by the Supplier in their Tenders or responses to further competitions.
The Contracting Body shall specify the Core Component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider awarded the subsequent specific contract (if one is awarded) shall be required to provide the Contracting Body's specified Core Component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body Supplementary Components as part of its Tender but it shall be at the customer's absolute discretion as to whether or not it wishes to purchase the offered Supplementary Components. The Potential Provider shall only offer Supplementary Components to Contracting Bodies who are procuring, or who have procured, a Core Component under this framework agreement.
The scope of all lots will include the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the Services.
All lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body's requirement spans more than one Lot they may conduct their competition across more than one Lot.

If the Potential Provider wishes to provide PSN Services, such PSN Services must comply with the current PSN compliance and approval processes. Further information on this may be found by following link https://www.publicservicesnetwork.service.gov.uk/joining.

Potential Providers are required to pass a minimum quality threshold before price is evaluated. The conclusion of Framework Agreement(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.
Contracting Bodies will be able to award specific contracts through several mechanisms including direct award from catalogue, short form further competition and general further competition.
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 32424000 Network infrastructure, 32412100 Telecommunications network, 32551000 Telephone cables and associated equipment, 32510000 Wireless telecommunications system, 32416000 ISDN network, 32546000 Digital switching equipment, 32342200 Earphones, 32344100 Portable receivers for calling and paging, 64211000 Public-telephone services, 64212900 Pre-paid phone card provider services, 32420000 Network equipment, 32342100 Headphones, 64214000 Dedicated-business telephone network services, 32250000 Mobile telephones, 32000000 Radio, television, communication, telecommunication and related equipment, 32400000 Networks, 51300000 Installation services of communications equipment, 32252100 Hands-free mobile telephones, 32530000 Satellite-related communications equipment, 32416100 ISDX network, 32520000 Telecommunications cable and equipment, 64216300 Teletext services, 32545000 PABX systems, 32544000 PABX equipment, 79511000 Telephone operator services, 32423000 Network hubs, 32427000 Network system, 64213000 Shared-business telephone network services, 64227000 Integrated telecommunications services, 64212600 Enhanced Data for GSM Evolution (EDGE) services, 64212100 Short Message Service (SMS) services, 51340000 Installation services of line telephony equipment, 64220000 Telecommunication services except telephone and data transmission services, 31712111 Phone cards, 32541000 Switchboard equipment, 32428000 Network upgrade, 50334200 Repair and maintenance services of line telegraphy equipment, 48512000 Interactive voice response software package, 50334000 Repair and maintenance services of line telephony and line telegraphy equipment, 48515000 Video conferencing software package, 32410000 Local area network, 64212400 Wireless Application Protocol (WAP) services, 64212500 General Packet Radio Services (GPRS) services, 31712112 SIM cards, 64226000 Telematics services, 48510000 Communication software package, 32429000 Telephone network equipment, 32550000 Telephone equipment, 32522000 Telecommunications equipment, 64223000 Paging services, 64210000 Telephone and data transmission services, 50334300 Repair and maintenance services of line telex equipment, 32252000 GSM telephones, 50330000 Maintenance services of telecommunications equipment, 48760000 Virus protection software package, 64224000 Teleconferencing services, 50334400 Communications system maintenance services, 32552000 Electrical apparatus for line telephony or line telegraphy, 64212700 Universal Mobile Telephone System (UMTS) services, 64214200 Telephone switchboard services, 79512000 Call centre, 32342440 Voice-mail system, 32332200 Telephone-answering machines, 32421000 Network cabling, 64212300 Multimedia Message Service (MMS) services, 48514000 Remote access software package, 50332000 Telecommunications-infrastructure maintenance services, 64214400 Communication land-line rental, 50331000 Repair and maintenance services of telecommunications lines, 32523000 Telecommunications facilities, 48314000 Voice recognition software package, 32417000 Multimedia networks, 32543000 Telephone switchboards, 32415000 Ethernet network, 32524000 Telecommunications system, 32360000 Intercom equipment, 32342450 Voice recorders, 31712113 Cards containing integrated circuits, 64212000 Mobile-telephone services, 48513000 Modem software package, 32412000 Communications network, 32540000 Switchboards, 51350000 Installation services of line telegraphy equipment, 32422000 Network components, 32332300 Sound recorders, 32500000 Telecommunications equipment and supplies, 32542000 Switchboard panels, 64212800 Pay phone provider services, 48516000 Exchange software package, 32521000 Telecommunications cable, 79510000 Telephone-answering services, 64216120 Electronic mail services, 64212200 Enhanced Messaging Service (EMS) services, 64215000 IP telephone services

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
In order to be awarded a place on Lot 1, Potential Providers must be capable of delivering all of the core components specified for the Lot.
Framework Agreements shall be concluded with a maximum of 25 Potential Providers under the Lot.
Lot No: 10 Lot title: Integrated Communications
1)Short description
This Lot 10 Integrated Communications provides both unified communications solutions and integration services to provide a common user interface for sometimes disparate and separate voice, video, data and other messaging applications; including but not limited to:
(a) Interoperability and collaboration tools;
(b) Performance optimisation and reporting options;
(c) Remote archiving;
(d) Security solutions (e.g.; authentication, access management or federated attribute management and single sign-on services);
(e) Multi-media messaging systems, services and related solutions.
Lot 10 Core Component:
Provision of unified communications products and related services that integrate several messaging and/or voice/video/data applications together and present user access (including reporting aspects) of such tools via a common interface. Example: The provision of a unified communications solution that allows a user to receive their voice-mails as email attachments; and record audio- and video-conferences as auditable records.
Each specific contract awarded under the framework agreement will include one or more of the Core Components specified for the lot and may include Supplementary Components as required by the individual Contracting Body who has awarded the specific contract.
Core Components provide the functionality and service that are material to the Contracting Body's requirement; Supplementary Components are optional ancillary requirements that enhance or otherwise supplement the Core Components and will be set out by the Supplier in their Tenders or responses to further competitions.
The Contracting Body shall specify the Core Component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider awarded the subsequent specific contract (if one is awarded) shall be required to provide the Contracting Body's specified Core Component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body Supplementary Components as part of its Tender but it shall be at the Contracting Body's absolute discretion as to whether or not it wishes to purchase the offered Supplementary Components. The Potential Provider shall only offer Supplementary Components to Contracting Bodies who are procuring, or who have procured, a Core Component under this framework agreement.
The scope of all lots will include the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the Services.
All lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body's requirement spans more than one Lot they may conduct their competition across more than one Lot.

If the Potential Provider wishes to provide PSN Services, such PSN Services must comply with the current PSN compliance and approval processes. Further information on this may be found by following link https://www.publicservicesnetwork.service.gov.uk/joining.

Potential Providers are required to pass a minimum quality threshold before price is evaluated. The conclusion of Framework Agreement(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.
Contracting Bodies will be able to award specific contracts through several mechanisms including direct award from catalogue, short form further competition and general further competition.er competition.
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 64213000 Shared-business telephone network services, 32422000 Network components, 64212500 General Packet Radio Services (GPRS) services, 64212600 Enhanced Data for GSM Evolution (EDGE) services, 32412100 Telecommunications network, 32552000 Electrical apparatus for line telephony or line telegraphy, 48515000 Video conferencing software package, 32332200 Telephone-answering machines, 64216300 Teletext services, 32542000 Switchboard panels, 50332000 Telecommunications-infrastructure maintenance services, 32520000 Telecommunications cable and equipment, 64227000 Integrated telecommunications services, 64212400 Wireless Application Protocol (WAP) services, 64212100 Short Message Service (SMS) services, 64226000 Telematics services, 79510000 Telephone-answering services, 51340000 Installation services of line telephony equipment, 48510000 Communication software package, 32000000 Radio, television, communication, telecommunication and related equipment, 32252100 Hands-free mobile telephones, 64214200 Telephone switchboard services, 64212700 Universal Mobile Telephone System (UMTS) services, 79512000 Call centre, 48512000 Interactive voice response software package, 32540000 Switchboards, 50334300 Repair and maintenance services of line telex equipment, 64212900 Pre-paid phone card provider services, 32551000 Telephone cables and associated equipment, 32428000 Network upgrade, 64214400 Communication land-line rental, 32421000 Network cabling, 48314000 Voice recognition software package, 32412000 Communications network, 32250000 Mobile telephones, 50334200 Repair and maintenance services of line telegraphy equipment, 64211000 Public-telephone services, 50330000 Maintenance services of telecommunications equipment, 32543000 Telephone switchboards, 48513000 Modem software package, 32500000 Telecommunications equipment and supplies, 32429000 Telephone network equipment, 32342100 Headphones, 32342200 Earphones, 32423000 Network hubs, 48514000 Remote access software package, 32524000 Telecommunications system, 64214000 Dedicated-business telephone network services, 31712111 Phone cards, 31712113 Cards containing integrated circuits, 32415000 Ethernet network, 64210000 Telephone and data transmission services, 64223000 Paging services, 32420000 Network equipment, 50334000 Repair and maintenance services of line telephony and line telegraphy equipment, 64215000 IP telephone services, 64212300 Multimedia Message Service (MMS) services, 32360000 Intercom equipment, 32521000 Telecommunications cable, 64224000 Teleconferencing services, 32530000 Satellite-related communications equipment, 64212800 Pay phone provider services, 48760000 Virus protection software package, 32424000 Network infrastructure, 32342450 Voice recorders, 32332300 Sound recorders, 32510000 Wireless telecommunications system, 32417000 Multimedia networks, 32344100 Portable receivers for calling and paging, 32416100 ISDX network, 64212200 Enhanced Messaging Service (EMS) services, 51300000 Installation services of communications equipment, 32541000 Switchboard equipment, 32410000 Local area network, 64212000 Mobile-telephone services, 50331000 Repair and maintenance services of telecommunications lines, 32252000 GSM telephones, 32545000 PABX systems, 32416000 ISDN network, 32522000 Telecommunications equipment, 32342440 Voice-mail system, 48516000 Exchange software package, 32400000 Networks, 32427000 Network system, 79511000 Telephone operator services, 64220000 Telecommunication services except telephone and data transmission services, 50334400 Communications system maintenance services, 32546000 Digital switching equipment, 64216120 Electronic mail services, 31712112 SIM cards, 51350000 Installation services of line telegraphy equipment, 32544000 PABX equipment, 32523000 Telecommunications facilities, 32550000 Telephone equipment

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
In order to be awarded a place on Lot 10 Potential Providers must be capable of delivering all of the core components specified for the lot.
Framework agreements shall be concluded with a maximum of 25 Potential Providers for this Lot.
Lot No: 4 Lot title: Inbound Telephony Services
1)Short description
This Lot 4 Inbound Telephony Services provides inbound call management services for an established local call centre function, including but not limited to non-geographic numbers such as:
(a) 03xx number services
(b) 05xx number services
(c) 08xx number services
(d) 09xx number services
Lot 4 Core Component:
The ability to provide a Contracting Body with a non-geographic number; and deliver all calls to that number to the Contracting Body's nominated service desk. Example: An 0800 number that gives members of the public access to the Contracting Body's public-facing service desk.
Each specific contract awarded under the Framework Agreement will include one or more of the Core Components specified for the Lot and may include Supplementary Components as required by the individual Contracting Body who has awarded the specific contract.
Core Components provide the functionality and service that are material to the Contracting Body's requirement; Supplementary Components are optional ancillary requirements that enhance or otherwise supplement the Core Components and will be set out by the Potential Provider in their Tenders or responses to further competitions.
The Contracting Body shall specify the Core Component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider awarded the subsequent specific contract (if one is awarded) shall be required to provide the Contracting Body's specified Core Component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body Supplementary Components as part of its Tender but it shall be at the Contracting Body's absolute discretion as to whether or not it wishes to purchase the offered Supplementary Components. The Potential Provider shall only offer Supplementary Components to Contracting Bodies who are procuring, or who have procured, a Core Component under this framework agreement.
The scope of all lots will include the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the Services.
All lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body's requirement spans more than one Lot they may conduct their competition across more than one Lot.

If the Potential Provider wishes to provide PSN Services, such PSN Services must comply with the current PSN compliance and approval processes. Further information on this may be found by following link https://www.publicservicesnetwork.service.gov.uk/joining.

Potential Providers are required to pass a minimum quality threshold before price is evaluated. The conclusion of Framework Agreement(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.
Contracting Bodies will be able to award specific contracts through several mechanisms including direct award from catalogue, short form further competition and general further competition.
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 64224000 Teleconferencing services, 48513000 Modem software package, 64212300 Multimedia Message Service (MMS) services, 32252000 GSM telephones, 32412000 Communications network, 32342440 Voice-mail system, 64212600 Enhanced Data for GSM Evolution (EDGE) services, 32544000 PABX equipment, 64223000 Paging services, 64220000 Telecommunication services except telephone and data transmission services, 64212200 Enhanced Messaging Service (EMS) services, 64215000 IP telephone services, 64212100 Short Message Service (SMS) services, 64212000 Mobile-telephone services, 48515000 Video conferencing software package, 32420000 Network equipment, 32541000 Switchboard equipment, 50334300 Repair and maintenance services of line telex equipment, 32415000 Ethernet network, 64214200 Telephone switchboard services, 32521000 Telecommunications cable, 32417000 Multimedia networks, 32427000 Network system, 31712111 Phone cards, 64216120 Electronic mail services, 32551000 Telephone cables and associated equipment, 32342450 Voice recorders, 32252100 Hands-free mobile telephones, 64212700 Universal Mobile Telephone System (UMTS) services, 31712112 SIM cards, 32421000 Network cabling, 32523000 Telecommunications facilities, 32344100 Portable receivers for calling and paging, 32542000 Switchboard panels, 32332300 Sound recorders, 32530000 Satellite-related communications equipment, 32342200 Earphones, 32546000 Digital switching equipment, 32424000 Network infrastructure, 48512000 Interactive voice response software package, 64214000 Dedicated-business telephone network services, 32400000 Networks, 32543000 Telephone switchboards, 64210000 Telephone and data transmission services, 31712113 Cards containing integrated circuits, 64212400 Wireless Application Protocol (WAP) services, 32552000 Electrical apparatus for line telephony or line telegraphy, 50334200 Repair and maintenance services of line telegraphy equipment, 48516000 Exchange software package, 32540000 Switchboards, 50334400 Communications system maintenance services, 51300000 Installation services of communications equipment, 51350000 Installation services of line telegraphy equipment, 32360000 Intercom equipment, 64226000 Telematics services, 32520000 Telecommunications cable and equipment, 64227000 Integrated telecommunications services, 50334000 Repair and maintenance services of line telephony and line telegraphy equipment, 50331000 Repair and maintenance services of telecommunications lines, 64212900 Pre-paid phone card provider services, 32550000 Telephone equipment, 64212500 General Packet Radio Services (GPRS) services, 32510000 Wireless telecommunications system, 79510000 Telephone-answering services, 32429000 Telephone network equipment, 32428000 Network upgrade, 48760000 Virus protection software package, 32522000 Telecommunications equipment, 79512000 Call centre, 32412100 Telecommunications network, 32524000 Telecommunications system, 32423000 Network hubs, 64216300 Teletext services, 32416100 ISDX network, 64213000 Shared-business telephone network services, 32342100 Headphones, 32500000 Telecommunications equipment and supplies, 48510000 Communication software package, 32545000 PABX systems, 79511000 Telephone operator services, 48761000 Anti-virus software package, 32410000 Local area network, 64214400 Communication land-line rental, 32250000 Mobile telephones, 50332000 Telecommunications-infrastructure maintenance services, 50330000 Maintenance services of telecommunications equipment, 32000000 Radio, television, communication, telecommunication and related equipment, 51340000 Installation services of line telephony equipment, 64212800 Pay phone provider services, 32332200 Telephone-answering machines, 48514000 Remote access software package, 32422000 Network components, 64211000 Public-telephone services, 48314000 Voice recognition software package, 32416000 ISDN network

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
In order to be awarded a place on Lot 4 Potential In order to be awarded a place on Lot 4 Potential Providers must be capable of delivering all of the core components specified for the Lot.
Framework Agreements shall be concluded with a maximum of 25 Potential Providers for this Lot.
Lot No: 2 Lot title: Local Connectivity Services
1)Short description
This Lot 2 Data Local Connectivity Services provides local connectivity services, constrained to a single site, enabling a user to consume a locally hosted service.
Provision of local connectivity services to connect an end user to a local service, including but not limited to provision of local area network (LAN) equipment, storage area network (SAN) equipment, the provision of wired or wireless connectivity and the provision of all elements of a complete solution.
The Lot scope may also include but not necessarily limited to:
(a) Provision of specialised power solutions including but not limited to uninterruptible power supplies (UPS), managed equipment rooms and monitoring solutions
(b) Local infrastructure audit and/or testing services (such as asset management tools)
(c) Environmental and local access control solutions
(d) Specialist security and/or operational management solutions
(e) Optimal equipment operation services (including air conditioning, fire suppression and power consumption management)
Note that external Data Access Services connectivity does not fall within the scope of this Lot.
Lot 2 Core Component:
(a) The ability to connect a user device to a local service hosted on-site. Example: A local area network (LAN) connection enabling a user to connect their laptop-based email client to the mail server hosted on-site.
Each specific contract awarded under the framework agreement will include one or more of the Core Components specified for the lot and may include Supplementary Components as required by the individual Contracting Body who has awarded the specific contract.
Core Components provide the functionality and service that are material to the Contracting Body's requirement; Supplementary Components are optional ancillary requirements that enhance or otherwise supplement the Core Components and will be set out by the Supplier in their Tenders or responses to further competitions.
The Contracting Body shall specify the Core Component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider awarded the subsequent specific contract (if one is awarded) shall be required to provide the Contracting Body's specified Core Component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body Supplementary Components as part of its Tender but it shall be at the Contracting Body's absolute discretion as to whether or not it wishes to purchase the offered Supplementary Components. The Potential Provider shall only offer Supplementary Components to Contracting Bodies who are procuring, or who have procured, a Core Component under this framework agreement.
The scope of all lots will include the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the Services.
All lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body's requirement spans more than one Lot they may conduct their competition across more than 1 Lot.

If the Potential Provider wishes to provide PSN Services, such PSN Services must comply with the current PSN compliance and approval processes. Further information on this may be found by following link https://www.publicservicesnetwork.service.gov.uk/joining.

Potential Providers are required to pass a minimum quality threshold before price is evaluated. The conclusion of Framework Agreement(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.
Contracting Bodies will be able to award specific contracts through several mechanisms including direct award from catalogue, short form further competition and general further competition.
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 31712113 Cards containing integrated circuits, 32423000 Network hubs, 32523000 Telecommunications facilities, 64213000 Shared-business telephone network services, 64212000 Mobile-telephone services, 64212100 Short Message Service (SMS) services, 32422000 Network components, 32546000 Digital switching equipment, 32421000 Network cabling, 64212400 Wireless Application Protocol (WAP) services, 32342450 Voice recorders, 64214200 Telephone switchboard services, 32417000 Multimedia networks, 79510000 Telephone-answering services, 64227000 Integrated telecommunications services, 50334300 Repair and maintenance services of line telex equipment, 32544000 PABX equipment, 32524000 Telecommunications system, 48760000 Virus protection software package, 32510000 Wireless telecommunications system, 79511000 Telephone operator services, 64212200 Enhanced Messaging Service (EMS) services, 48512000 Interactive voice response software package, 32550000 Telephone equipment, 64223000 Paging services, 32416100 ISDX network, 64220000 Telecommunication services except telephone and data transmission services, 64216120 Electronic mail services, 32428000 Network upgrade, 32360000 Intercom equipment, 32342200 Earphones, 32545000 PABX systems, 32332300 Sound recorders, 51300000 Installation services of communications equipment, 32420000 Network equipment, 32416000 ISDN network, 32429000 Telephone network equipment, 32000000 Radio, television, communication, telecommunication and related equipment, 64212900 Pre-paid phone card provider services, 32415000 Ethernet network, 64224000 Teleconferencing services, 64210000 Telephone and data transmission services, 31712112 SIM cards, 32521000 Telecommunications cable, 32412000 Communications network, 32342440 Voice-mail system, 48314000 Voice recognition software package, 50334000 Repair and maintenance services of line telephony and line telegraphy equipment, 32332200 Telephone-answering machines, 48515000 Video conferencing software package, 32551000 Telephone cables and associated equipment, 50334200 Repair and maintenance services of line telegraphy equipment, 51350000 Installation services of line telegraphy equipment, 64215000 IP telephone services, 32424000 Network infrastructure, 32400000 Networks, 48514000 Remote access software package, 50334400 Communications system maintenance services, 32252000 GSM telephones, 50330000 Maintenance services of telecommunications equipment, 64212600 Enhanced Data for GSM Evolution (EDGE) services, 32252100 Hands-free mobile telephones, 32530000 Satellite-related communications equipment, 50332000 Telecommunications-infrastructure maintenance services, 32250000 Mobile telephones, 32542000 Switchboard panels, 32522000 Telecommunications equipment, 32342100 Headphones, 79512000 Call centre, 32543000 Telephone switchboards, 64212500 General Packet Radio Services (GPRS) services, 64212700 Universal Mobile Telephone System (UMTS) services, 64212300 Multimedia Message Service (MMS) services, 32520000 Telecommunications cable and equipment, 32500000 Telecommunications equipment and supplies, 32552000 Electrical apparatus for line telephony or line telegraphy, 32412100 Telecommunications network, 32427000 Network system, 32344100 Portable receivers for calling and paging, 32410000 Local area network, 50331000 Repair and maintenance services of telecommunications lines, 64216300 Teletext services, 48510000 Communication software package, 32541000 Switchboard equipment, 64211000 Public-telephone services, 51340000 Installation services of line telephony equipment, 48516000 Exchange software package, 64212800 Pay phone provider services, 64214000 Dedicated-business telephone network services, 64214400 Communication land-line rental, 64226000 Telematics services, 32540000 Switchboards, 48513000 Modem software package, 31712111 Phone cards

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
In order to be awarded a place on Lot 2, Potential Providers must be capable of delivering all of the core components specified for the Lot.
Framework Agreements shall be concluded with a maximum of 25 Potential Providers under the Lot.
Lot No: 5 Lot title: IP Telephony Solutions
1)Short description
This Lot 5 IP Telephony Solutions provides end-to-end IP telephony services with the ability to connect the telephony service to the PSTN, enabling a user to be able to make and receive telephone calls.
The scope of this Lot is strictly IP/Internet-Protocol based including, but is not limited to:
(a) Voice call packages (including voice minutes, volume packages);
(b) Direct dial in (DDI) ranges;
(c) Authentication and access management;
(d) Messaging services;
(e) Interconnection gateways to traditional PSTN call delivery services; and
(f) Contact-centre functionality and features for the use of Contracting Body employees only, including:
i. Speech recognition software
ii. Automated call distribution (ACD) functionality, including intelligent contact routing (ICR), enhanced queuing and transfer
iii. Intelligent voice response (IVR) solutions involving provision of automated call routing using speech recognition software
iv. Other specialist administrative and reporting tools
v. Call Recording and quality management solutions that record calls either for training, development purposes and/or for compliance are also to be considered as within scope of this Lot.
Lot 5: Core Component:
The ability to make and receive telephone calls over an IP/Internet Protocol based network service, including breakout to PSTN. Example: A user making an audio call over the PSTN using a soft client on a desktop device connected to a local IP connectivity service.
Each specific contract awarded under the framework agreement will include 1 or more of the Core Components specified for the lot and may include Supplementary Components as required by the individual Contracting Body who has awarded the specific contract.
Core Components provide the functionality and service that are material to the Contracting Body's requirement; Supplementary Components are optional ancillary requirements that enhance or otherwise supplement the Core Components and will be set out by the Supplier in their Tenders or responses to further competitions.
The Contracting Body shall specify the Core Component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider awarded the subsequent specific contract (if one is awarded) shall be required to provide the Contracting Body's specified Core Component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body Supplementary Components as part of its Tender but it shall be at the Contracting Body's absolute discretion as to whether or not it wishes to purchase the offered Supplementary Components. The Potential Provider shall only offer Supplementary Components to Contracting Bodies who are procuring, or who have procured, a Core Component under this framework agreement.
The scope of all lots will include the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the Services.
All lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body's requirement spans more than one Lot they may conduct their competition across more than one Lot.

If the Potential Provider wishes to provide PSN Services, such PSN Services must comply with the current PSN compliance and approval processes. Further information on this may be found by following link https://www.publicservicesnetwork.service.gov.uk/joining.

Potential Providers are required to pass a minimum quality threshold before price is evaluated. The conclusion of Framework Agreement(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.
Contracting Bodies will be able to award specific contracts through several mechanisms including direct award from catalogue, short form further competition and general further competition.
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 32550000 Telephone equipment, 32500000 Telecommunications equipment and supplies, 32429000 Telephone network equipment, 32344100 Portable receivers for calling and paging, 32332200 Telephone-answering machines, 64210000 Telephone and data transmission services, 32510000 Wireless telecommunications system, 50334200 Repair and maintenance services of line telegraphy equipment, 64212300 Multimedia Message Service (MMS) services, 64224000 Teleconferencing services, 32400000 Networks, 51340000 Installation services of line telephony equipment, 32542000 Switchboard panels, 32543000 Telephone switchboards, 79510000 Telephone-answering services, 32423000 Network hubs, 51350000 Installation services of line telegraphy equipment, 64216120 Electronic mail services, 64220000 Telecommunication services except telephone and data transmission services, 32000000 Radio, television, communication, telecommunication and related equipment, 32417000 Multimedia networks, 48513000 Modem software package, 50334000 Repair and maintenance services of line telephony and line telegraphy equipment, 79512000 Call centre, 32416100 ISDX network, 32420000 Network equipment, 32422000 Network components, 32530000 Satellite-related communications equipment, 32546000 Digital switching equipment, 32545000 PABX systems, 64211000 Public-telephone services, 64212100 Short Message Service (SMS) services, 32524000 Telecommunications system, 50331000 Repair and maintenance services of telecommunications lines, 64213000 Shared-business telephone network services, 64214400 Communication land-line rental, 48516000 Exchange software package, 64215000 IP telephone services, 64212500 General Packet Radio Services (GPRS) services, 32522000 Telecommunications equipment, 32421000 Network cabling, 32332300 Sound recorders, 32552000 Electrical apparatus for line telephony or line telegraphy, 32342200 Earphones, 64212700 Universal Mobile Telephone System (UMTS) services, 64212600 Enhanced Data for GSM Evolution (EDGE) services, 48314000 Voice recognition software package, 64214000 Dedicated-business telephone network services, 64226000 Telematics services, 50330000 Maintenance services of telecommunications equipment, 32551000 Telephone cables and associated equipment, 50332000 Telecommunications-infrastructure maintenance services, 64216300 Teletext services, 48514000 Remote access software package, 64212900 Pre-paid phone card provider services, 32360000 Intercom equipment, 31712111 Phone cards, 32520000 Telecommunications cable and equipment, 64223000 Paging services, 31712112 SIM cards, 32424000 Network infrastructure, 31712113 Cards containing integrated circuits, 64212200 Enhanced Messaging Service (EMS) services, 32544000 PABX equipment, 48760000 Virus protection software package, 64227000 Integrated telecommunications services, 32416000 ISDN network, 64212000 Mobile-telephone services, 32540000 Switchboards, 32252100 Hands-free mobile telephones, 48512000 Interactive voice response software package, 32415000 Ethernet network, 32541000 Switchboard equipment, 32412100 Telecommunications network, 48515000 Video conferencing software package, 32252000 GSM telephones, 32523000 Telecommunications facilities, 32410000 Local area network, 32412000 Communications network, 32428000 Network upgrade, 48510000 Communication software package, 32521000 Telecommunications cable, 32342450 Voice recorders, 32342440 Voice-mail system, 32250000 Mobile telephones, 50334400 Communications system maintenance services, 64214200 Telephone switchboard services, 64212800 Pay phone provider services, 50334300 Repair and maintenance services of line telex equipment, 32342100 Headphones, 51300000 Installation services of communications equipment, 32427000 Network system, 64212400 Wireless Application Protocol (WAP) services

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
In order to be awarded a place on Lot 5 Potential Providers must be capable of delivering all of the core components specified for the Lot.
Framework Agreements shall be concluded with a maximum of 25 Potential Providers for this Lot.
Lot No: 6 Lot title: Mobile Voice & Data Services
1)Short description
This Lot 6 Mobile Voice and Data Services provides mobile voice and/or data services, including but not limited to:
(a) the ability to make and receive voice calls;
(b) the ability to send and receive short message service (SMS);
(c) the provision of voice-mail services;
(d) the provision of mobile data connectivity;
(e) the provision of mobile e-mail services (push and pull);
(f) the provision of mobile data applications and value added mobile services; and
(g) the provision of mobile device management (MDM), including the administration of mobile devices, such as smartphones, tablets and laptops when linked to a corporate network.
The provision of connectivity is permitted under this Lot 6 only as an intrinsic part of a mobile solution.
Lot 6 Core Component:
The ability to make and receive telephone calls from a compatible mobile device outside of a building. Example: The provision of an appropriate SIM card for a user's compatible mobile handset allowing the user to make and receive calls via the PSTN.
Each specific contract awarded under the framework agreement will include one or more of the Core Components specified for the lot and may include Supplementary Components as required by the individual Contracting Body who has awarded the specific contract.
Core Components provide the functionality and service that are material to the Contracting Body's requirement; Supplementary Components are optional ancillary requirements that enhance or otherwise supplement the Core Components and will be set out by the Supplier in their Tenders or responses to further competitions.
The Contracting Body shall specify the Core Component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider awarded the subsequent specific contract (if one is awarded) shall be required to provide the Contracting Body's specified Core Component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body Supplementary Components as part of its Tender but it shall be at the Contracting Body's absolute discretion as to whether or not it wishes to purchase the offered Supplementary Components. The Potential Provider shall only offer Supplementary Components to Contracting Bodies who are procuring, or who have procured, a Core Component under this framework agreement.
The scope of all lots will include the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the Services.
All lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body's requirement spans more than one Lot they may conduct their competition across more than one Lot.

If the Potential Provider wishes to provide PSN Services, such PSN Services must comply with the current PSN compliance and approval processes. Further information on this may be found by following link https://www.publicservicesnetwork.service.gov.uk/joining.

Potential Providers are required to pass a minimum quality threshold before price is evaluated. The conclusion of Framework Agreement(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.
Contracting Bodies will be able to award specific contracts through several mechanisms including direct award from catalogue, short form further competition and general further competition.
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 31712112 SIM cards, 32410000 Local area network, 32542000 Switchboard panels, 51300000 Installation services of communications equipment, 32342440 Voice-mail system, 32332200 Telephone-answering machines, 32416000 ISDN network, 64212100 Short Message Service (SMS) services, 64212300 Multimedia Message Service (MMS) services, 32522000 Telecommunications equipment, 32421000 Network cabling, 50334300 Repair and maintenance services of line telex equipment, 32521000 Telecommunications cable, 64226000 Telematics services, 32546000 Digital switching equipment, 32500000 Telecommunications equipment and supplies, 79510000 Telephone-answering services, 32332300 Sound recorders, 32428000 Network upgrade, 50332000 Telecommunications-infrastructure maintenance services, 32530000 Satellite-related communications equipment, 48314000 Voice recognition software package, 64214400 Communication land-line rental, 79511000 Telephone operator services, 48514000 Remote access software package, 32412100 Telecommunications network, 64227000 Integrated telecommunications services, 32545000 PABX systems, 64211000 Public-telephone services, 64214000 Dedicated-business telephone network services, 32551000 Telephone cables and associated equipment, 32524000 Telecommunications system, 32412000 Communications network, 32420000 Network equipment, 50330000 Maintenance services of telecommunications equipment, 32520000 Telecommunications cable and equipment, 79512000 Call centre, 32250000 Mobile telephones, 32423000 Network hubs, 64212900 Pre-paid phone card provider services, 32422000 Network components, 48510000 Communication software package, 50334200 Repair and maintenance services of line telegraphy equipment, 48515000 Video conferencing software package, 32544000 PABX equipment, 51340000 Installation services of line telephony equipment, 32429000 Telephone network equipment, 32424000 Network infrastructure, 64213000 Shared-business telephone network services, 32252000 GSM telephones, 51350000 Installation services of line telegraphy equipment, 64214200 Telephone switchboard services, 64212000 Mobile-telephone services, 32510000 Wireless telecommunications system, 32342100 Headphones, 48516000 Exchange software package, 48760000 Virus protection software package, 48513000 Modem software package, 48512000 Interactive voice response software package, 50331000 Repair and maintenance services of telecommunications lines, 32543000 Telephone switchboards, 64215000 IP telephone services, 64212800 Pay phone provider services, 50334000 Repair and maintenance services of line telephony and line telegraphy equipment, 64216300 Teletext services, 64224000 Teleconferencing services, 31712111 Phone cards, 32000000 Radio, television, communication, telecommunication and related equipment, 32550000 Telephone equipment, 32541000 Switchboard equipment, 64220000 Telecommunication services except telephone and data transmission services, 64223000 Paging services, 32416100 ISDX network, 64212400 Wireless Application Protocol (WAP) services, 32540000 Switchboards, 32252100 Hands-free mobile telephones, 64210000 Telephone and data transmission services, 64212600 Enhanced Data for GSM Evolution (EDGE) services, 50334400 Communications system maintenance services, 32342200 Earphones, 32344100 Portable receivers for calling and paging, 32360000 Intercom equipment, 32342450 Voice recorders, 64216120 Electronic mail services, 31712113 Cards containing integrated circuits, 64212200 Enhanced Messaging Service (EMS) services, 32400000 Networks, 32415000 Ethernet network, 64212700 Universal Mobile Telephone System (UMTS) services, 32427000 Network system, 32523000 Telecommunications facilities, 64212500 General Packet Radio Services (GPRS) services, 32552000 Electrical apparatus for line telephony or line telegraphy, 32417000 Multimedia networks

3)Quantity or scope
In order to be awarded a place on Lot 6 Potential Providers must be capable of delivering all of the core components specified for the lot.
Framework agreements shall be concluded with a maximum of 25 Potential Providers for this Lot.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
In order to be awarded a place on Lot 6 Potential Providers must be capable of delivering all of the core components specified for the Lot.
Framework Agreements shall be concluded with a maximum of 25 Potential Providers for this Lot.
Lot No: 8 Lot title: Video Conferencing
1)Short description
This Lot 8 Video Conferencing provides video-conferencing services including but not limited to all traditional and IP based conferencing services and the provision of all elements of a complete solution (excluding connectivity).
The Lot scope includes, but is not limited to:
(a) Related consultancy and training services to optimise performance or otherwise improve operations;
(b) Related software management tools (including performance enhancing software and software based clients to extend reach and inter-operability of the services);
(c) Call recording and quality/usage analysis tools.
Provision of related ancillary video conferencing services and/or peripheral equipment, including test and analysis tools, security access products, collaboration tools, call recording and playback, and transcribing/translation services.
Lot 8 Core Component:
The ability to call, connect and share audio-visual communications with another IP-based video device over any distance in real time. Example: The provision of equipment in a meeting room in each of two customer sites, allowing users at both locations to conduct a video-conference meeting between the 2 sites in real time.
Each specific contract awarded under the framework agreement will include one or more of the Core Components specified for the lot and may include Supplementary Components as required by the individual Contracting Body who has awarded the specific contract.
Core Components provide the functionality and service that are material to the Contracting Body's requirement; Supplementary Components are optional ancillary requirements that enhance or otherwise supplement the Core Components and will be set out by the Supplier in their Tenders or responses to further competitions.
The Contracting Body shall specify the Core Component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider awarded the subsequent specific contract (if one is awarded) shall be required to provide the Contracting Body's specified Core Component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body Supplementary Components as part of its Tender but it shall be at the Contracting Body's absolute discretion as to whether or not it wishes to purchase the offered Supplementary Components. The Potential Provider shall only offer Supplementary Components to Contracting Bodies who are procuring, or who have procured, a Core Component under this framework agreement.
The scope of all lots will include the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the Services.
All lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body's requirement spans more than one Lot they may conduct their competition across more than one Lot.

If the Potential Provider wishes to provide PSN Services, such PSN Services must comply with the current PSN compliance and approval processes. Further information on this may be found by following link https://www.publicservicesnetwork.service.gov.uk/joining.

Potential Providers are required to pass a minimum quality threshold before price is evaluated. The conclusion of Framework Agreement(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.
Contracting Bodies will be able to award specific contracts through several mechanisms including direct award from catalogue, short form further competition and general further competition.
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 64220000 Telecommunication services except telephone and data transmission services, 51340000 Installation services of line telephony equipment, 32415000 Ethernet network, 50330000 Maintenance services of telecommunications equipment, 32252100 Hands-free mobile telephones, 32412100 Telecommunications network, 32551000 Telephone cables and associated equipment, 32420000 Network equipment, 32422000 Network components, 48515000 Video conferencing software package, 64212100 Short Message Service (SMS) services, 48760000 Virus protection software package, 32545000 PABX systems, 32429000 Telephone network equipment, 64224000 Teleconferencing services, 64212600 Enhanced Data for GSM Evolution (EDGE) services, 32000000 Radio, television, communication, telecommunication and related equipment, 48510000 Communication software package, 32400000 Networks, 48314000 Voice recognition software package, 32540000 Switchboards, 32546000 Digital switching equipment, 32416000 ISDN network, 32544000 PABX equipment, 48514000 Remote access software package, 50334300 Repair and maintenance services of line telex equipment, 32344100 Portable receivers for calling and paging, 51300000 Installation services of communications equipment, 32250000 Mobile telephones, 64216120 Electronic mail services, 32342100 Headphones, 32428000 Network upgrade, 48512000 Interactive voice response software package, 32523000 Telecommunications facilities, 32542000 Switchboard panels, 64212300 Multimedia Message Service (MMS) services, 32423000 Network hubs, 64211000 Public-telephone services, 79511000 Telephone operator services, 64212200 Enhanced Messaging Service (EMS) services, 32543000 Telephone switchboards, 32342440 Voice-mail system, 32522000 Telecommunications equipment, 64223000 Paging services, 64214200 Telephone switchboard services, 48516000 Exchange software package, 32252000 GSM telephones, 31712111 Phone cards, 32550000 Telephone equipment, 64212900 Pre-paid phone card provider services, 64210000 Telephone and data transmission services, 50334400 Communications system maintenance services, 32520000 Telecommunications cable and equipment, 31712113 Cards containing integrated circuits, 50334000 Repair and maintenance services of line telephony and line telegraphy equipment, 64212800 Pay phone provider services, 50332000 Telecommunications-infrastructure maintenance services, 32416100 ISDX network, 64213000 Shared-business telephone network services, 64215000 IP telephone services, 32412000 Communications network, 79510000 Telephone-answering services, 48513000 Modem software package, 51350000 Installation services of line telegraphy equipment, 64212000 Mobile-telephone services, 64214400 Communication land-line rental, 32417000 Multimedia networks, 79512000 Call centre, 32342200 Earphones, 64212700 Universal Mobile Telephone System (UMTS) services, 50334200 Repair and maintenance services of line telegraphy equipment, 32332300 Sound recorders, 32427000 Network system, 32410000 Local area network, 31712112 SIM cards, 32530000 Satellite-related communications equipment, 64226000 Telematics services, 50331000 Repair and maintenance services of telecommunications lines, 32510000 Wireless telecommunications system, 32332200 Telephone-answering machines, 32360000 Intercom equipment, 32524000 Telecommunications system, 64214000 Dedicated-business telephone network services, 32541000 Switchboard equipment, 32421000 Network cabling, 32521000 Telecommunications cable, 32342450 Voice recorders, 64212500 General Packet Radio Services (GPRS) services, 64212400 Wireless Application Protocol (WAP) services, 32424000 Network infrastructure, 32500000 Telecommunications equipment and supplies, 64216300 Teletext services, 32552000 Electrical apparatus for line telephony or line telegraphy, 64227000 Integrated telecommunications services

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
In order to be awarded a place on Lot 8 Potential In order to be awarded a place on Lot 8 Potential Providers must be capable of delivering all of the core components specified for the Lot.
Framework Agreements shall be concluded with a maximum of 25 Potential Providers for this Lot.
Lot No: 7 Lot title: Paging Services
1)Short description
This Lot 7 Paging Services provides paging services, including but not limited to tone, numeric and word paging, as well as bureau services.
The provision of connectivity is only permitted under this Lot 7 as an intrinsic part of a Paging Services solution.
Lot 7 Core Component:
The ability to provide, (and users receive), a tone, numeric or word based paging alert. Example: The provision of a paging receiver, which can receive a sent message within an indoor office environment.
Each specific contract awarded under the framework agreement will include one or more of the Core Components specified for the lot and may include Supplementary Components as required by the individual Contracting Body who has awarded the specific contract.
Core Components provide the functionality and service that are material to the Contracting Body's requirement; Supplementary Components are optional ancillary requirements that enhance or otherwise supplement the Core Components and will be set out by the Supplier in their Tenders or responses to further competitions.
The Contracting Body shall specify the Core Component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider awarded the subsequent specific contract (if one is awarded) shall be required to provide the Contracting Body's specified Core Component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body Supplementary Components as part of its Tender but it shall be at the Contracting Body's absolute discretion as to whether or not it wishes to purchase the offered Supplementary Components. The Potential Provider shall only offer Supplementary Components to Contracting Bodies who are procuring, or who have procured, a Core Component under this framework agreement.
The scope of all lots will include the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the Services.
All lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body's requirement spans more than one Lot they may conduct their competition across more than 1 Lot.

If the Potential Provider wishes to provide PSN Services, such PSN Services must comply with the current PSN compliance and approval processes. Further information on this may be found by following link https://www.publicservicesnetwork.service.gov.uk/joining.

Potential Providers are required to pass a minimum quality threshold before price is evaluated. The conclusion of Framework Agreement(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.
Contracting Bodies will be able to award specific contracts through several mechanisms including direct award from catalogue, short form further competition and general further competition.
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 64215000 IP telephone services, 64212200 Enhanced Messaging Service (EMS) services, 32000000 Radio, television, communication, telecommunication and related equipment, 32551000 Telephone cables and associated equipment, 79511000 Telephone operator services, 32540000 Switchboards, 32421000 Network cabling, 64214400 Communication land-line rental, 50334000 Repair and maintenance services of line telephony and line telegraphy equipment, 50334300 Repair and maintenance services of line telex equipment, 64210000 Telephone and data transmission services, 32522000 Telecommunications equipment, 50331000 Repair and maintenance services of telecommunications lines, 32544000 PABX equipment, 64214000 Dedicated-business telephone network services, 50334400 Communications system maintenance services, 32427000 Network system, 48510000 Communication software package, 32420000 Network equipment, 48514000 Remote access software package, 31712113 Cards containing integrated circuits, 64227000 Integrated telecommunications services, 32546000 Digital switching equipment, 51300000 Installation services of communications equipment, 64213000 Shared-business telephone network services, 32360000 Intercom equipment, 48516000 Exchange software package, 32429000 Telephone network equipment, 64212400 Wireless Application Protocol (WAP) services, 32523000 Telecommunications facilities, 32520000 Telecommunications cable and equipment, 64212900 Pre-paid phone card provider services, 32415000 Ethernet network, 51340000 Installation services of line telephony equipment, 32332200 Telephone-answering machines, 32416100 ISDX network, 64220000 Telecommunication services except telephone and data transmission services, 32342200 Earphones, 64212600 Enhanced Data for GSM Evolution (EDGE) services, 32541000 Switchboard equipment, 32423000 Network hubs, 79510000 Telephone-answering services, 32342440 Voice-mail system, 32542000 Switchboard panels, 64214200 Telephone switchboard services, 32252000 GSM telephones, 32424000 Network infrastructure, 32417000 Multimedia networks, 64212000 Mobile-telephone services, 32412000 Communications network, 32252100 Hands-free mobile telephones, 50334200 Repair and maintenance services of line telegraphy equipment, 64224000 Teleconferencing services, 64212100 Short Message Service (SMS) services, 64211000 Public-telephone services, 31712111 Phone cards, 50330000 Maintenance services of telecommunications equipment, 48513000 Modem software package, 48760000 Virus protection software package, 32342100 Headphones, 48314000 Voice recognition software package, 32545000 PABX systems, 48515000 Video conferencing software package, 32342450 Voice recorders, 32552000 Electrical apparatus for line telephony or line telegraphy, 32521000 Telecommunications cable, 32416000 ISDN network, 64223000 Paging services, 32344100 Portable receivers for calling and paging, 64212500 General Packet Radio Services (GPRS) services, 64212300 Multimedia Message Service (MMS) services, 64216300 Teletext services, 32250000 Mobile telephones, 64211100 Local telephone services, 64212800 Pay phone provider services, 32428000 Network upgrade, 32410000 Local area network, 32412100 Telecommunications network, 32510000 Wireless telecommunications system, 64226000 Telematics services, 64216120 Electronic mail services, 32500000 Telecommunications equipment and supplies, 31712112 SIM cards, 32530000 Satellite-related communications equipment, 32543000 Telephone switchboards, 51350000 Installation services of line telegraphy equipment, 79512000 Call centre, 32400000 Networks, 48512000 Interactive voice response software package, 32332300 Sound recorders, 64212700 Universal Mobile Telephone System (UMTS) services, 32524000 Telecommunications system, 32422000 Network components, 50332000 Telecommunications-infrastructure maintenance services, 32550000 Telephone equipment

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
In order to be awarded a place on Lot 7 Potential Providers must be capable of delivering all of the core components specified for the Lot.
Framework Agreements shall be concluded with a maximum of 25 Potential Providers for this Lot.
Lot No: 9 Lot title: Audio Conferencing
1)Short description
This Lot 9 Audio Conferencing provides audio-conferencing services, including call recording and quality/usage analysis tools.
The scope also includes the provision of related ancillary audio conferencing services and/or peripheral equipment, (including software, management tools, test and analysis tools, security access products, collaboration tools, call recording and playback, and transcribing/translation services).
The ability to reserve/pre-book and obtain dedicated dial-in numbers and coded access references (up to 1-month in advance) to use the service to set up an audio/voice-only conference
Lot 9 Core Component:
The ability to use the service to set up an audio/voice-only conference on demand. Example: The provision of a direct dial number and login credentials.
Each specific contract awarded under the framework agreement will include one or more of the Core Components specified for the lot and may include Supplementary Components as required by the individual Contracting Body who has awarded the specific contract.
Core Components provide the functionality and service that are material to the Contracting Body's requirement; Supplementary Components are optional ancillary requirements that enhance or otherwise supplement the Core Components and will be set out by the Supplier in their Tenders or responses to further competitions.
The Contracting Body shall specify the Core Component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider awarded the subsequent specific contract (if one is awarded) shall be required to provide the Contracting Body's specified Core Component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body Supplementary Components as part of its Tender but it shall be at the Contracting Body's absolute discretion as to whether or not it wishes to purchase the offered Supplementary Components. The Potential Provider shall only offer Supplementary Components to Contracting Bodies who are procuring, or who have procured, a Core Component under this framework agreement.
The scope of all lots will include the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the Services.
All lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body's requirement spans more than one Lot they may conduct their competition across more than one Lot.

If the Potential Provider wishes to provide PSN Services, such PSN Services must comply with the current PSN compliance and approval processes. Further information on this may be found by following link https://www.publicservicesnetwork.service.gov.uk/joining.

Potential Providers are required to pass a minimum quality threshold before price is evaluated. The conclusion of Framework Agreement(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.
Contracting Bodies will be able to award specific contracts through several mechanisms including direct award from catalogue, short form further competition and general further competition.
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 64212200 Enhanced Messaging Service (EMS) services, 32544000 PABX equipment, 32000000 Radio, television, communication, telecommunication and related equipment, 79510000 Telephone-answering services, 32412000 Communications network, 32360000 Intercom equipment, 64212000 Mobile-telephone services, 64212300 Multimedia Message Service (MMS) services, 31712113 Cards containing integrated circuits, 64216120 Electronic mail services, 32332200 Telephone-answering machines, 64214400 Communication land-line rental, 50330000 Maintenance services of telecommunications equipment, 48516000 Exchange software package, 32417000 Multimedia networks, 64214000 Dedicated-business telephone network services, 48515000 Video conferencing software package, 64220000 Telecommunication services except telephone and data transmission services, 32550000 Telephone equipment, 32252000 GSM telephones, 32429000 Telephone network equipment, 32541000 Switchboard equipment, 32344100 Portable receivers for calling and paging, 64224000 Teleconferencing services, 32342450 Voice recorders, 32542000 Switchboard panels, 50334000 Repair and maintenance services of line telephony and line telegraphy equipment, 64216300 Teletext services, 32524000 Telecommunications system, 50334300 Repair and maintenance services of line telex equipment, 32510000 Wireless telecommunications system, 32530000 Satellite-related communications equipment, 32416000 ISDN network, 32342440 Voice-mail system, 50334200 Repair and maintenance services of line telegraphy equipment, 51340000 Installation services of line telephony equipment, 64212500 General Packet Radio Services (GPRS) services, 64212100 Short Message Service (SMS) services, 79512000 Call centre, 32412100 Telecommunications network, 32551000 Telephone cables and associated equipment, 64227000 Integrated telecommunications services, 48510000 Communication software package, 64223000 Paging services, 48512000 Interactive voice response software package, 64211000 Public-telephone services, 31712111 Phone cards, 32522000 Telecommunications equipment, 32342100 Headphones, 64226000 Telematics services, 32427000 Network system, 32423000 Network hubs, 31712112 SIM cards, 64214200 Telephone switchboard services, 32546000 Digital switching equipment, 32523000 Telecommunications facilities, 32543000 Telephone switchboards, 50334400 Communications system maintenance services, 32540000 Switchboards, 48513000 Modem software package, 32342200 Earphones, 32332300 Sound recorders, 48314000 Voice recognition software package, 50331000 Repair and maintenance services of telecommunications lines, 64212400 Wireless Application Protocol (WAP) services, 32415000 Ethernet network, 32552000 Electrical apparatus for line telephony or line telegraphy, 64215000 IP telephone services, 32500000 Telecommunications equipment and supplies, 32250000 Mobile telephones, 64210000 Telephone and data transmission services, 32410000 Local area network, 79511000 Telephone operator services, 64212600 Enhanced Data for GSM Evolution (EDGE) services, 32420000 Network equipment, 32252100 Hands-free mobile telephones, 51350000 Installation services of line telegraphy equipment, 64212800 Pay phone provider services, 32428000 Network upgrade, 32521000 Telecommunications cable, 64212900 Pre-paid phone card provider services, 51300000 Installation services of communications equipment, 32416100 ISDX network, 48514000 Remote access software package, 48760000 Virus protection software package, 32520000 Telecommunications cable and equipment, 32545000 PABX systems, 64213000 Shared-business telephone network services, 50332000 Telecommunications-infrastructure maintenance services, 32422000 Network components, 64212700 Universal Mobile Telephone System (UMTS) services, 32424000 Network infrastructure, 32421000 Network cabling, 32400000 Networks

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
In order to be awarded a place on Lot 9 Potential Providers must be capable of delivering all of the core components specified for the Lot.
Framework Agreements shall be concluded with a maximum of 25 Potential Providers for this Lot.
Lot No: 3 Lot title: Traditional Telephony Services
1)Short description
This Lot 3 Traditional Telephony Services provides voice services enabling a customer's local traditional (i.e. non-IP) telephony equipment to be connected to the PSTN, enabling a user to make and receive telephone calls, including but not limited to:
(a) Traditional voice connectivity (ISDN2, ISDN30 and analogue and digital exchange lines);
(b) Session initiation protocol (SIP) trunks;
(c) Voice call packages (including voice minutes, volume packages);
(d) Direct dial in (DDI) ranges; and
(e) Carrier pre-select (CPS) services
The desired scope also includes the adoption/on-boarding and management/maintenance of existing legacy equipment estates until end of life and then transitioning into the new solutions procured via this framework.
Lot 3 Core Component:
(a) The ability to connect local exchange equipment to a Telco carrier exchange enabling users to make and receive telephone calls. Example: An ISDN30 connection between the customers locally hosted exchange equipment and a Telco exchange, with associated provision of voice service, to enable the users on site to make and receive PSTN calls.
Each specific contract awarded under the framework agreement will include one or more of the Core Components specified for the lot and may include Supplementary Components as required by the individual Contracting Body who has awarded the specific contract.
Core Components provide the functionality and service that are material to the Contracting Body's requirement; Supplementary Components are optional ancillary requirements that enhance or otherwise supplement the Core Components and will be set out by the Supplier in their Tenders or responses to further competitions.
The Contracting Body shall specify the Core Component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider awarded the subsequent specific contract (if one is awarded) shall be required to provide the Contracting Body's specified Core Component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body Supplementary Components as part of its Tender but it shall be at the Contracting Body's absolute discretion as to whether or not it wishes to purchase the offered Supplementary Components. The Potential Provider shall only offer Supplementary Components to Contracting Bodies who are procuring, or who have procured, a Core Component under this framework agreement.
The scope of all lots will include the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the Services.
All lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body's requirement spans more than one Lot they may conduct their competition across more than one Lot.

If the Potential Provider wishes to provide PSN Services, such PSN Services must comply with the current PSN compliance and approval processes. Further information on this may be found by following link https://www.publicservicesnetwork.service.gov.uk/joining

Potential Providers are required to pass a minimum quality threshold before price is evaluated. The conclusion of Framework Agreement(s) will be on the basis of the most economically advantageous tender(s) for each Lot and not necessarily those tenders with the lowest price.
Contracting Bodies will be able to award specific contracts through several mechanisms including direct award from catalogue, short form further competition and general further competition.
2)Common procurement vocabulary (CPV)

64200000 Telecommunications services, 32424000 Network infrastructure, 32521000 Telecommunications cable, 64212100 Short Message Service (SMS) services, 32427000 Network system, 32416100 ISDX network, 32420000 Network equipment, 32428000 Network upgrade, 32342200 Earphones, 32342450 Voice recorders, 32522000 Telecommunications equipment, 48513000 Modem software package, 64214400 Communication land-line rental, 31712113 Cards containing integrated circuits, 48514000 Remote access software package, 50334200 Repair and maintenance services of line telegraphy equipment, 32252000 GSM telephones, 64212500 General Packet Radio Services (GPRS) services, 48516000 Exchange software package, 64212300 Multimedia Message Service (MMS) services, 64214000 Dedicated-business telephone network services, 48512000 Interactive voice response software package, 32412100 Telecommunications network, 64211100 Local telephone services, 64223000 Paging services, 64212900 Pre-paid phone card provider services, 32416000 ISDN network, 32500000 Telecommunications equipment and supplies, 32421000 Network cabling, 32360000 Intercom equipment, 32429000 Telephone network equipment, 31712111 Phone cards, 64226000 Telematics services, 32551000 Telephone cables and associated equipment, 51340000 Installation services of line telephony equipment, 64212700 Universal Mobile Telephone System (UMTS) services, 32423000 Network hubs, 64216300 Teletext services, 32332300 Sound recorders, 64212000 Mobile-telephone services, 32544000 PABX equipment, 32400000 Networks, 32524000 Telecommunications system, 32545000 PABX systems, 79510000 Telephone-answering services, 32344100 Portable receivers for calling and paging, 51300000 Installation services of communications equipment, 64220000 Telecommunication services except telephone and data transmission services, 64212600 Enhanced Data for GSM Evolution (EDGE) services, 32000000 Radio, television, communication, telecommunication and related equipment, 32332200 Telephone-answering machines, 32412000 Communications network, 32252100 Hands-free mobile telephones, 32342440 Voice-mail system, 32520000 Telecommunications cable and equipment, 64212800 Pay phone provider services, 64215000 IP telephone services, 32543000 Telephone switchboards, 32530000 Satellite-related communications equipment, 32523000 Telecommunications facilities, 32417000 Multimedia networks, 79512000 Call centre, 32552000 Electrical apparatus for line telephony or line telegraphy, 32415000 Ethernet network, 48515000 Video conferencing software package, 50332000 Telecommunications-infrastructure maintenance services, 64214200 Telephone switchboard services, 32546000 Digital switching equipment, 50334300 Repair and maintenance services of line telex equipment, 64227000 Integrated telecommunications services, 48314000 Voice recognition software package, 48760000 Virus protection software package, 50334000 Repair and maintenance services of line telephony and line telegraphy equipment, 32540000 Switchboards, 64216120 Electronic mail services, 64213000 Shared-business telephone network services, 48510000 Communication software package, 32541000 Switchboard equipment, 32410000 Local area network, 64212200 Enhanced Messaging Service (EMS) services, 64210000 Telephone and data transmission services, 64212400 Wireless Application Protocol (WAP) services, 50330000 Maintenance services of telecommunications equipment, 32510000 Wireless telecommunications system, 32342100 Headphones, 32250000 Mobile telephones, 32422000 Network components, 32550000 Telephone equipment, 79511000 Telephone operator services, 31712112 SIM cards, 50331000 Repair and maintenance services of telecommunications lines, 64224000 Teleconferencing services, 50334400 Communications system maintenance services, 51350000 Installation services of line telegraphy equipment, 32542000 Switchboard panels

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
In order to be awarded a place on Lot 3 Potential Providers must be capable of delivering all of the core components specified for the Lot.
Framework Agreements shall be concluded with a maximum of 25 Potential Providers for this Lot.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Participants will be advised if this is necessary during the procurement. Parent company and/or other guarantees of performance and financial liability may be required the Contracting Authority if considered appropriate.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
No special legal form is required but if a contract is awarded to a consortium, the Contracting Authority may require the consortium to form a legal entity before entering into the Framework Agreement.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: Potential Providers will be assessed in accordance with Part 4 of the Public Contracts Regulations 2006, as amended (implementing Title II, Chapter V11, Section 2 of Directive 2004/18/EC), on the basis of information provided in response to an Invitation to Tender (“ITT”).
This procurement will be managed electronically via the Contracting Authority's e-Sourcing Suite. To participate in this procurement, Potential providers must first be registered on the e-Sourcing Suite.

If you have not yet registered on the eSourcing Suite, this can be done on-line at https://gpsesourcing.cabinetoffice.gov.uk by following the link ‘Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will ultimately enter into a Framework Agreement with the Contracting Authority if successful. Full instructions for registration and use of the system can be found at http://ccs.cabinetoffice.gov.uk/i-am-supplier/respond-tender

Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@ccs.gsi.gov.uk

Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Potential Provider; and the name and contact details for the registered individual sending the email. The Contracting Authority will process the email and then enable the Potential Provider to access the procurement on-line via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done.
As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information.

For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Help-desk email: eenablement@ccs.gsi.gov.uk

Tenders must be received by the date in IV.3.4.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: Potential Providers will be assessed in accordance with Part 4 of the Public Contracts Regulations 2006, as amended (implementing Title II, Chapter V11, Section 2 of Directive 2004/18/EC), on the basis of information provided in response to an ITT.

The ITT can be accessed at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in III.2.1

The Contracting Authority may take into account any of the following information:
(a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the Potential Provider is established;
(c) a statement of the Potential Provider's overall turnover and, where appropriate, of turnover in the area covered by the Framework Agreement for a maximum of the last 3 financial years available, depending on the date on which the Potential Provider was set up and started trading, as far as the information on these turnovers is available.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
Potential Provider(s) will be assessed in accordance with Part 4 of the Public Contracts Regulations 2006, as amended (implementing Title II, Chapter V11, Section 2 of Directive 2004/18/EC), on the basis of information provided in response to an ITT.

The ITT can be accessed at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in III.2.1

The information required to demonstrate compliance with the minimum standard for reliability with regard to the services to be provided under the Framework Agreement having regard to past performance is set out below:
(1) The Potential Provider must supply a list comprising a statement of all the relevant principal services provided in the previous 3 years by the entity or entities specified in A or B below.
“Relevant principal services” are, in this context, networks and telecommunications services that cover one or more of the “Core Components” detailed in schedule 2 to Attachment 4 – Framework Agreement, with a total contract value equal to or in excess of 20 000 000 GBP.
Any reference to the Potential Provider includes reference to a consortium, where relevant, whether or not the consortium has a legal personality.
The criteria by reference to which the relevant principal services have been identified should be stated by the economic operator.
A.
The list referred to above must include at least either:
(a) contracts under which the relevant principal services have been provided by the Potential Provider; or
(b) a contract (or contracts) under which the Potential Provider has provided the relevant principal services of some specific value, quantity or description.
Where the Potential Provider is an entity that is continuing an undertaking or undertakings (or any part of an undertaking or undertakings) which were previously conducted by one or more other entities (each a “predecessor entity”), the list of such contracts must include the contracts under which relevant principal services were provided by each predecessor entity.
B.
Alternatively, where the Potential Provider may rely on other entities (including, in the case of a consortium, members of the consortium) to enable it to perform the contract and/or any specific contract to be awarded under the Framework Agreement, save as specified below the list must:
(i) describe the function that each such other entity will perform under the Framework Agreement and/or any specific contract to be awarded under the Framework Agreement, and
(ii) include at least either:
(a) contracts in respect of the relevant principal services provided by the Potential Provider (or a predecessor entity) and contracts in respect of relevant principal services provided by any other entity (including any member of the consortium) on which the Potential Provider may intend to rely to enable it to perform the services under Framework Agreement and/or any specific contract to be awarded under the Framework Agreement, or
(b) in respect of the Potential Provider or any other such entity, a contract (or contracts) under which the relevant principal services were provided by it of some specific, value, quantity or other description and in either case which are relevant to the function that each will perform under the Framework Agreement or any specific contract to be awarded under the Framework Agreement.
Where the Potential Provider is an entity which has been formed for the particular purposes of bidding for the Framework Agreement which is the subject of this OJEU Notice, the Potential Provider may comply with paragraph B(ii) above by including in its list, contracts under which relevant principal services were provided by those entities on whom the Potential Provider will rely to perform the services under the Framework Agreement (or their predecessor entities), instead of the Provider itself.
Where it is envisaged that the Potential Provider will rely on one or more sub-contractors to enable it to perform the services under the Framework Agreement or any specific contract to be awarded under the Framework Agreement to be performed:
In so far as any sub-contractor has not been appointed, the list should describe the function that sub-contractor will perform but need not include any contract by such a sub-contractor, and in so far as the anticipated value of any particular sub-contract is less than 5 per cent of the total contract value, the bidder need not comply with the requirements in B(ii) above in relation to that particular sub-contract.
(2) The Potential Provider must also provide:
(a) certificates in the form set out in the attachment to the selection questionnaire for this procurement exercise from those to whom the relevant principal services on the list were provided;
(b) if any such certificate cannot be obtained, an explanation of the steps taken to obtain it and why it is not available and a certificate (in the same form) from the entity that provided the relevant principal services instead;
(c) if the certificate does not state that the relevant principal services have been provided satisfactorily in accordance with the terms of the contract in question, information to show that any reason why they were not so provided will not recur in the performance of the services to be provided under the Framework Agreement and any specific contract to be awarded under the Framework Agreement.
(3) In considering whether it is satisfied that the minimum standard for reliability based on past performance is met, the Contracting Authority reserves the right to verify the information required and to require the Potential Provider to clarify or supplement it.
The Contracting Authority reserves the right throughout the duration of the Framework Agreement and any specific contracts awarded thereunder, to continue to assess whether the Potential Provider where appointed to provide services under the Framework Agreement continues to meet the minimum standard for reliability.
Any Potential Provider must meet the minimum standard in relation to reliability based on past performance.
The minimum standard for reliability having regard to past performance is that the Contracting Authority is satisfied that the contracts required on the list to be provided have been satisfactorily performed in accordance with their terms or, where that has not occurred, the reason or reasons why that has not occurred in relation to any such contract, will not recur in the performance of the services under the Framework Agreement or of any specific contract to be awarded under the Framework Agreement.
The Contracting Authority will assess whether or not this minimum standard is met at the selection stage. In addition the Contracting Authority will also re-assess whether this minimum standard is met prior to the conclusion of the Framework Agreement.
The Contracting Authority will also assess whether this minimum standard is met on request from a Contracting Body prior to the proposed award of a specific contract with a value of 20 000 000 GBP or greater (excluding VAT). Failure to meet the minimum standard set will render the Potential Provider in question ineligible to be awarded that specific contract.
Minimum level(s) of standards possibly required:
Any Potential Provider must meet the minimum standard in relation to reliability based on past performance.
The minimum standard for reliability having regard to past performance is that the Contracting Authority is satisfied that the contracts required on the list to be provided have been satisfactorily performed in accordance with their terms or, where that has not occurred, the reason or reasons why that has not occurred in relation to any such contract, will not recur in the performance of the services under the Framework Agreement or of any specific contract to be awarded under the Framework Agreement.
The Contracting Authority will assess whether or not this minimum standard is met at the selection stage. In addition the Contracting Authority will also re-assess whether this minimum standard is met prior to the conclusion of the Framework Agreement.
The Contracting Authority will also assess whether this minimum standard is met on request from a Contracting Body prior to the proposed award of a specific contract with a value of 20 000 000 GBP or greater (excluding VAT). Failure to meet the minimum standard set will render the Potential Provider in question ineligible to be awarded that specific contract.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
RM 1045
IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

of 1.8.2014
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
4.12.2014 - 15:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
in days: 180 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders
Date: 4.12.2014 - 15:01

Place:

Electronically, via web-based portal.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
Potential Providers should note that, in accordance with the UK Government's policies on transparency, the Contracting Authority intends to publish the Invitation to Tender (ITT) document and the text of any Framework Agreement awarded, subject to possible redactions in accordance with the law or at the discretion of Crown Commercial Service. The terms of the proposed Framework Agreement will also permit a Contracting Body awarding a specific contract under this Framework Agreement, to publish the text of that specific contract, subject to possible redactions at the discretion of the contracting authority and in accordance with the law. Further information on transparency can be found at:

http://ccs.cabinetoffice.gov.uk/about-government-procurement-service/transparency-and-accountability/transparency-procurement

The Contracting Authority expressly reserves the right (i) not to conclude a Framework Agreement as a result of the procurement process commenced by the publication of this notice; and (ii) to make whatever changes it may see fit to the content and structure of the procurement and in no circumstances will the Contracting Authority be liable for any costs incurred by the Potential Providers in relation to this procurement. If the Contracting Authority decides to enter into Framework Agreements with the successful Potential Providers, this does not mean that there is any guarantee of subsequent specific contracts being awarded. Any expenditure, work or effort undertaken prior to the conclusion of a Framework Agreement is accordingly a matter solely for the commercial judgement of Potential Providers. Any specific contracts awarded under this Framework Agreement will form a separate contract between the Potential Provider and the Contracting Body awarding the specifc contract. The Contracting Authority and Contracting Bodies utilising the Framework Agreementreserve the right to use any electronic portal for the purpose of administering the Framework Agreement and any specific contracts awarded under the Framework Agreement.
The duration referenced in Section II.1.4 is for the award of specific contracts under the Framework Agreement.
The value provided in Section II.1.4 is only an estimate. The Contracting Authority cannot guarantee to Potential Providers any business through this Framework Agreement.
The Contracting Authority wishes to establish a Framework Agreement for use by the following UK public sector bodies (and any future successors to these organisations):
Central Government Departments, Local Government and Public Corporations that can be accessed at the Public Sector Classification Guide:

http://www.ons.gov.uk/ons/rel/na-classification/national-accounts-sector-classification/index.html

Please note Central Government departments may be subject to Government Digital Service approval before using the Framework Agreement.
Local Authorities

http://openlylocal.com/councils/all

www.ubico.co.uk Agent acting on behalf of Cheltenham Borough Council.

NDPBs

https://www.gov.uk/government/organisations

National Parks Authorities

http://www.nationalparks.gov.uk/

Educational Establishments in England and Wales, maintained by the Department for Children, Schools and Families including Schools, Universities and Colleges but not Independent Schools

http://www.education.gov.uk/edubase/home.xhtml

Police Forces in the United Kingdom

http://www.police.uk/?view=force_sites

http://apccs.police.uk/about-the-apcc/

Fire and Rescue Services in the United Kingdom

http://www.fireservice.co.uk/information/ukfrs

http://www.nifrs.org/areas-districts/

http://www.firescotland.gov.uk/your-area.aspx

NHS Bodies England

http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/OtherListing.aspx

Hospices in the UK

http://www.helpthehospices.org.uk/about-hospice-care/find-a-hospice/uk-hospice-and-palliative-care-services/

Registered Social Landlords (Housing Associations)
Third Sector and Charities in the United Kingdom

http://www.charitycommission.gov.uk/find-charities/

http://www.oscr.org.uk/search-charity-register/

https://www.charitycommissionni.org.uk/ShowCharity/RegisterOfCharities/RegisterHomePage.aspx

Citizens Advice in the United Kingdom

http://www.citizensadvice.org.uk/index/getadvice.htm

www.cas.org.uk

http://www.citizensadvice.co.uk/

Scottish Public Bodies
The Framework Agreement will be available for use by any Scottish Public Sector Body: the Authority; Scottish Non-Departmental Public Bodies; offices in the Scottish Administration which are not ministerial offices; cross-border public authorities within the meaning of section 88(5) of the Scotland Act 1998; the Scotland Office; the Scottish Parliamentary Corporate Body; councils constituted under section 2 of the Local Government etc. (Scotland) Act 1994 (except where they are acting in their capacity as educational authority); Scottish joint fire boards or joint fire and rescue boards; Scottish joint police boards or any successor National Police or Fire Authority; Scottish National Park authorities, bodies registered as social landlords under the Housing (Scotland) Act 2001, Scottish health boards or special health boards, Student Loans Company Limited, Northern Lighthouse Board, further or higher education institutions being fundable bodies within the meaning of section 6 of the Further and Higher Education (Scotland) Act 2005 any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament, any association of or formed by one or more of the foregoing, bodies financed wholly or mainly by one or more of the foregoing, bodies subject to management supervision by one or more of the foregoing and bodies more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, being appointed by one or more of the foregoing.
Scottish Government

http://www.scotland.gov.uk/Home

Scottish Parliament

http://www.scottish.parliament.uk/abouttheparliament/27110.aspx

Scottish Public Services Ombudsman
Scottish Information Commissioner
Commissioner for Children and Young People in Scotland
Scottish Commission for Human Rights
Commission for Ethical Standards in Public Life in Scotland
Standards Commission for Scotland
Scottish Local Authorities

http://www.scotland.gov.uk/About/Government/councils

http://www.scotland-excel.org.uk/home/AboutUs/OurMembers/AssociateMembers.aspx

Scottish Agencies, NDPBs

http://www.scotland.gov.uk/Topics/Government/public-bodies/about/Bodies

Scottish NHS Bodies

http://www.scotland.gov.uk/Topics/Health/NHS-Workforce/NHS-Boards

Scottish Further and Higher Education Bodies

http://www.universities-scotland.ac.uk/index.php?page=members

http://www.sfc.ac.uk/aboutus/council_funded_institutions/WhoWeFundColleges.aspx

Scottish Police

http://www.scotland.police.uk/your-community/

Scottish Housing Associations

http://www.sfha.co.uk/component/option,com_membersdir/Itemid,149/view,membersdir/

The Scotland Office

http://www.scotlandoffice.gov.uk/scotlandoffice/33.30.html

Registered Social Landlords (Housing Associations) - Scotland

http://www.esystems.scottishhousingregulator.gov.uk/register/reg_pub_dsp.search

Scottish Schools
Primary Schools

http://www.ltscotland.org.uk/scottishschoolsonline/index.asp?schoolsearchstring=&addresssearchstring=&authority=&strTypes=isprimaryschool&bSubmit=1&Submit=Search

Secondary Schools

http://www.ltscotland.org.uk/scottishschoolsonline/index.asp?schoolsearchstring=&addresssearchstring=&authority=&strTypes=issecondaryschool&bSubmit=1&Submit=Search

Special Schools

http://www.ltscotland.org.uk/scottishschoolsonline/index.asp?schoolsearchstring=&addresssearchstring=&authority=&strTypes=isspecial&bSubmit=1&Submit=Search

Scottish Public Bodies
National Records of Scotland
Historic Scotland
Disclosure Scotland
Registers of Scotland
Scottish Qualification Authority
Scottish Courts Service
Scottish Prison Service
Transport Scotland
The Scottish Government Core Directorates
Highlands and Islands Enterprise
Crown Office & Procurator Fiscal Service
Scottish Police Authority
National Museums of Scotland
Scottish Children's Reporter Administration
Scottish Enterprise
Scottish Environment Protection Agency
Scottish Legal Aid Board
Scottish Natural Heritage
Skills Development Scotland
Visit Scotland
Aberdeen City Council
Aberdeenshire Council
Angus Council
Argyll and Bute Council
City of Edinburgh Council
Clackmannanshire Council
Comhairle nan Eilean Siar
Dumfries and Galloway Council
Dundee City Council
East Ayrshire Council
East Dunbartonshire Council
East Lothian Council
East Renfrewshire Council
Falkirk Council
Fife Council
Glasgow City Council
Highland Council
Inverclyde Council
Midlothian Council
Moray Council, The
North Ayrshire Council
North Lanarkshire Council
Orkney Islands Council
Perth and Kinross Council
Renfrewshire Council
Scottish Borders Council
Shetland Islands Council
South Ayrshire Council
South Lanarkshire Council
Stirling Council
West Dunbartonshire Council
West Lothian Council
Central Scotland Fire and Rescue Service
Dumfries and Galloway Fire and Rescue Service
Fife Fire and Rescue Service
Grampian Fire and Rescue Service
Highlands and Islands Fire and Rescue Service
Lothian and Borders Fire and Rescue Service
Strathclyde Fire and Rescue Service
Tayside Fire and Rescue Service
Golden Jubilee Hospital (National Waiting Times Centre Board)
NHS 24
NHS Ayrshire and Arran
NHS Borders
NHS Dumfries and Galloway
NHS Education for Scotland
NHS Fife
NHS Forth Valley
NHS Grampian
NHS Greater Glasgow and Clyde
NHS Health Scotland
NHS Highland
NHS Lanarkshire
NHS Lothian
NHS Orkney
Healthcare Improvement Scotland
NHS Shetland
NHS Tayside
NHS Western Isles
Scottish Ambulance Service
The Common Services Agency for the Scottish Health Service
The State Hospital for Scotland
Aberdeen College
Adam Smith College
Angus College
Anniesland College
Ayr College
Banff and Buchan College
Barony College
Borders College
Cardonald College
Carnegie College
Central College of Commerce
Clydebank College
Coatbridge College
Cumbernauld College
Dumfries and Galloway College
Dundee College
Edinburghs Telford College
Elmwood College
Forth Valley College
Glasgow College of Nautical Studies
Glasgow Metropolitan College
Inverness College
James Watt College
Jewel and Esk College
John Wheatley College
Kilmarnock College
Langside College
Lews Castle College
Moray College
Motherwell College
Newbattle Abbey College
North Glasgow College
North Highland College
Oatridge College
Orkney College
Perth College
Reid Kerr College
Sabhal Mor Ostaig
Shetland College
South Lanarkshire College
Stevenson College
Stow College
West Lothian College
Edinburgh College of Art
Edinburgh Napier University
Glasgow Caledonian University
Glasgow School of Art
Heriot-Watt University
Queen Margaret University
Robert Gordon University
Royal Scottish Academy of Music and Drama
Scottish Agricultural College
UHI Millennium Institute
University of Aberdeen
University of Abertay Dundee
University of Dundee
University of Edinburgh
University of Glasgow
University of St Andrews
University of Stirling
University of Strathclyde
University of the West of Scotland
Cairngorms National Park Authority
Office of Scottish Charity Regulator
Forestry Commission Scotland
Audit Scotland
Welsh Public Bodies
National Assembly for Wales, Welsh Assembly Government and Welsh Local Authorities, and all bodies covered by:

http://www.assemblywales.org/abthome/abt-links.htm

http://new.wales.gov.uk/about/civilservice/directorates/?lang=en

NHS Wales

http://www.wales.nhs.uk/ourservices/directory

Housing Associations – Registered Social Landlords Wales
NI Public Bodies
Northern Ireland Government Departments

http://www.northernireland.gov.uk/gov.htm

Northern Ireland Public Sector Bodies and Local Authorities

http://www.northernireland.gov.uk/az2.htm

Schools in Northern Ireland

http://www.nidirect.gov.uk/index/search.lsim?sr=0&nh=10&cs=iso-8859-1&sc=nidirect-cms&sm=0&mt=1&ha=nidirect-cms&cat=Banner&qt=SCHOOLS

Universities in Northern Ireland

http://www.deni.gov.uk/links.htm#colleges

Health and Social care in Northern Ireland

http://www.hscni.net/index.php?link=hospitals

http://www.hscni.net/index.php?link=boards

http://www.hscni.net/index.php?link=agencies

http://www.hscni.net/index.php?link=councils

Northern Ireland Housing Associations

http://www.nidirect.gov.uk/index/contacts/contacts-az.htm/housing-associations-contact

Police Service of Northern Ireland

http://www.psni.police.uk/index.htm

Any corporation established, or a group of individuals appointed to act together, for the specific purpose of meeting needs in the general interest, not having an industrial or commercial character, and
(i) financed wholly or mainly by another UK public sector body listed above in this section VI.3;
(ii) subject to management supervision by another UK public sector body listed above in this section VI.3; or
(iii) more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, are appointed by another UK public sector body listed above in this section VI.3
(iv) an association of or formed by one or more of the UK public sector bodies listed above in this section VI.3.
From 2nd April 2014 the UK Government is introducing its new Government Security Classifications (GSC) classification scheme to replace the current Government Protective Marking Scheme (GPMS). A key aspect of this is the reduction in the number of security classifications used. All Potential Providers should make themselves aware of the changes as it may impact on this procurement. The link below to the Gov.uk website provides information on the new GSC:

https://www.gov.uk/government/publications/government-security-classifications

Please refer to the Contracting Authority's website:

http://ccs.cabinetoffice.gov.uk/i-am-supplier/supplier-guidance-supporting-information/complaints-during-procurement-process

for information about how complaints are handled during the procurement process.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: There is no right of appeal in this procurement. If you have a complaint or seek to challenge the outcome, please seek independent legal advice on how to proceed.
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:
17.10.2014