United Kingdom-Dorking: Office-support services
Prior information notice
This notice is for prior information only
Section I: Contracting authority
Main address: http://www.commercialsolutions-sec.nhs.uk/
Address of the buyer profile: https://commercialsolutions.bravosolution.co.uk/web/login.shtml
Section II: Object
Digital dictation, speech recognition and transcription services.
Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions.
Digital dictation hardware and software as a service solution
Nationally throughout the United Kingdom and Crown Dependencies.
The scope of this lot is likely to include the supply of hardware, software as a service solutions, warranty and repair services, installation, integration, training and consultancy services.
In-house and outsourced digital dictation service solution
The scope of this lot is likely to include an end-to-end digital dictation service solution which is locally hosted and operated within a participating authority's environment / single organisation.
Outsourced transcription service solution
The scope of this lot is likely to include the outsourcing of transcription services to help the participating authority reduce the turnaround time of documents.
Managed service solution
The scope of this lot is likely to include a fully managed end-to-end digital dictation service which could either be in-house or outsourced, tailored to a participating authority's requirements.
Section IV: Procedure
Section VI: Complementary information
The framework agreement likely to be established shall:
a) Provide coverage across NHS Commercial Solutions member trusts as listed on http://www.commercialsolutions-sec.nhs.uk/trusts.php (or the applicable replacement web-page from time to time) and
b) Be open to other named participating authorities within the UK and Crown Dependencies having similar procurement needs, including NHS East of England Collaborative Procurement Hub: http://www.eoecph.nhs.uk/linkspage.htm#2509_005 (or the applicable replacement web-page from time to time); NHS London Procurement Partnership: http://www.lpp.nhs.uk/about-lpp/our-members/ (or the applicable replacement web-page from time to time); and NHS North of England Commercial Procurement Collaborative: https://www.noecpc.nhs.uk/current-members (or the applicable replacement web-page from time to time).
c) Be initially for 2 years in duration, with an option — at the sole discretion of Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions to extend by a further two periods of 12 months.
Access to the framework agreement likely to be established by participating authorities shall typically be through mini-competitions (making use of eAuctions, as appropriate) but provision shall also be made for those wanting to possibly direct award instead.
Interested suppliers are encouraged to register their interest via NHS Commercial Solution's eTendering system, Bravo Solution, website address https://commercialsolutions.bravosolution.co.uk/web/login.shtml
Instructions for registering an interest are as follows:
a) Click ‘View current opportunities and notices’
b) Express an interest in the project pqq_941 — Prior Information Notice for Digital dictation, speech recognition and outsourced transcription services. It should be noted that this is NOT the actual PQQ stage of the procurement. System limitations mean that the label states ‘PQQ’ but the opportunity is NOT yet live. You will be informed if, and when, the procurement goes live.
c) Accurately complete and fully submit your answers to the Qualification Questionnaire.