Services - 381573-2022

15/07/2022    S135

Ireland-Dublin: European Working Conditions Survey 2024 (EWCS 2024)

2022/S 135-381573

Contract award notice

Results of the procurement procedure


Legal Basis:
Regulation (EU, Euratom) No 2018/1046

Section I: Contracting authority

I.1)Name and addresses
Official name: European Foundation for the Improvement of Living and Working Conditions (Eurofound)
Postal address: Wyattville Road, Loughlinstown
Town: Dublin
NUTS code: IE061 Dublin
Postal code: D18 K65
Country: Ireland
Contact person: Sandra Brudenell-Bruce
Telephone: +353 12043100
Fax: +353 12826456
Internet address(es):
Main address:
Address of the buyer profile:
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
Other activity: Social policy

Section II: Object

II.1)Scope of the procurement

European Working Conditions Survey 2024 (EWCS 2024)

Reference number: 210702/5913
II.1.2)Main CPV code
79311200 Survey conduction services
II.1.3)Type of contract
II.1.4)Short description:

The purpose of this contract is the preparation and implementation of the European Working Conditions Survey 2024 (EWCS 2024) in all European Union (EU) Member States.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 7 227 065.00 EUR
II.2.2)Additional CPV code(s)
79311000 Survey services
72314000 Data collection and collation services
II.2.3)Place of performance
NUTS code: IE Éire / Ireland
Main site or place of performance:

All European Union (EU) Member States. The tasks are to be performed at the premises designated by the contractor and agreed by Eurofound.

II.2.4)Description of the procurement:

The purpose of this contract is the preparation and implementation of the EWCS 2024. It aims to meet three key objectives.

1. Collecting data on job quality and quality of working life:

— face-to-face, to allow for comparison with previous editions of the EWCS;

—online, to allow assessing mode differences and to link the existing face-to-face time series to a possible future online time series;

2. Testing push-to-web designs:

— test the optimal questionnaire duration for the online questionnaires;

— test the effectiveness and efficiency of recruitment and reminder strategies and modes, including the use of incentives;

— collect data on the offline population (those invited to complete the survey online but unable or unwilling to do so);

3. Testing a panel design:

— test the effectiveness and efficiency of recruitment and reminder strategies and modes.

II.2.5)Award criteria
Quality criterion - Name: Various criteria, see point 5.4. Award Criteria of Part B: Tender Specifications / Weighting: 50
Price - Weighting: 50
II.2.11)Information about options
Options: yes
Description of options:

The European Working Conditions Survey 2024 (EWCS 2024) will cover all European Union (EU) Member States. Subject to the availability of funding it may also cover some or all of the following: the seven Candidate and Potential Candidate Countries (CPC; Albania, Bosnia and Herzegovina, Kosovo, the North Macedonia, Montenegro, Serbia, and Turkey), Norway and Switzerland.

Note that the part of the service related to the Candidate and Potential Candidate Countries, Norway and Switzerland is considered by Eurofound as an ‘option’ – i.e. quantitative extras, ancillary to the main purchase and which are optional for Eurofound which has the right to buy them or not.

The test of upfront recruitment into the panel of online target respondents might be deployed in some or all countries (as decided by Eurofound) if the push-to-web variant is selected to be implemented.

With regard to the respondents in the online segment, the four online follow-up waves might be carried out in some or all countries (as decided by Eurofound), either by Eurofound itself – in which case the contractor is required to transfer the contact details of the consenting respondents – or by the contractor.

II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

As the working language of Eurofound is English, we would appreciate if the request to participate and the subsequent tender was in English.

Section IV: Procedure

IV.1.1)Type of procedure
Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2021/S 199-517885
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: 22-3030-28

European Working Conditions Survey 2024 (EWCS 2024)

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
V.2.2)Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 2
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Kantar Belgium SA
National registration number: 0428 913 808
Postal address: Rue du Marais 49-53
Town: Brussels
NUTS code: BE100 Arr. de Bruxelles-Capitale / Arr. Brussel-Hoofdstad
Postal code: 1000
Country: Belgium
Internet address:
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 7 250 000.00 EUR
Total value of the contract/lot: 7 227 065.00 EUR
V.2.5)Information about subcontracting
The contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Proportion: 70 %
Short description of the part of the contract to be subcontracted:

The number of subcontractors is considerable due to the character of the service sought.

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: L-2925
Country: Luxembourg
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address:
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Within two months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment. Any request tenderers may make and any reply from Eurofound, or any complaint for maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment nor open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated under Heading VI.4.1) of the contract notice.

VI.5)Date of dispatch of this notice: