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Services - 388243-2017

04/10/2017    S190

Luxembourg-Luxembourg: EIB - Provision of external staff, services and products in support of IT security services at the EIB Group

2017/S 190-388243

Contract notice


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Investment Bank
Postal address: 98–100, boulevard Konrad Adenauer
Town: Luxembourg
NUTS code: LU000 Luxembourg (Grand-Duché)
Postal code: 2950
Country: Luxembourg
Contact person: Oleg Panta
E-mail: cs-procurement@eib.org
Internet address(es):
Main address: http://www.eib.org
Address of the buyer profile: http://www.eib.org/about/procurement/calls/op-1438.htm
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=2938
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

Provision of external staff, services and products in support of IT security services at the EIB Group.

Reference number: OP-1438.
II.1.2)Main CPV code
72212732 Data security software development services
II.1.3)Type of contract
II.1.4)Short description:

The purpose of this procurement procedure is to award a single framework agreement to a successful tenderer for the provision of external staff, services and products in support of IT security services at the EIB Group.

II.1.5)Estimated total value
Value excluding VAT: 18 200 000.00 EUR
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
48730000 Security software package
48732000 Data security software package
72212731 File security software development services
72212732 Data security software development services
72000000 IT services: consulting, software development, Internet and support
30200000 Computer equipment and supplies
48000000 Software package and information systems
II.2.3)Place of performance
NUTS code: LU000 Luxembourg (Grand-Duché)
II.2.4)Description of the procurement:

The scope of this call for tenders is the provision of external staff members, specific services and the delivery of an acquisition channel for specific hardware and software products to support IT security operations and the activities of the IT Security Unit of the Information Technology Department (‘IT Department’) of the European Investment Bank.

Required services and products:

1. provision of services:

— on-site time and materials continuous services: longer-term assignments on a time and materials basis. On-site time and materials continuous services will typically cover ongoing maintenance and support: handling day-to-day problems; implementing patches or upgrades containing bug fixes or enhancements, and in limited cases, participation in development and implementation projects,

— on-site time and materials discrete services: shorter-term assignments of a fixed duration, on a time and materials basis to provide specific deliverables for which the workload can be estimated with reasonable accuracy. On-site time and materials discrete services will typically cover implementation of a new solution or developments comprising evolutionary maintenance in excess of 2 man-weeks (approximately),

— on-site fixed price services: shorter-term assignments of a fixed duration, on a fixed cost basis to provide specific deliverables for which the workload can be estimated with reasonable accuracy,

— on-call support services: continuous on-call service outside the bank's business hours for quick intervention at the EIB's premises to resolve unforeseen technical issues or incidents,

— off-site security operations centre (‘SOC’): off-site service to provide continuous security monitoring function over the EIB's IT security infrastructure,

— exit assistance services: services to transfer knowledge and know-how to a third-party service provider at the end of the framework agreement.

At any time up to the third anniversary date of the framework agreement, the bank may request the service provider, without prior publication of a contract notice, to perform new services similar to those defined under this call for tenders;

2. acquisition of products:

The service provider will be required to set up and manage a single supply channel for the procurement and renewal of specific hardware and software products used in the IT security domain (supplied by various third-party vendors), which will allow the EIB to purchase such products for its own account. In such an arrangement, the service provider shall act as supply channel provider, where the title of ownership of the products (and related contractual rights and obligations) acquired is assigned fully to the EIB.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 18 200 000.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 84
This contract is subject to renewal: yes
Description of renewals:

The framework agreement will be concluded for an initial term of 4 years, with the possibility of 1 extension of 3 additional years. The total possible duration of the framework agreement is 7 years.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
In the case of framework agreements, provide justification for any duration exceeding 4 years: The services and IT infrastructure in question are critical to the EIB and can be best supported in a longer-term partnership where trust is built and maintained, risks related to sharing highly sensitive and/or confidential information is better mitigated, costs and efforts related to the transition period pay off in the longer term, skilled resources are retained for as long as possible.
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 21/11/2017
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 24/11/2017
Local time: 11:00
Information about authorised persons and opening procedure:

Upon request, the written record of the opening of the tenders will be provided to economic operators who submitted a tender.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: yes
Estimated timing for further notices to be published:

7 years.

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address: http://curia.europa.eu
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Within 2 months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge.

VI.5)Date of dispatch of this notice: