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Services - 390006-2021

30/07/2021    S146

United Kingdom-Cardiff: Repair and maintenance services of boilers

2021/S 146-390006

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Linc-Cymru Housing Association Ltd
Postal address: 387 Newport Road
Town: Cardiff
NUTS code: UKL Wales
Postal code: CF24 1GG
Country: United Kingdom
Contact person: Procurement and Value For Money Manager
E-mail: procurement@linc-cymru.co.uk
Telephone: +44 2920473767
Internet address(es):
Main address: www.linc-cymru.co.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0650
I.4)Type of the contracting authority
Body governed by public law
I.5)Main activity
Housing and community amenities

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Provision of Gas and Other Fuel Heating System Servicing Repairs and Maintenance

Reference number: LCPS1002/NA
II.1.2)Main CPV code
50531100 Repair and maintenance services of boilers
II.1.3)Type of contract
Services
II.1.4)Short description:

Linc-Cymru Housing Association Ltd was seeking a suitably qualified, skilled and accredited organisation to provide servicing, repairs and maintenance including statutory safety checks of domestic and commercial heating and hot water systems (HHWS) located in Linc’s properties. Linc has established a contract of two (2) lots for these requirements. Lot 1 — Domestic HHWS covering approximately 3,500 HHWS appliances of varying fuel types and Lot 2 — Commercial and communal HHWS covering approximately twenty-three (23) HHWS appliances and plant.

II.1.6)Information about lots
This contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 2 080 711.65 GBP
II.2)Description
II.2.1)Title:

Commercial Appliances: Gas and Other Fuel Heating System Servicing Repairs and Maintenance

Lot No: 2
II.2.2)Additional CPV code(s)
42160000 Boiler installations
42161000 Hot-water boilers
42164000 Auxiliary plant for use with boilers
44600000 Tanks, reservoirs and containers; central-heating radiators and boilers
44620000 Central-heating radiators and boilers and parts
44621000 Radiators and boilers
44621200 Boilers
44621210 Water boilers
44621220 Central-heating boilers
44621221 Parts of central-heating boilers
45331110 Boiler installation work
50531100 Repair and maintenance services of boilers
39715000 Water heaters and heating for buildings; plumbing equipment
39715200 Heating equipment
39715210 Central-heating equipment
39715300 Plumbing equipment
39721410 Gas appliances
39721411 Gas heaters
39721400 Instantaneous or storage non-electric water heaters
44115200 Plumbing and heating materials
44163121 Heating pipes
44621110 Central-heating radiators
44621111 Non-electrically-heated central-heating radiators
45232141 Heating works
45259300 Heating-plant repair and maintenance work
50720000 Repair and maintenance services of central heating
50721000 Commissioning of heating installations
24961000 Radiator fluids
44621100 Radiators
09331100 Solar collectors for heat production
44621112 Parts of central-heating radiators
II.2.3)Place of performance
NUTS code: UKL Wales
Main site or place of performance:

Various locations throughout the nation of Wales.

II.2.4)Description of the procurement:

Service, Repair and Maintenance including statutory safety checks of commercial Heating and Hot Water Systems and combined heat and power systems in commercial and communal properties throughout Linc’s area of operation.

The appointed contractor is required to provide a service package for the testing, servicing and statutory landlord safety checks including servicing of Thermostatic Radiator Values and provision of a Planned Preventative Maintenance Schedule for each commercial and communal Heating and Hot Water System and combined heat and power system within the scope of the contract. In addition the appointed contractor is required to provide responsive maintenance and repair of commercial and communal Heating and Hot Water Systems and combined heat and power systems on the request of Linc or its Customers.

II.2.5)Award criteria
Quality criterion - Name: Accessing ICT systems and data / Weighting: 15 %
Quality criterion - Name: Onsite delivery / Weighting: 10 %
Quality criterion - Name: Inbound customer contact centre / Weighting: 10 %
Quality criterion - Name: Decarbonisation and sustainability / Weighting: 5 %
Quality criterion - Name: Maintenance, repairs and servicing / Weighting: 15 %
Quality criterion - Name: Planned preventative approach / Weighting: 15 %
Quality criterion - Name: Customer journey / Weighting: 15 %
Quality criterion - Name: Experience of similar contracts / Weighting: 15 %
Price - Weighting: 30 %
II.2.11)Information about options
Options: yes
Description of options:

The contract incorporates the option to include cold and hot water responsive repair plumbing works.

Cold and hot water plumbing works will be treated as an option under each Lot and as such no guarantee, warranty or undertaking is offered in relation to soliciting or accepting any proposal for provision by the appointed contractor.

In all circumstances, the appointed contractor will be requested to submit a proposal or quotation for provision of cold water plumbing responsive repairs works. This proposal or quotation will be benchmarked against alternative sources of provision. The request for provision of cold water plumbing responsive repairs works may be made at any time during the contract.

II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Domestic Properties: Gas and Other Fuel Heating System Servicing Repairs and Maintenance

Lot No: 1
II.2.2)Additional CPV code(s)
50531100 Repair and maintenance services of boilers
42160000 Boiler installations
42161000 Hot-water boilers
44600000 Tanks, reservoirs and containers; central-heating radiators and boilers
44620000 Central-heating radiators and boilers and parts
44621000 Radiators and boilers
44621200 Boilers
44621210 Water boilers
44621220 Central-heating boilers
45331110 Boiler installation work
44621221 Parts of central-heating boilers
38431200 Smoke-detection apparatus
39715000 Water heaters and heating for buildings; plumbing equipment
39715200 Heating equipment
39715210 Central-heating equipment
39721000 Domestic cooking or heating equipment
44115200 Plumbing and heating materials
44163121 Heating pipes
44621110 Central-heating radiators
44621111 Non-electrically-heated central-heating radiators
45232141 Heating works
45259300 Heating-plant repair and maintenance work
45331100 Central-heating installation work
45331000 Heating, ventilation and air-conditioning installation work
50720000 Repair and maintenance services of central heating
50721000 Commissioning of heating installations
44621100 Radiators
44621112 Parts of central-heating radiators
09331100 Solar collectors for heat production
II.2.3)Place of performance
NUTS code: UKL Wales
Main site or place of performance:

Various locations throughout the nation of Wales.

II.2.4)Description of the procurement:

Service, repair and maintenance including statutory safety checks of domestic heating and hot water systems, heat detectors, smoke detectors and CO Detectors in approximately 3 500 domestic properties throughout Linc’s area of operation.

The appointed contractor is required to provide an all-inclusive service package covering the testing, repair and servicing inclusive of mandatory landlord safety checks for all HHWS including servicing of TRVs; the testing, servicing and replacement where defective of heat detectors, smoke detectors and CO Detectors on an annual basis; and the responsive maintenance and repair of HHWS on the request of Linc or its customers.

II.2.5)Award criteria
Quality criterion - Name: Inbound customer contact centre / Weighting: 10 %
Quality criterion - Name: Decarbonisation and sustainability / Weighting: 5 %
Quality criterion - Name: Maintenance, repairs and servicing / Weighting: 15 %
Quality criterion - Name: Scheduling and no-access management / Weighting: 15 %
Quality criterion - Name: Customer journey / Weighting: 15 %
Quality criterion - Name: Experience of similar contracts / Weighting: 15 %
Quality criterion - Name: Onsite delivery / Weighting: 10 %
Quality criterion - Name: Accessing ICT systems and data / Weighting: 15 %
Price - Weighting: 30 %
II.2.11)Information about options
Options: yes
Description of options:

The contract incorporates the option to include cold and hot water responsive repair plumbing works.

Cold and hot water plumbing works will be treated as an option under each Lot and as such no guarantee, warranty or undertaking is offered in relation to soliciting or accepting any proposal for provision by the appointed contractor.

In all circumstances, the appointed contractor awarded the contract will be requested to submit a proposal or quotation for provision of cold water plumbing responsive repairs works. This proposal or quotation will be benchmarked against alternative sources of provision. The request for provision of cold water plumbing responsive repairs works may be made at any time during the contract.

II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2020/S 249-622757
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Lot No: 1
Title:

Domestic Properties: Gas and Other Fuel Heating System Servicing Repairs and Maintenance

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
15/06/2021
V.2.2)Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Liberty Gas Group Ltd
Postal address: Garden Works, Charley Wood Road, Knowsley Industrial Estate
Town: Liverpool
NUTS code: UK United Kingdom
Postal code: L337SG
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 2 080 711.65 GBP
V.2.5)Information about subcontracting

Section V: Award of contract

Lot No: 2
Title:

Commercial Appliances: Gas and Other Fuel Heating System Servicing Repairs and Maintenance

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
15/06/2021
V.2.2)Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Liberty Gas Group Ltd
Postal address: Garden Works, Charley Wood Road, Knowsley Industrial Estate
Town: Liverpool
NUTS code: UK United Kingdom
Postal code: L337SG
Country: United Kingdom
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 2 080 711.65 GBP
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:

(WA Ref:112691)

VI.4)Procedures for review
VI.4.1)Review body
Official name: High Court
Postal address: Royal Courts of Justice, The Strand
Town: London
Postal code: WC2A 2LL
Country: United Kingdom
Telephone: +44 2079477501
VI.5)Date of dispatch of this notice:
26/07/2021