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Services - 396432-2014

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20/11/2014    S224

United Kingdom-Sheffield: Health services

2014/S 224-396432

Contract award notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Official name: Department for Work and Pensions
Postal address: Commercial Directorate, Health Services Category, Ground Floor, 1 Hartshead Square
Town: Sheffield
Postal code: S1 2FD
Country: United Kingdom
Contact person: Commercial Directorate, Health Services Category

Internet address(es):

General address of the contracting authority:

I.2)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity
Social protection
I.4)Contract award on behalf of other contracting authorities

Section II: Object of the contract

II.1.1)Title attributed to the contract
Health and disability assessment services.
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Various locations within the United Kingdom.


II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Short description of the contract or purchase(s)
The Department for Work and Pensions (DWP) administers a range of Social Security benefits for people who, due to their disability or health condition, are unable to work. Health and disability assessments are carried out to support these benefits – for example to support decisions on entitlement to benefit and the level of benefit award. This contract will be for the use of the DWP and to deliver assessments on behalf of, its Executive Agencies and those Non-Departmental Public Bodies (NDPBs) sponsored by DWP, and on behalf of other bodies, including but not limited to the Ministry of Defence, Her Majesty's Courts and Tribunals Services, Her Majesty's Revenue and Customs and the Department of Health. The contract is for national provision excluding Northern Ireland Departments, The Channel Islands and the Isle of Man.
Delivery of the assessments may involve, but will not be restricted to:
— the consideration of an individual's circumstances, their health and disability and the impact of these;
— assessing individuals against criteria prescribed by DWP; or the gathering and consideration of evidence to support the above;
— the completion of an assessment report on the individual's circumstances, including advice to DWP — for example, to support DWP staff in determining claimant entitlement to benefits;
— the referral of assessment reports to DWP;
— follow up liaison with DWP in relation to assessment reports;
— access to relevant health professional expertise as required; and
— auditing of the quality of assessments, reporting to DWP on this and assisting DWP and its contractors in follow-up activity to examine quality.
II.1.5)Common procurement vocabulary (CPV)

85100000 Health services, 85140000 Miscellaneous health services, 85141200 Services provided by nurses, 85141000 Services provided by medical personnel, 85121200 Medical specialist services, 79512000 Call centre, 85148000 Medical analysis services, 85121100 General-practitioner services, 85141220 Advisory services provided by nurses

II.1.6)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)
Value: 595 000 000 GBP
Excluding VAT

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Negotiated with a call for competition
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of
1. Operating model/ flexibility of service. Weighting 20
2. Claimant journey. Weighting 10
3. Resources. Weighting 22
4. Assessment quality. Weighting 17
5. Stakeholder engagement. Weighting 5
6. Continuous Improvement/ innovation. Weighting 3
7. Contract/ staff management. Weighting 5
8. Transition and mobilisation. Weighting 13
9. TUPE. Weighting 5
IV.2.2)Information about electronic auction
An electronic auction has been used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
IV.3.2)Previous publication(s) concerning the same contract

Contract notice

Notice number in the OJEU: 2014/S 65-111189 of 2.4.2014

Section V: Award of contract

Contract No: UI_DWP_101014
V.1)Date of contract award decision:
V.2)Information about offers
Number of offers received: 2
Number of offers received by electronic means: 2
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Official name: MAXIMUS Health and Human Services Limited
National registration number: 3752300
Postal address: Maximus House, Pynes Hill
Town: Exeter
Postal code: EX2 5AZ
Country: United Kingdom
Internet address:

V.4)Information on value of contract
Total final value of the contract:
Value: 595 000 000 GBP
Excluding VAT
If annual or monthly value:
Number of months: 40
V.5)Information about subcontracting
The contract is likely to be sub-contracted: no

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
Scoring of bids was demarcated 70/30 with the latter attributed to the finance score. Finance scores were based on an indicative 3 year contract value calculated using set-up costs and target costs to deliver on a profile of completed Work Capability Assessments (WCAs) and non-WCAs. The lowest indicative contract value gained the maximum 30 points and other bids were relatively assessed against the lowest priced bid.
VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures

Official name: Department for Works and Pensions
Postal address: Commercial Directorate, Health Services Category, Ground Floor, 1 Hartshead Square
Town: Sheffield
Postal code: S1 2FD
Country: United Kingdom

VI.3.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: This authority incorporated a voluntary standstill period at the point information on the award of contract was communicated to tenderers. The Public Contracts Regulations 2006 (SI 2006 No 5) (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take legal action. Any such action must be brought within the applicable limitation periods (in general 30 days beginning with the date when the economic operator first knew or ought to have known that the grounds for starting the proceedings had arisen). Where a contract has not been entered into the court may order the setting aside of the award decision or order the authority to amend any documentation and may award damages. If the contract has been entered into the court may, depending on the circumstances, award damages, making a declaration of ineffectiveness, order the termination or shortening of the contract and/or the levying of fines. The purpose of the standstill period referred to above is to allow parties to apply to the Courts to set aside the award decision before the contract is entered into. You may also care to note the information provided via The DWP commercial complaints process.
VI.3.3)Service from which information about the lodging of appeals may be obtained

Official name: Department for Work and pensions
Postal address: Commercial Directorate, Health Services Category, Ground Floor, 1 Hartshead Square
Town: Sheffield
Postal code: S1 2FD
Country: United Kingdom

VI.4)Date of dispatch of this notice: