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Luxembourg-Luxembourg: EIB - Classroom and eLearning computer technology training
Section I: Contracting authority
Section II: Object
Classroom and eLearning computer technology training
The EIB is launching this call for tenders with the aim of awarding framework agreements to service providers which will deliver various IT related training for EIB staff through either collective formal training sessions or eLearning courses. This call for tenders is divided into 2 lots:
Lot 1: Microsoft Tools Training Courses (e.g. Microsoft Word or Excel);
Lot 2: IT Training Courses other than Microsoft Tools.
Microsoft Tools Training Courses
The service provider’s premises and selected locations for classroom trainings.
The Bank is seeking service providers with substantial experience in developing and delivering high quality IT trainings in an international environment for large private companies and/or public organisations.
The call for tenders aims at offering various IT trainings to all EIB staff through the following:
— Design and adaptation to the EIB’s needs for training courses, workshops, tools and materials.
— Provision of group training sessions, workshops, tools and materials.
— Provision and implementation of readily available off-the-shelf eLearning courses.
— Design, delivery and implementation of tailor-made eLearning courses.
Services provided under this lot are aimed at offering participants (mostly end-users) practical training and providing them with the necessary skills for an efficient use of the Microsoft IT tools put at their disposal on their EIB workstations.
The framework agreement will be signed for an initial duration of 3 years, with the possibility of 1 extension of 1 year (maximum total duration of the framework agreement — 4 years).
IT Training Courses other than Microsoft Tools
The services provided under this lot are aimed at offering participants practical training and enabling them to work more efficiently while using tools, software and technology from producers other than Microsoft.
This could refer to the regular end-user needs for the tools commonly used in the EIB, as well as punctual in-depth technical training for administrators and back-end users in IT and systems support teams.
Section III: Legal, economic, financial and technical information
Section IV: Procedure
Upon request, the written record of the opening of the tenders will be provided to economic operators who submitted a tender.
Section VI: Complementary information
Within 2 months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge.