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United Kingdom-Glasgow: IT services: consulting, software development, Internet and support
Section I: Contracting authority
Section II: Object
Services to Develop SPM
Social Security Scotland is the new social security agency in Scotland. Responsibility for some social security benefits is transferring from the UK Government to Scottish Ministers on a phased basis over the next few years. Social Security Scotland has already invested in a case management platform, IBM’s Social Program Management (SPM) Platform, for the first wave of benefits, and work is already underway to develop, configure and integrate SPM for those first benefits.
We now require support to develop, configure and integrate SPM for the disability benefits that will transfer to Scottish Ministers. The disability benefits are more complex than the benefits that are being delivered in the first wave and will require more sophisticated configuration of SPM and greater levels of integration between SPM and other systems. The Supplier will work as part of a multidisciplinary delivery team alongside Scottish Government resource and other Suppliers.
Support for Development and Integration Of Case Management and Benefits Calculation Platform.
Option for 2 x 1 year extension periods
Objective criteria for choosing the limited number of candidates:
This procedure will be conducted via the Public Contracts Scotland-Tender (PCS-T) Portal. All queries must be made via the PCS-T messaging system. For further instructions, please refer to the ESPD Guidance document attached to this project in PCS-T.
We will apply a two stage process:
Stage 1: Pre-Qualification via the ESPD. The ESPD asks bidders general questions; when completing, bidders must have regard for the statements in this Notice that detail specific requirements. For each lot, bidders must:
(a) Pass the Minimum Standards in ESPD Sections 4A, 4B, and 4D in the PCS-T Qualification envelope. Statements for these questions can be found in Sections III.1.1, III.1.2, and III.1.3 of this Notice and are the same for all lots.
(b) Complete the scored ESPD Section 4C (Technical and Professional ability) found in the PCS-T Technical envelope. Statements for these questions can be found in Section III.1.3 of this Notice and are the same for all lots. Section 4C will be scored as per the scoring methodology detailed below. The 6 highest scoring bidders, who score 50 percent and above, will be invited to submit a tender.
Stage 2: Invitation to Tender (ITT) and submission of shortlisted bidder tender returns. These must be received no later than the date and time detailed within the ITT documentation.
Objective Criteria for Shortlisting — ESPD 4C question scoring methodology:
0 – Unacceptable. Nil or inadequate response. Fails to demonstrate previous experience/capacity/capability relevant to this criterion.
1 – Poor. Response is partially relevant but generally poor. The response shows some elements of relevance to the criterion but contains insufficient/limited detail or explanation to demonstrate previous relevant experience/ capacity/capability.
2 – Acceptable. Response is relevant and acceptable. The response demonstrates broad previous experience, knowledge and skills/capacity/capability but may lack in some aspects of similarity e.g. previous experience, knowledge or skills may not be of a similar nature.
3 – Good. Response is relevant and good. The response is sufficiently detailed to demonstrate a good amount of experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.
4 – Excellent. Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates thorough experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.
Section III: Legal, economic, financial and technical information
Bidders will be required to provide examples of services carried out during the past 3 years that demonstrate that you have experience in delivering Social Programme Management (SPM) projects/services which are similar in value and complexity to this one.
4B.4 Bidders will be required to state the value(s) for the following financial ratio (s): Current Ratio
The acceptable range for each financial ratio is:
Current Ratio equal to or greater than 0,98
The ratio will be calculated as follows:
Current Ratio = Current Assest/Current Liabilities
4B.5.1 It is a requirement of this contract that bidders hold, or can obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:
— Employers (Compulsory) Liability Insurance = [2 000 000] GBP,
— Public Liability Insurance = [2 000 000] GBP,
— Professional Indemnity Insurance = [5 000 000] GBP.
Bidders will be required to provide examples of services carried out during the past 3 years that demonstrate that you have experience to deliver the services described in part 11.2.4 of the OJEU Contract Notice which are similar in value and complexity.
Bidders should include the following details in their service provision examples:
— detailed description of the service (including detail of whether the service was reactive or non-reactive),
— value of the contract/service,
— contract period.
Interested parties are required to either have ISO 27001 or show examples of working to industry standards and best practices (e.g. National Cyber Security Centre (NCSC) guidelines, Amazon web services best practices, social programme management best practices) to ensure cyber security across the development process.
In accordance with the Terms and Conditions of Contract.
Section IV: Procedure
Section VI: Complementary information
Note: Bidders are required to complete and return the attached Non Disclosure Agreement together with their request to participate.
Scottish Government reserves the right to place additional work, that will not be stipulated in the original statement of requirement, on the basis that the scope of the new services will consist of the repetition of similar services performed by the supplier to whom is awarded the original contract. Such services will be in conformity with the basic project which the original contract will be awarded.
The extent of the additional services will be limited to works required to support the delivery of benefits and will be a repetition of similar services performed by the supplier to whom is awarded the original contract.
The conditions whereby further services would be called upon are if it is identified that further development of Social Program Management (SPM) or service related to the support and or maintenance of SPM is required.
The total cost of the additional work will not exceed 100 % of the original Contract value.
The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 11813. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363
Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361
A summary of the expected community benefits has been provided as follows:
The Scottish Government is committed to contributing to the social, economic and environmental well-being of the people of Scotland. The Government has five objectives that underpin its core purpose — to create a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable economic growth. The successful contractor will be expected to present a community benefit proposal with their tender detailing how, in the event that they should be successful in winning the contract, they will address the following community benefit themes:
— engagement with young people via schools/HEFE institutions with the objective of encouraging young people to pursue careers within the IT industry,
— detail any specific actions, deliverables and resources to be utilised, along with accompanying timescales for delivery and a description of who will benefit from the proposal.
If successful the winning bidder(s) will discuss the content of their community benefit proposal and agree a plan for the delivery of the agreed community benefits which will become a condition of the contract and will be monitored as part of the contract management process.
Any proposed benefit will be:
— a direct result of this contract and not attributable to any other contract,
— related to the subject matter of the contract (in terms of being a community benefit deliverable that will be secured by the successful tenderer in their approach to and performance of the contract),
— clearly defined within the tender response with a quantifiable output which can be monitored (e.g. 3 work experience placements will be offered to school pupils for a duration of 1 week each during the month of September).
Community benefits proposed can fall into the following categories:
— subcontracting opportunities: (for example, enabling those involved in the SME, third sector or supported business sectors to become involved in delivery through initiatives to advertise your sub-contract requirements and/or initiatives to engage with such sectors in your delivery of the contract)
— training: (for example, training that you will undertake and which will be achieved, within your organisation, our organisation or elsewhere as part of your delivery of the contract),
— recruitment: (for example, any initiatives you will undertake, as a result of obtaining and then in performance of the contract, to recruit from disadvantaged groups and/or to create opportunities for disadvantaged groups or those seeking work-experience),
— opportunities which otherwise improve the economic, social or environmental wellbeing of the authority’s area in a way additional to the main purpose of the contract.
The following categories of potential community benefits have been identified as being most likely relevant, appropriate and deliverable for this contract (this list is not exhaustive).
Opportunities to secure/deliver, in the course of performance of the contract:
— vocational training to up-skill the existing workforce,
— equality and diversity initiatives,
— sub-contracting opportunities available to SMEs, the third sector supported businesses,
— work with schools, colleges and universities offering work experience for those who are young/out of work,
— proposals to share learning across the supply chain or within educational institutions,
— complementary services / activities that assist community based organisations.